Chichen Itza Day-Trip, Cenote Swim & Valladolid with lunch

Cancun, Mexico

12 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

Chichen Itza, a UNESCO World Heritage Site and the Yucatan’s most important Mayan remains, lies almost three hours’ drive from Cancun. Skip the self-drive stress and relax on this comfortable day trip which includes a guided tour, a stop at one of the finest Mayan cenotes, and the chance to explore the beautiful colonial town of Valladolid. Your day includes lunch, site entrance, and hotel pickup, but local fees and surcharges apply.

Explore the temples and pyramids of Chichen Itza with a guide
Swim in a cavernous half-underground cenote
Revitalize with a homemade lunch at a local restaurant
Hotel pickup included for a seamless experience

What's Included

Skip-the-line access to Chichén-Itzá
Admission fee to Cenote
Lunch
Roundtrip transportation to and from your centrally located hotel (If purchased)

Local fee and tax at Chichen-Itza

MX$800.00 per person
Drinks, life jackets rental and use of lockers
Hotel pickup and drop-off if you select the meeting point option
Gratuities

Meeting and Pickup

You can head directly to your preferred meeting point, or request pickup.

Pickup points

Select a pickup point

Pickup details

You will confirm your exact departure time with the local tour operator.

Meeting points

Select a meeting point

End point

This activity ends back at the meeting point.

Operating hours
.7:00 am

Itinerary

Chichen Itza Yucatan

2 hours • Admission Ticket Not Included

Cenote Selva Maya

1 hour 45 minutes • Admission Ticket Included

Valladolid

20 minutes • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Infants must sit on laps
No heart problems or other serious medical conditions
Service animals allowed
Not wheelchair accessible
Travelers should have a moderate physical fitness level
Children 2 and younger are complimentary when accompanied by a paying adult.

You must be able to walk at a leisurely pace for approximately 1.5miles (2km) and be able to climb and descend stairs.
An additional surcharge of US$40 (800MXN) for international travelers, US$25 (500MXN) for Mexican citizens and US$6 (120MXN) for children regardless their nationality are payable in cash on the day of your activity.
Roundtrip transportation is available from most centrally located Cancun, Playa Mujeres, Puerto Morelos, Playa del Carmen and Riviera Maya Hotels. If transportation is not purchased you will be asked to meet at one of the designated meeting points.
Hotel pickup from Tulum hotels is not available. Passengers staying at Tulum Hotels must meet the tour at the designated meeting point.
Please be ready and waiting in your hotel lobby or meeting point 15 minutes prior to your scheduled pick-up time.
You should bring swimwear, towel, a change of clothes, sunscreen, insect repellent and spending cash for incidentals.
This tour/activity will have a maximum of 99 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Reviews

4.1

based on 16 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

I would recommend the experience, but not the tour operator

Martin_A, Jan 2025

If not for the tour guide (Gaby) who was great and very knowledgable, we would have given one star. The tour operator confirmed our booking and exact pickup time & location the day before, after days of trying to confirm earlier, but left us standing for an hour at the confirmed pick-up location before I had to call them. Only then they claimed the pickup location was somewhere else. No apology or offer to pick us up to join the rest of the tour, only a refund or vouchers (that we couldn't use again). It was rescheduled at great inconvenience, and if it wasn't for the tour guide on the day, we would have been thoroughly disappointed. Also; don't be fooled by the cost of entering Chichen Itza archeological zone - yes, it is extra to the tour price (unless you paid for all-inclusive) but, the price per-person is only MXN$614.00 as of 24 Dec, 2024, not the MXN$900.00 we were trying to be charged. If they're claiming it's for 'fast-track entry', we still got in to the park before the rest of the tour. I would highly recommend the tour - a great day out for the family but, I would chose a difference tour operator.

Response from Host, Feb 2025

Thank you for sharing your feedback. We truly appreciate your kind words about Gaby, our tour guide. We're glad to hear that her expertise and dedication made a positive impact on your experience. We sincerely apologize for the confusion regarding the pick-up location and the inconvenience this caused. We understand how frustrating it must have been to wait, and we’re sorry that our communication did not meet the high standards we aim for. Your feedback is invaluable, and we are reviewing our processes to ensure that this doesn’t happen again in the future. Regarding the entrance fee to Chichen Itza, we also appreciate your clarification about the cost. We strive for transparency, and we are sorry if there was any confusion about the pricing and additional charges. Once again, thank you for your feedback. We're glad you enjoyed the tour itself, and we truly hope you give us the opportunity to serve you better next time. We will take all your comments into account to improve our services

Poor experience

Honey_P, Dec 2024

I really had bad experience with them. They provided us wrong pick up location and driver ended up going to some other location. They don’t even contact you if you don’t show up. They just leave. The number that provided was not reachable. I called customer service he kept ignoring us on the phone. We asked them to reschedule he couldn’t help us with that.

Response from Host, Feb 2025

Dear costumer Thank you for sharing your experience with us. We are truly sorry to hear about the issues you encountered during your booking. This is not the level of service we strive to provide, and we deeply regret the confusion with the pickup location, as well as the lack of communication and support you received from our team. We understand how frustrating this must have been, and we are committed to addressing these concerns to ensure it does not happen in the future. Again, we apologize for the inconvenience, and we appreciate you bringing this matter to our attention. Best regards

If you like history you’ll like this

Petar_S, Feb 2024

Very cool place to see, everything went according to plan with pick up and time, warning though it’s a long day

Response from Host, Jun 2024

Dear Petar_S, Thank you for sharing your experience with us! We're glad to hear that everything went smoothly with the pick-up and timing, and that you found the place to be very cool to see. We understand that the duration of the day can be long, and we appreciate your warning for future travelers. Ensuring a seamless experience for our guests is important to us, and we're glad that everything went according to plan. We appreciate your feedback and hope to welcome you back for another adventure in the future! The Cancun Travel Experience Team

A must do

Jeff_A, Dec 2023

Our guide, Sergio, was amazing. His knowledge of the culture and the site itself made the experience.

Response from Host, Dec 2023

Dear Jeff_A Thank you for reviewing our Chichen Tour! Sergio truly is an amazing guide, his vast knowledge of our heritage is a great appeal to our valued guests. Hasta Pronto! The Cancun Travel Experience

Amazing day!

Shelly_K, Jun 2023

A nice, big, air conditioned bus was so nice to travel the long day in. Guides were knowledgeable and prepared with lots of information. Food at the cenote was delicious. Wish we had been able to stay in Valladolid longer and enjoy the charming town center. This is a long outing! We were gone from our hotel-door to door- for nearly 13 hours. Bring water and snacks and cash for tips and shopping.

Response from Host, Jun 2023

Dear Shelly_K, Thank you for your kind comments and recommendations for our future travelers on the Chichen Itza Day-Trip, Cenote Swim & Valladolid with lunch. It is a beautiful excursion to be entertained and enjoy the whole day, as you mention. There are so many charming and interesting locations near Cancun that each one might even take more than a day. We are happy you had fun and and amazing day in your experience and hope to see you back soon. The Cancun Travel Experience Team

Great experience! It was...

Cecilia_B, May 2023

Great experience! It was a whole day trip but I learned a lot more about Mexico and its origins! The whole tour including the guide Karla was great!

Response from Host, Jun 2023

Dear Cecilia_B, Thank you for taking the time to leave a review on our Chichen Itza Day-Trip, Cenote Swim & Valladolid with lunch. Mexico is filled with culture and one of the modern world seven wonders is part of it and has a lot of culture and our origins. We always enjoy sharing this with every visitor. See you next time! The Cancun Travel Experience Team

Alright

Maja_K, Feb 2022

The pick up didn’t go as planer and the trip was not excactly what we expected. Chichen Itza was nice

Response from Host, Apr 2022

Dear Maja_K Thank you for reviewing the Chichen Itza Day-Trip, Cenote Swim & Valladolid with lunch Experience, we appreciate your feedback as it helps us keep improving. We are sorry the trip was not what you expected, including the pickup. We have many options to visit the Great City of Chichen-Itza and would love for you to check those out. We are glad you had a nice time at Chichen-Itza, we hope you learned a bit more about our Mayan Heritage! Thank you for letting us take care of you, we hope you come back soon and we get another chance to offer you amazing tours and experiences! Until next time, warm regards The Travel Experience Group

Fun but hidden fees

Thalia_Z, Oct 2021

It was a great trip BUT they charged 35 USD or the pesos equivalent when they pick you up. It was fun just be aware that the full price is not listed

Everything good but the Karla guide

mari_c, Aug 2025

We had Karla as a guide and she came with her whole family, daughters included. We had to wait for her twice in the coach because the time she said we had to be all and insisted on punctuality she did not fulfill it, the first time because she had to change the swimsuit to her daughter in the cenote and the second to buy them dinner. The only one worth the driver. Good thing the cenote and Chichen Itza loved it.

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Response from Host, Sep 2025

Gracias por compartir tu experiencia con nosotros. Lamentamos mucho que el comportamiento de nuestra guía Karla no haya cumplido con tus expectativas y que los retrasos hayan afectado la puntualidad del grupo. Valoramos mucho tu comentario, ya que nos ayuda a mejorar la calidad de nuestro servicio y la profesionalidad de nuestro equipo. Nos alegra saber que disfrutaste del cenote y de Chichén Itzá, dos lugares realmente impresionantes, y que el conductor hizo un buen trabajo durante el recorrido. Tomaremos en cuenta tus observaciones para asegurarnos de que en el futuro la experiencia sea mucho más fluida y agradable para todos nuestros clientes. Gracias nuevamente por tu feedback y esperamos poder brindarles una mejor experiencia en una próxima oportunidad.

Magnifique

Vanessa_M, Apr 2024

Nous avons passé une très belle journée . Notre guide et chauffeur magnifique. L’explication du guide en anglais était très clair.

Response from Host, Jun 2024

Dear Vanessa_M Thank you for your valuable feedback, it's wonderful to hear that you had a lovely day with us! We are glad that our guide and driver contributed to making your experience enjoyable. Thank you for appreciating our guide's clear English explanations. We hope you will be part of another adventure with us in the future! See you soon! The Travel Cancun Experiences Team.