Guided Shopping Tour to Bella Mare Store (Cigars, Chocolate, Rum and Souvenirs)

Punta Cana, Dominican Republic

2 hours 30 minutes (approx.)
Pickup offered
Mobile ticket
Offered in: English

Overview

Join this small group tour to get all your souvenir shopping done in one fell swoop. You’ll see the best products the Dominican Republic has to offer, like cigars, chocolate, rum, and more. You’ll have round-trip transport to your resort, so you don’t need to organize that. You’ll also keep costs down by booking this small-group excursion.

Round-trip transfers to your resort included for ease
Check out local cigar production
Keep costs down by booking this small group tour
Get all your souvenir shopping done in one go

Sample Menu

Main

Don Alexander Cigar

What's Included

Rum, cigar, coffee and chocolate tasting
Two way transportation
Tour guide

Meeting and Pickup

Pickup points

Select a pickup point

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation

Infants must sit on laps
Surfaces are wheelchair accessible
This tour/activity will have a maximum of 59 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

sulley_b

This was an amazing tour!! Tour guides were very knowledgeable and experience great overall!! Would highly recommended this to any cigar connoisseur!!

Reviews

3.5

based on 25 reviews

Total reviews and rating from Viator & Tripadvisor

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This experience was good...

KIMBERLY_W, Nov 2025

This experience was good for anyone wanting to get souvenirs different from resort items to take back home.

No Service

Gary_G, Oct 2025

The driver was a no-show. Called his number given by operator, no answer. Waiting from 20 minutes before pickup time to 20 minutes after. Disappointed.

Very disappointed

Maudia_W, May 2025

Terrible experience because an unidentified person started messaging me via WhatsApp and saying they would arrive an hour and a half earlier than our appt time. We couldn’t agree to the new pickup time so the excursion was cancelled.

There was confusion with...

LaSteshia_E, May 2025

There was confusion with our booking, which I believe was due to Viator double-booking us with another company. I received messages from both companies, but we ended up with the one we hadn't paid for. When we realized we were with a different company, we contacted this company to take us from the Don Lucas parking lot to the correct tour we had booked. We paid $6 per person (for a total of 12 people) for this company to literally take us to a corner store. We did not visit Bella Mare as advertised, nor did we see any cigar rolling demonstrations, and the staff lacked knowledge about cigars. We received only a rum sample because we persistently asked for it. Unfortunately, we did not learn anything about chocolate during this experience. They did provide us with a few complimentary cigars to try at the store. One of our group members paid for store purchases using a credit card. She was quoted $63, but upon checking her billing statement, she found that she was charged $82. We tried to make the best of the situation because we just wanted to enjoy our trip. However, we do not recommend this company or this experience.

Response from Host, May 2025

Hello, Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion regarding your booking and the subsequent issues you faced during your tour. Your feedback is incredibly valuable, and we are committed to addressing your concerns. We are disappointed to hear that your tour did not meet your expectations. Our goal is to provide enriching experiences, including visits to locations like Bella Mare and informative demonstrations. We will review our tour itinerary and staff training to enhance the quality of the experience we offer. It's concerning to hear that our staff fell short in providing you with knowledge about cigars and chocolate. We strive for excellence, and we will be addressing this with our team to ensure better service in the future. We take concerns about billing very seriously. We will investigate the discrepancy in the credit card charge to ensure that our pricing is clear and accurate. We truly appreciate your understanding and willingness to make the best of the situation. Your feedback helps us improve. Thank you once again for your review.

Awesome tour

Antionette_A, Apr 2025

My tour guide Javier was absolutely amazing, not only if he drive back to my hotel when he couldn’t find me but he also signed me up for another tour the next day (zip lining, Horseback riding, dune buggy, etc….) thank you so much

Response from Host, May 2025

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with our tour guide, Javier. It’s fantastic to know that he went above and beyond to ensure you were taken care of, even driving back to your hotel to find you. We truly appreciate you taking the time to share your experience.

Solo trip

Nickiesha_M, Mar 2025

It was a good experience, just that I was more prepared for a bigger mall, in 10-15 minutes I was done and ready to leave I love the chocolate I recommend the coffee oil

Not bad for souvenirs only

denise_p, Jul 2024

The one female worker was wonderful but everything else not so much souvenirs were fine but only one place no other shops

Bad tour

Donald_P, Jul 2023

Driver never showed up. Nobody would answer the phones. Nothing much else to say. Don’t book this tour. Avoid!

Response from Host, Jul 2023

We are sorry for the inconvenience, there was a confusion with the schedule you chose.

Horrible would NOT recommend

Krystal_G, Apr 2023

I’m only giving it 1 star because I have too. Nobody ever showed up. I never received a refund either

Response from Host, Apr 2023

We apologize for the inconvenience and are truly sorry for this situation, and we did give you a refund. please check your account.

All in one stop shop

Valerie_S, Mar 2023

It was easy, convenient and got a lot of shopping done in one spot! Franzois was super nice and was excited to welcome us into his “home”. My husband was there, especially, for the cigars and really enjoyed watching them being hand rolled. He was given one to light up and smoke. Even for me it smelled good! The Dominican chocolate is the best! We are going home with some chocolate bars a bag of hot chocolate latte! It’s worth the $6 to be driven there and back. And don’t forget to tip!

Response from Host, Mar 2023

Thank You, Valery, I appreciate your review.

Great trip

LATESHA_P, Feb 2023

Really enjoyed the trip! Nice selection of souvenirs. The coffee and chocolate was delicious! I would definitely recommend!

Response from Host, Mar 2023

A pleasure for us to serve you. Thanks for coming.

Pressure free shopping experience

Darrell_H, Aug 2022

Eddie and the entire group on this tour are awesome and super informative. They aren’t out to just sell you something, they are going to give you this history behind it.

Cigar Tour +

Darrell_H, Aug 2022

The tour was awesome and the cigars are top shelf. Eddie was an awesome guide and made me and the family feel super at ease. I’d surely do this tour each time.

Response from Host, Aug 2022

Hello, Thank you for you visit!

Disappointing

Jessica_S, Apr 2021

We were never shown a tour or how cigars are made...it was basically being shown the display of cigars and then haggling over prices and then we were taken to a souvenir shop with no prices and were overcharged on everything, essentially because we’re American and where we were staying. I would normally never say that, but it was clear he thought we had brought all kinds of money to spend and increased all prices on cigars and souvenirs. I paid $150 for souvenirs that are probably worth $30. It was in a very sketchy part of town also, which didn’t help. I just paid the money so we could go back to the hotel. It was worth more to me than the money. I feel like my $15 was a waste and I ended spending much more than I ever wanted to.

Response from Host, Apr 2021

Very sorry to hear how you feel about your experience Jessica and also surprised that you felt unsafe as the are is perfectly safe for tourists as well as for locals. We will be taking your comments into consideration and investigating what happened on the day. Roberto Ramirez

Great Tour

sulley_b, Sep 2020

This was an amazing tour!! Tour guides were very knowledgeable and experience great overall!! Would highly recommended this to any cigar connoisseur!!