Costa Mujeres Zone / Airport

Cancun, Mexico

30 to 45 minutes (approx.)
Pickup offered
Mobile ticket

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Overview

What's Included

Air-conditioned vehicle
Private transportation

Gratuities
Restroom on board

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

You will be picked up in your hotel lobby and taken to your destination.

Drop-off points

Select a drop-off point

Operating hours

Select your preferred transportation option to see hours.

What To Expect

Additional Info

Confirmation will be received at time of booking
Infant seats available
Near public transportation
Stroller accessible

Surfaces are wheelchair accessible
Wheelchair accessible
Most travelers can participate
This is a private tour/activity. Only your group will participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.0

based on 2 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Horrible

William A, Jan 2020

Don’t ever book. Let’s start with that most places gets your flight itinerary and plans accordingly. They supposedly start to wait at the time the flight lands knowing I still have to go through customs and baggage. So they want to charge die waiting. But that’s not the best part they can’t find me or I them for like 30 min supposedly they had to leave since they waited to long but doesn’t tell anyone until I continue to reach out to them. Finally they pick me up but then says they misquoted the trip and has to charge me more. At this point I’m like just get me to the resort. So gets even better. They if pick up to return since I already prepaid for the return. I blow up their phone for a day with no response from the day before or if until about 30 min prior to pick up. He says they are in their way then 5 min later texts me back and says driver has had an accident we are canceling the pick up and returning your funds goodbye. I travel all over the world and have never ever had such bad service. Crazy. So if u have options. Don’t ever book them.

Response from Host, Jan 2020

Thanks you for sharing your experience, due to the reports of our condutors, the unit that was assigned to pick you up, suffered a terrible accident and we had no units near you, for that reason it was that you were given your full refund of your money, after the study the case and see that we had that serious accident, I am pleased to ask for an apology, as an Agency in this market we are exposed to suffer these kinds of accidents caused by third parties. once again a thousand apologies for what happened.