Banff Gondola Hot Springs Bow Falls and Three Lakes tour
Recommended by 90% of travelers
Badge of Excellence
Calgary, Canada
- 9 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
Set out for a full-day adventure and explore far more of Banff National Park than you could on your own on this guided coach tour. Gaze out over the park’s dramatic scenery with panoramic views from the Banff Gondola, unwind with a dip in relaxing hot springs, marvel at the turquoise waters of local lakes including a longer stop at Lake Minnewanka, and much more.
- Pick up some souvenirs with free time in Banff Town
- Snap photos of Lake Minnewanka’s vibrant waters during an extended visit
- Learn details about Banff that most guidebooks miss
- Enjoy a curated experience with lots of chances to ask your guide questions
What's Included
- Bottled water
- Air-conditioned vehicle
- Lunch
- Insurance
- gondola tickets not included and hot springCA$91.00 per person
- Hot spring tickets are not including the priceCA$13.00 per person
- gondola ticket booking time 10:10AM or 10:30 AM
Meeting and Pickup
Meeting points
Select a meeting point
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End point
This activity ends back at the meeting point.Itinerary
1
Banff Gondola
1 hour 30 minutes • Admission Ticket Not Included
2
Banff Upper Hot Springs
1 hour • Admission Ticket Not Included
3
Bow Falls
15 minutes • Admission Ticket Free
4
Banff Avenue
1 hour • Admission Ticket Free
5
Lake Minnewanka
1 hour • Admission Ticket Not Included
6
Two Jack Lake
15 minutes • Admission Ticket Free
7
Banff
10 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Service animals allowed
- Near public transportation
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 26 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Suzanne_M
Omg! This tour was amazing. We saw, and did, so much in a single day. The Banff Gondola was fantastic! The views were amazing. Our guide was awesome. We had such a great time, largely due to him. At the end of the day we all felt like friends. We saw a ton of sheep on our jaunt to lake Minnewanka and our guide took excellent photos of us all throughout the day. Honestly, it was the most fun tour of the three I did. I highly recommend it.
Reviews
4.6
based on 69 reviews
Sort by: Most insightful
Maurine_W, Jul 2026
I think this would have been really good if we had had a different guide. Mandeep was a very good driver, but he was a lousy guide, which was so disappointing. At the pickup point there are many tour buses picking up tourists for various excursions, so it is helpful when, at the assigned time, the driver/guide shouts out the name of the tour and which bus to board. He did not do that, creating confusion, especially since we didn’t leave on time. Once on the bus, he never once stood up or had a mic to go over details and instructions. He seemed more interested in answering personal questions while standing outside the bus. Be advised that when you get to the gondola ticket desk, they will have no record of your Viator ticket, nor do they need it because you are purchasing your own gondola ticket. I didn’t know that. Mandeep wasn’t very helpful once I purchased my ticket. He merely pointed in the direction of the gondola entry point, and I ended up in a line of people who were purchasing other day trip options. This wasted time, which was a problem because each gondola ticket is given a boarding time. After the gondola ride we were to meet Mandeep at a certain place, and then discovered that the next stop was at the mineral spa at the far end of the parking area. I didn’t care to go to the spa, and there was nothing to do while waiting the hour for the others, and I realized that I could have spent more time at the top of the mountain instead of sitting around the parking lot. Of course, this wasn’t an option or made clear at all. In truth, I thought having a s one hour stop at a spa was kind of ridiculous because it’s not really enough time to enjoy the experience. Our next stop was the Bow Falls view point where, again, no announcement was made other than having the bus door opened and Mandeep saying “ten minutes”. I was at the bus with some others in our group about 20 minutes later because Mandeep wasn’t at the bus, he was busy talking to two people across the way. As we left the parking area, one woman from our group came running up to the bus waving her arms because we were leaving without her. Never once did our guide look like he was counting the number of people in our group and keeping track of our numbers. When we finally got to downtown Banff for free time for lunch, I decided to leave the tour because I was tired of being let out into big crowds of people without adequate explanations or instructions. I have to say that Mandeep was a good driver, but the worst guide I’ve ever had. I felt carelessly treated.
Response from Host, Jul 2026
hello Maurine ,
thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations. Please be assured we take this very seriously. We are reviewing the incident thoroughly to understand what happened, and ensure that situations like this do not happen again. Customer care and clear communication are core values for us. We never want a guest to leave our tour feeling disappointed or uncared for, and we understand you travel a long way to enjoy the Canadian Rockies. As a gesture of our sincere apology, we'd be happy to offer a complimentary tour with us in the future. We'd appreciate the opportunity to restore your confidence and provide the experience you originally expected. Thank you again for bringing this to our attention. We appreciate your honest feedback. Kind regards, Matrix Tours and Travel Ltd.
Fiona_C, Jul 2026
We had a great experience with our driver Navdeep. He went above and beyond for us! He truly made this a wonderful experience, highly recommend! Thank you Navdeep!
Response from Host, Jul 2026
Thank you for your wonderful review! We're thrilled to hear you had such a great experience with Navdeep. We'll be sure to share your kind words with him—he'll be delighted to know his dedication and extra effort made your trip so memorable. We truly appreciate your recommendation and hope to welcome you back for another adventure soon!
Samuel_G, Jul 2026
All day of touring. Had appropriate amount of time at each location. If you’re gonna go in the Hot Springs, make sure you bring bathing suit and plastic bag put your wet suit in. Gondola views from the top were amazing
Karis_B, Jul 2026
The tour was fantastic. Our driver Navdeep was very courteous and made every effort to make sure we enjoyed our tour. Lots of time to explore each stop, we never felt rushed.
Response from Host, Jul 2026
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic tour and enjoyed exploring all the beautiful stops without feeling rushed.
We'll be sure to pass your kind words on to Navdeep. He'll be thrilled to know that his courteous service and dedication helped make your experience so enjoyable.
Thank you for choosing Matrix Tours & Travel. We truly appreciate your support and look forward to welcoming you back for another unforgettable adventure in the Canadian Rockies!
Becky_C, Jul 2026
Hot springs is a waste of time. It’s a small pool that smells like chlorine.
Parking was issue with no direction from tour agency.
Tour guide was nice but he was very hard to understand.
Response from Host, Jul 2026
"Thank you so much for your feedback. We’re really sorry the hot springs didn’t meet your expectations. Just to clarify, the hot springs are run by the park, so it’s outside of our control. Parking in Banff is always a challenge during summer, but we’re proud that our drivers manage it as professionally as possible. You did spend about two hours with your guide—he picked you up in Banff town, took you to the gondola, and after two hours there, when you decided not to continue, he dropped you back to the hotel as requested. We do appreciate your time, and many of our guests have given him five stars for his knowledge and service. Thanks again, and we hope to welcome you back for a better experience in the future."
Thomas_O, Jul 2026
Aashish was a phenomenal tour guide with great hospitality. He offered to take several pictures of our families throughout the day and was always available if questions came up. We would recommend Aashish to anyone looking for a special day!
Response from Host, Jul 2026
Thank you so much for your wonderful review! We're delighted to hear that Aashish made your tour so memorable with his hospitality and friendly service. It's great to know he helped capture special family memories and was always there to answer your questions. We truly appreciate your recommendation and hope to welcome you back for another unforgettable adventure with Matrix Tours & Travel!
Shari_P, Jun 2026
This trip covers a lot of site seeing around Banff National Park and allows time for lunch in downtown Banff. We got picked up in Canmore which was convenient for us. The tour was 9 hours, which seems like a long time, but since the tour included so many sites, it didn’t feel that long. We started with the Banff Gondola. Our tour guide, Ram was great. He helped us with getting the gondola tickets. You have a little over an hour up top. The scenery was amazing. They had outside observation decks and chairs to relax. You can also hike. Next we soaked in the Banff mineral springs. I highly recommend it. I felt renewed and relaxed after a 10 minute soak. We then went to Bow falls, which was picturesque. Ram was ready to help with pictures. He even did a 360 picture for us. It looks professional. We then got an hour in Banff to shop or eat. We grabbed some lunch. The afternoon included, surprise corner, Johnson Lake, two Jacks lake and Lake Minnewanka. I could be leaving something out. Not sure. We had ice cream from the snack shack at Kake Minnewanka. It was better than Cows in Banff. The price is right. I’d definitely recommend this tour
Response from Host, Jun 2026
Thank you so much for taking the time to share such a detailed review! 😊
We're delighted to hear that you enjoyed the variety of sights included in the tour and that the pickup from Canmore was convenient for you. It's wonderful to know that the day felt enjoyable and well-paced despite covering so many beautiful locations around Banff National Park.
We're especially happy to hear that Ram helped make your experience memorable, from assisting with the Gondola tickets to taking great photos along the way. It sounds like you made the most of every stop, including the Gondola, Banff Upper Hot Springs, Bow Falls, Banff Town, Johnson Lake, Two Jack Lake, and Lake Minnewanka.
Thank you for your kind words, recommendation, and for choosing us for your Banff adventure. We hope to welcome you back for another unforgettable experience in the Canadian Rockies soon! 🚐🏔️🚡♨️📸✨
Oluwaseun_A, Jun 2026
My Tour guide was Sanjeet, he was very patient and calm throughout the trip explaining each landmark and when we bumped into am Elk he was quick to point it out for pictures
Response from Host, Jun 2026
Thank you for your wonderful review! We're delighted to hear that you enjoyed your tour with Sanjeet. His patience, calm demeanor, and knowledge of the area help create memorable experiences for our guests. We're especially glad you had the opportunity to spot an elk and capture some great photos along the way. Thank you for choosing us, and we hope to welcome you back for another amazing adventure in the Canadian Rockies!
Seyram_A, Jun 2026
Arun was such a great guy! I did the tour with my friends. He was very patient and answered all our questions. I would definitely book him again and recommend to my friends and family.
Response from Host, Jun 2026
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you and your friends had a wonderful tour with Arun. His patience, friendly nature, and willingness to answer all your questions are qualities we truly value in our team. We greatly appreciate your recommendation and are honored that you would choose to travel with us again. We look forward to welcoming you, your friends, and your family on another memorable adventure in the future. Safe travels!
Bukola_A, Jun 2026
It was a wonderful experience beyond our imagination as our guide Naveen took us through the mountains to explore various sights. He was very detailed with the stories surrounding the natural marvels and even though he was driving, kept pointing out the lovely creatures we could have missed. He ensured we were comfortable all through the journey. We look forward to another experience as this.
Response from Host, Jun 2026
Thank you so much for sharing your wonderful experience with us! We are delighted to hear that the tour exceeded your expectations and that Naveen helped make it so memorable. His passion for sharing stories about the natural wonders of the Rockies and ensuring our guests are comfortable truly shines through. We're especially glad you enjoyed spotting the wildlife and discovering the beauty of the mountains along the way. We sincerely appreciate your kind words and look forward to welcoming you on another unforgettable adventure with Matrix Tours & Travels in the future! 😊
Jenifer_A, Jun 2026
Nice experience and nice scenery. Navine is very friendly and always smile and knowledgeable. Nice to see banf Gondola and hot spring and kake louise and nany more
Response from Host, Jun 2026
"Thank you for your wonderful review! We’re so glad you enjoyed the beautiful scenery and all the stops, especially the Banff Gondola and hot springs. Navine will be so happy to hear your kind words—he really brings a great energy to every tour!
Dave_B, Jun 2026
This tour was amazing. We saw, and did, so much in a single day. Our guide was awesome. We had such a great time, largely due to him. At the end of the day we all felt like friends. Honestly, it was the most fun tour, I highly recommend it.
Response from Host, Jun 2026
Thank you so much for your wonderful review! We are delighted to hear that you had such an amazing experience and were able to see and do so much in one day. We truly appreciate your kind words about our guide, and we're especially happy to know that he helped make the trip fun and memorable for everyone. Creating experiences where guests feel like friends by the end of the tour is exactly what we strive for. Thank you for choosing Matrix Tours & Travels, and we hope to welcome you on another adventure soon! 😊
Khaleeque_H, Jun 2026
Great experience. Book gondola tickets in advance. Some of our friends were scared but the ride was very smooth. Tour guide Naveen was extremely nice.
Response from Host, Jun 2026
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience and enjoyed the gondola ride. We always recommend booking gondola tickets in advance to avoid disappointment and secure your preferred time slot.
Naveen will be thrilled to hear your kind words. Thank you for recognizing his friendliness and excellent service. We truly appreciate your support and hope to welcome you back for another amazing adventure in the Canadian Rockies soon! 😊
Jennifer_O, Jun 2026
I had an amazing day! Naveen was a great guide and made sure to tell us all the things!! I did a small hike, ride the gondola, did the hot springs and saw several lakes! I will be back to do more tours with them!!
Response from Host, Jun 2026
That’s so wonderful to hear! I’m really glad you enjoyed the day, and I’ll be sure to pass along your kind words to Naveen. We can’t wait to welcome you back for more amazing tours—just let us know when you’re ready to explore again!
Nour_A, Jun 2026
This experience was wonderful and our tour guide, Naveen, was the best. We got to stop by so many different places in Banff national park. Would highly recommend and would book again
Response from Host, Jun 2026
Thank you so much for your wonderful review! We’re delighted to hear that you had such a fantastic experience exploring Banff National Park with us.
Naveen will be thrilled to know that you enjoyed the tour and appreciated his guidance throughout the day. We’re glad you had the opportunity to visit so many beautiful locations and create lasting memories along the way.
Thank you for your recommendation and kind words. We truly appreciate your support and would be honored to welcome you back for another adventure in the future. We look forward to seeing you again soon! 😊
Mayra_V, May 2026
The views are beautiful once you took the gondola, this tour didn’t include the ticket.
The guide didn’t explain that much about the lakes, He seems like not interested or didn’t want to talk.
You can visit his he Gondola by your self not taking the tour, and the lakes and the falls were pretty.
Response from Host, May 2026
Thank you for your feedback. We’re so glad you enjoyed the beautiful views, especially from the gondola and the lakes. We do want to clarify that the tour price does not include the gondola or hot springs tickets—this was clearly noted in the tour details. We apologize if this caused any confusion, and we’ll make sure to emphasize it more clearly in the future. We also appreciate your honest note about the guide, and we will work on ensuring a more engaging commentary next time. Thank you again, and we hope to see you on another tour soon!
DEANNE_G, May 2026
The Gondola ride was so beautiful. Worth every penny. The view were amazing. Staff were all so nice. However, When buying your tickets on line make sure you buy directly from their site otherwise you still have to wait in line to get a paper ticket. A little frustrating as I bought my on Viator
Response from Host, May 2026
Thank you for your feedback! We're delighted to hear that you enjoyed the gondola ride and found the views to be worth every penny. The scenery is truly spectacular, and we're glad you had a great experience with the staff as well.
We appreciate your comments regarding the ticketing process. Tickets purchased through third-party platforms such as Viator may sometimes require guests to exchange their voucher for an admission ticket at the ticket counter, depending on the provider's procedures. We understand how this can be frustrating and appreciate you sharing this information, as it may help future visitors plan accordingly.
Thank you again for your review, and we hope to welcome you back to the Canadian Rockies in the future!
brett_m, May 2026
Great day out..... Friendly, helpful driver...... fantastic sights....nice stops...great views......
Response from Host, May 2026
Thank you so much for your wonderful review! We're delighted to hear that you had a great day and enjoyed the fantastic sights, beautiful views, and well-planned stops along the way. It's also great to know that your driver was friendly and helpful throughout the tour.
We truly appreciate your support and hope to welcome you back for another amazing adventure in the future! 😊
Rhonda_K, May 2026
Naveen our tour guide was very professional, quiet but willing to make us have a great tour.
We were glad we booked it through Viator
Response from Host, May 2026
Thank you so much for your kind review! We’re very happy to hear you had a great experience with Naveen. His calm and professional approach helps make every tour comfortable and enjoyable, and we’re glad he made the effort to ensure you had a wonderful day.
We also truly appreciate you choosing to book through Viator. Thank you again for your support, and we hope to welcome you on another adventure soon! 😊
Khanh_C, May 2026
The day tour was amazing with wonderful views. We had a nice safe drive and enjoyed the history of every places we saw, our driver and tour guide Sanjeet made our day a plus.
Response from Host, May 2026
Thank you so much for your kind words! We’re so happy to hear you had an amazing day and that Sanjeet’s driving and storytelling added so much to your experience. We truly appreciate your support, and we can’t wait to welcome you on another adventure!
Kersi_A, May 2026
The tour was well-organized, if a little divergent from the detailed itinerary provided prior to the experience. Naveen picked us up from our designated pick up point right on time. He is an extrtemely polite, professional, and kind person with a great deal of local knowledge. He made us feel very welcome, had relevant anecdotes and jokes to share with us, pointed out local wildlife we came across (elk, mountain goats), and was very flexible with the stops at each point along our route. The entire trip lasted 7 hours (rather than 9 as described on Viator, but that's no issue at all - we were all tired anyway). The sites were magnificant, the van very comfy, Arun at the office was very helpful with our questions, and we can't thank Naveen enough for being the quintessential host - well done, sir, and warm thanks for making our day in the Banff area special!
Response from Host, May 2026
Thank you so much for your detailed review! We’re really glad you had a fantastic day, and we appreciate your understanding about the slight changes in timing. Naveen will be so pleased to hear your kind words—he truly is a standout guide. And it’s great to hear Arun was helpful as well. Thank you again for choosing us—your warm feedback means the world, and we hope to see you again soon!
cathy_k, May 2026
The gondola had great views and nicely organized. The hot springs was really a regular pool with hot water and a few jets- like a large hot tub. The lakes were lovely. Naveen was our driver/ guide and very nice and helpful
Response from Host, May 2026
Thank you for sharing your experience! We’re so glad you enjoyed the gondola views and the beautiful lakes. We appreciate your honest take on the hot springs—thank you for that insight. We’ll be sure to pass along your compliments to Naveen; he’s a fantastic guide. We hope to welcome you on another adventure soon!
Monique_H, May 2026
Be prepared for a full day of seeing fantastic surroundings. Our tour guide Sanjeet was courteous and an excellent driver.
Response from Host, May 2026
Thank you for your wonderful review! Be prepared indeed for a full day filled with breathtaking scenery and unforgettable memories. We’re so glad to hear you enjoyed the experience and appreciated Sanjeet’s courteous nature and excellent driving throughout the tour.
Your kind words mean a lot to us, and we hope to welcome you again for another amazing adventure in the future! 😊
Sinmiloluwa_F, May 2026
I had a great time visiting Gondola, Hot Springs, Two Jack, Lake Minnewanka etc., with Matrix Tour. I want to thank our tour guide - Naveen. He engages with everyone and made the trip fun, he was kind and showed us everywhere in Banff National Park, he has a good understanding of the tour. Thank you Naveen, I’m definitely booking another tour with your team again!
Response from Host, May 2026
Thank you so much for your amazing feedback! We’re delighted to hear that you had a great time exploring Banff National Park with Matrix Tours. Naveen will be very happy to know that his friendly nature, knowledge, and enthusiasm made your trip enjoyable and memorable. We truly appreciate your support and look forward to welcoming you on another adventure with us again soon!
Nariza_J, May 2026
The tour started in Calgary then switched our ride in banff to go with aaron.our tour guide was very helpful he made sure we are safe.The only thing is gondola ride is an extra charge of 91$ .we thought it’s included coz there was a checked mark next to it.so just be aware when you book. You can also swim in the hot spring pool with a fee too. Would recommend this tour coz aaron knows where the selfie sites are.
Response from Host, May 2026
Thank you for your feedback! We’re glad you enjoyed the tour and that Aaron took such good care of you. To clarify for future guests, please note that the Gondola ride and Hot Springs admission are not included in the tour price. We will make sure this is clearly stated in the listing, so there is no confusion. Thank you again for recommending us, and we look forward to seeing you on another tour!
Tie_W, May 2026
very informative guide, make many stops that not on the list, at the same time he tries to help us in many ways, enough bottle water
Response from Host, May 2026
Thank you so much for your kind words and wonderful feedback! We’re very happy to hear that you enjoyed the tour and appreciated the additional stops along the way. Our guides always try their best to make the experience enjoyable, informative, and comfortable for everyone. We’re also glad the bottled water and extra assistance throughout the trip made a positive difference. We truly appreciate your support and hope to welcome you again on another adventure soon!
Amal_R, May 2026
The day was very enjoyable. Aashish was very kind; he explained the itinerary clearly, shared details about each place, and took beautiful photos of us.
Response from Host, May 2026
Thank you so much for your kind words! We’re so happy you enjoyed the day. Aashish will be so pleased to hear that you appreciated his clear explanations and the photos. We hope to see you on another tour soon
Julie_R, May 2026
We met with Arun our driver, who was incredibly knowledgeable, friendly and helpful, he provided updates throughout the day and was available to take photographs at all the stops. The trip its self was amazing, the scenery / views were incredible, thoroughly enjoyed the day. It was great to meet the nice friendly people that was also on the tour. Would highly recommend this trip, so much to see and do, thank you Arun for making our trip a day to remember. Awesome day
Response from Host, May 2026
Thank you so much for your wonderful review! We’re thrilled you had such an amazing day. Arun will be so happy to hear that you felt so informed and cared for. It was our pleasure to have you on the tour, and we really hope to see you again soon
Michelle_D, May 2026
This tour has just enough without feeling too rushed. It was a great insight to Banff. The scenery is beyond beautiful. The service was exceptional.
Our driver Arun was extremely knowledgeable, friendly and went above and beyond. He made the tour such a memorable day.
Response from Host, May 2026
Thank you so much for your kind words! We’re so glad you enjoyed the perfect balance of the tour. Arun will be thrilled to hear that he made your day so memorable. We truly appreciate your feedback and hope to welcome you back soon
Kristin_M, Apr 2026
The tour was absolutely brilliant, Arun was so knowledgeable about everywhere we went and we packed absolutely loads in. He was fun and friendly and really made it a brilliant day - thank you! :)
Response from Host, May 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a brilliant experience on the tour.
It’s fantastic to know that Arun made your day even more enjoyable with his knowledge, friendly nature, and enthusiasm while covering so many amazing places. We’ll be sure to share your kind words with him!
We truly appreciate your support and hope to welcome you again on another memorable tour in the future.
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