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Banff to Calgary YYC Airport Shared Shuttle

Banff, Canada
High interest
Booked 2 times today.
  • 2 hours (approx.)
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

    What's Included

    • Air-conditioned vehicle
    • Fuel surcharge
    • GST (Goods and Services Tax)
    • Parking Fees
    • Gratuities
    • Infant Car Seats - 10CAD/ea
    • Extra & Oversized Luggages (ie. Ski Bags, Snowboards)
      CA$10.00 per person

    Meeting and Pickup

    Pickup points

    Select a pickup point

    Pickup details

    Please READ Carefully: Customers may only select the pickup point corresponding to the start time they choose when initially booking. For Mount Royal Hotel Pick-up, please do not wait at the hotel lobby or at the bus stop along Banff Avenue. Please proceed to the commercial bus terminal parking lot behind the hotel's car park. For Samesun and Red Carpet Inn, please do wait at the lobby. Please proceed to the bus loading zone between the two accommodations. Hope this helps. Wishing everyone safe travels. We also do accept pick-up at any hotel or accommodation along Banff Avenue upon request and a time will be arranged for your pick-up.

    Drop-off points

    Select a drop-off point

    What To Expect

    Additional Info

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Service animals allowed
    • Infant seats available
    • Most travelers can participate
    • Not recommended for wheelchair-users.
    • This tour/activity will have a maximum of 50 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Featured review

    Lisa_M
    Marvin is a great driver! Friendly & informative. Arrived safely. Would recommend if you’re visiting Banff or Calgary in general.

    Reviews

    3.8
    based on 32 reviews
    Total reviews and rating from Viator & Tripadvisor

    Vehicle NOT like the pictures.

    Carol_I, Apr 2026
    Booked this for my daughters and they were picked up in a car not bus or van. They had to sit in a third row with their backpacks on their lap because there wasn’t enough room for all the luggage. So 2 1/2 hour trip cramped in the back getting car sick. They said it was terrible. Bright side the driver was very nice.

    On time and great service...

    Eric_B, Mar 2026
    On time and great service Driver was very friendly. He even help us with our bags. Will take them again

    Response from Host, Mar 2026

    Thank you so much for the 5-star review Eric. We always strive to do our best everyday to offer phenomenal shuttle bus service between Calgary and Banff - shared or private services. All the best!

    unprofessional driver

    Maxwell_F, Jan 2026
    I booked this shuttle last minute for me and 3 friends. The driver showed up on time however on arrival he insisted on charging us an extra $10 per person for our ski bags which was not previously stated on Viator or the confirmation email i received from the company. The driver acted in an unprofessional and confrontational manor when i said that we shouldnt have to pay anything extra. He then complained having taken the smaller shuttle bus either our luggage, which is not in our control at all. The next time i travel to banff i will not be using this company.

    Response from Host, Jan 2026

    Good day Maxwell, thank you for the feedback and for using our services. Please accept our apologies if you felt that way about the way it was communicated to you. Yes, we do charge oversized luggage fees for C$10/each and it should be stated clearly on our service terms and conditions as a link. Rest assured, we will make an extra effort to show it upfront to all travelers. We do this so we would know in advance the vehicle that we can asssign and ensure there will be enough space to accommodate extra and oversized luggages. It’s funny because we have had a passenger before with 8 extra luggages and a ski bag. Hope you would understand and reconsider us again in your next visit. We wish you safe travels.

    Horrendous

    Kevin_G, Dec 2025
    Shuttle never showed up at the designated location, I was there a whole 30 minutes early too!!!!!!!!

    Response from Host, Dec 2025

    Hi Kevin, we do sincerely apologize if we did not meet your expectations. Please allow us to investigate what happened and we will ensure to follow our internal procedures should we be at fault. Thank you for considering our services.

    Great experience, will recommend to others that this is the way to travel to and from the airport comfortably and safely

    Grace_C, Nov 2025
    The vehicle was comfortable and the driver was very hospitable aswell as getting me and my friend to the exact address we needed to be at

    Response from Host, Dec 2025

    Thank you so much Grace for taking the time to leave a feedback. Your review helps other travellers decide to choose our services and we really appreciate it. Thanks again.

    Augusto is a very...

    Franca_P, Oct 2025
    Augusto is a very knowledgeable driver and was on time. He was very informative about the scenery from Banff to Calgary.

    Response from Host, Oct 2025

    Thank you so much for leaving us a positive feedback. Augusto will be happy for all your kind words. We hope to have you again on your next visit to Banff.

    Marvin is a great driver!...

    Lisa_M, Oct 2025
    Marvin is a great driver! Friendly & informative. Arrived safely. Would recommend if you’re visiting Banff or Calgary in general.

    Response from Host, Oct 2025

    Marvin will be thrilled to hear about your experience. He is definitely an asset to the company as he always goes above and beyond his call of duty and always maintaining our high standard of service. Thank you so much for using us as your shuttle and transport provider from Banff to the Calgary airport and hope we see you again next time.

    Pick up on time and...

    Lynn_M, Sep 2025
    Pick up on time and helpful. Sitting In the back was terrible when he opened the rear gate. The exhaust was overwhelming the van needed maintenance. We made a stop before the airport which I was counting on the extra time so was a bit stressful arriving

    Response from Host, Oct 2025

    Hi Lynn, we do apologize for the inconvenience. Our vehicles definitely undergo regular safety checks and maintenance. We will review your reservation and look into which vehicle was used on your trip so we can definitely check on this issue. Thank you for using our services.

    Awesome service great price

    Timothy_G, Sep 2025
    Easy to book and communicate with. Picked us up at hotel and delivered us to airport hotel. Comfortable ride

    Response from Host, Oct 2025

    Thank you so much Timothy for giving us a wonderful feedback. Our shuttle service between Calgary and Banff is definitely the new local favorite and we are excited to grow as a company offering the service that you just experienced. Hope you can recommend us to all your family and friends. Thank you again for using our services.

    easy and quick and...

    Smita_J, Sep 2025
    easy and quick and painless way to get to the airport. i would recommend this to folks leaving from Banff to YYC

    Response from Host, Sep 2025

    Thank you Smita for the positive review. We really appreciate it. Every day, we work hard on giving travelers a hassle-free and pleasant experience when traveling between Calgary and Banff to start and finish their Canadian Rockies experience positively. Hope we see you again next time.

    Great experience!

    Joe_J, Aug 2025
    Nice vehicle, great driver. Trip was smooth driver helped navigate from shuttle to hotel shuttle. Dropped at the right part of the airport

    Response from Host, Sep 2025

    Thank you Joe. We would always do our best to ensure customers are happy and satisfied with our services for a very reasonable price. We hope to see again next time.

    Beware what you save on

    Nan_L, Aug 2025
    Our departure time was moved up one hour the night before or we had the option to go an hour later. Then the van transmission overheated about half an hour before we got to the airport. Luckily it restarted and we did arrive but the van was clearly not in good condition. This was a partner service to Fairy Bus. Sheesh! Should have spent a bit more I guess.

    Response from Host, Sep 2025

    Good day, we sincerely apologize for not meeting your expectations. We are still glad that you made it to your destination nice and safe. Our vehicles are regularly maintained, however, there are things we cannot control. Please be assured that safety is our number one priority. We thank you for the review and apologized for any inconvenience this might have caused.

    Unmarked shuttle

    Libby_H, Aug 2025
    We were 30 minutes early waiting for the Fairy shuttle. There were many buses and shuttles coming and going from the lot and we were looking for the one that looked like the one on the ticket. Also asking other shuttles if they were the Fairy bus as well. We waited 15 extra minutes after She should Have been picked up and had to get my daughter to the airport so we had to drive her- it took three hours- taking an entire day from our holiday. I wish the driver would have counted the passengers and then come to the bench where everybody was sitting and asked if anyone was going to the airport. Because their van was not marked at all. Total day wasted.

    Response from Host, Aug 2025

    Hi Libby, we sincerely apologize if you needed to save the day. All passengers are contacted and informed multiple times about vehicle changes if needed and before the shuttle departs. We are truly sorry if we did not meet your expectation.

    Good option for transfer...

    Francine_B, Aug 2025
    Good option for transfer between Banff and Calgary, timely, comfortable, smaller vehicle. Great driver

    Response from Host, Aug 2025

    Thank you so much for leaving us a positive review. We will always do our best to offer the best shuttle from Banff to Calgary and ensure everyone is satisfied with our service. Have a great day.

    Shuttle was running late...

    Jerall_R, Aug 2025
    Shuttle was running late and was partly why we missed our flight out of Calgary. That caused us to have to spend money for extra meals and a hotel stay.

    Response from Host, Aug 2025

    Hi Jerall, we sincerely apologize for the delays that you experienced as this time of the year can be a little too busy in the Rockies. Traffic and other uncontrolled circumstances can definitely happen. We hope you made it to your destination safe and sound. Again, we are sorry if we did not meet your expectations.

    Banff Airporter...

    Amanda_B, Aug 2025
    Banff Airporter apparently contracted out with another transport company, which led to some confusion at pickup. I was not informed of the change so I was looking for a shuttle marked "Banff Airported". Luckily the driver found us and explained the situation but a heads up would have been helpful. Also, more detailed location information would have been helpful. The hotel had two entrances and a lot. Aside from all that, the driver was helpful and quick.

    Response from Host, Aug 2025

    Thank you Amanda for leaving us an honest feedback. This time of the year can really be a hectic time in the Rockies and all companies are working hard together to ensure a positive and wonderful guest experience. We will definitely consider your recommendations and we will continue to work harder as the best shuttle service from Calgary Airport to Banff or Banff to Calgary Airport.

    I recently used the Banff...

    SANDIP_P, Aug 2025
    I recently used the Banff to Calgary Airport transfer service and had a very pleasant experience. The vehicle was clean, comfortable, and well-maintained, ensuring a smooth and relaxing journey. The driver was punctual, courteous, and highly professional, making the entire trip seamless from start to finish. I truly appreciated the timely service and stress-free travel, especially on the day of departure. Highly recommended for anyone looking for a reliable and efficient transfer service in the region.

    Response from Host, Aug 2025

    Thank you so much for your review. That's definitely our goal - to ensure we offer the best and comfortable shuttle service from Calgary to Banff and hassle-free free transfer from Banff to Calgary. Thank you again for using our services.

    Don’t use this site! Horrible experience.

    Nicole_E, Aug 2025
    The shuttle never came to the pick up area and when I called they lied about it all. We ended up having to get a cab for $350 and almost missed our flight. We will never use this site again.

    Response from Host, Aug 2025

    Hi Nicole, we apologize for your experience. However, our shuttle waited for an extra five minutes for you. Rest assured, we always show up and we always will. We apologize if there may be a lack of communication and we are always working hard to be better. As a sign of our apology, we did still offer you a full refund. Thank you for considering our services and hope that you can still give us a chance next time.

    Great experience

    Amy_B, Jul 2025
    The driver was very helpful and considerate. Apparently they are able to pick up at alternative locations which is good to know since we could have travelled a shorter distance for the bus.

    Response from Host, Aug 2025

    Thank you Amy for leaving us a positive feedback. Yes, we do complimentary pick-up and drop-off to any accommodations along Banff Avenue. Thank you for booking our services and hope to have you again next time.

    Viator help us enjoy our trip during in Banff

    Indawati_I, Jul 2025
    The driver exactly on schedule, so don’t be late, viator’s service is excellent and easy to contact any time, I was mistaken order my journey and they help me, now I still waiting my refund as their email said that it will taken 3-7 days. I travel with viator’s service on July 14, 2025. Hoping today they will do the refund as they promises. Thanks viator.

    Response from Host, Aug 2025

    We are so glad to know that you had a wonderful experience with booking our service through Viator. We wish you all the best.

    Simple and easy. They’re...

    Sa_B, Jul 2025
    Simple and easy. They’re flexible in picking me up from my hotel instead of the listed pick-up point, which was convenient for me to not lugging my stuffs around.

    Response from Host, Jul 2025

    Thank you so much for the five star review. Yes, we do accommodate pick-up and drop-offs at any accommodation along Banff Avenue. Just let us know ahead of time and we will do our best to work it out. Thanks again for using our services.

    Didn’t show up. Rebooked...

    Stefan_R, Jul 2025
    Didn’t show up. Rebooked on a later bus, which was not OK for our travel schedule. You should have rebooked us to an alternative bus company.

    Response from Host, Jul 2025

    Hi Stefan, we apologize if we missed you there but we always show up. Feel free to reach out to us before leaving a negative feedback. It definitely does not help our small local business. Please know that we would always do our best to make things right if things does not work out as planned. Please send us your booking reference number to booking@fairybus.com and we will look at what we can do. Thank you for considering our services. All the best.

    was on time. With other...

    Kim_P, Jul 2025
    was on time. With other riders so not a direct route to airport. Driver was pleasant and efficient. The drive was fine.

    Response from Host, Jul 2025

    Thank you Kim for leaving a positive review. We really appreciate it. We hope to see you again next time and maybe get lucky with a direct route depending on the destinations of other passengers. All the best.

    Travel convenience

    Claire_H, Jun 2025
    Timely pick up and arrival. Very experienced and personable drivers. Great value for price. Would use them again

    Response from Host, Jul 2025

    Thank you so much Claire for leaving us an amazing feedback. We will continue to stay as timely as possible and be the best and most affordable shuttle service for everyone.

    Airport Shuttle

    Sandra_I, Jun 2025
    Driver was nice and on time. Safe driving and arrived at airport as scheduled. I would use this service again.

    Response from Host, Jul 2025

    Thank you so much Sandra for leaving us a positive review. We look forward to having you again aboard our shuttles.

    Courteous driver. Reasonable price for service!

    Jennifer_D, Jun 2025
    Driver is friendly and professional. I waited in front of our hotel instead of the meeting place, something I must’ve misread, but he was nice about it even if he had to turn around. Also, the price for the service from our hotel to the airport is the most reasonable one compared to other companies I’ve looked into.

    Response from Host, Jun 2025

    Thank you so much Jennifer for leaving us a positive feedback. We really appreciate it. Hope you could recommend us to all your family and friends when they visit here. All the best!

    Poor service

    Robert_C, May 2025
    We did not make the return ride with the Fairy Bus and had to book with another company. The day before departure I received a call from your company saying that they had to change our departure time and that they “were sure this was not an inconvenience”. Well it was a major inconvenience so I booked with another company. Funny thing is that after I told your company that I had booked with someone else I received a phone call from your company 10 minutes later saying that seats were now available at the original time. What a coincidence! Anyway, very poor service.

    Response from Host, Jun 2025

    Good day Robert, we sincerely apologize for not meeting your expectations. Please know that we would always try to be better everyday. As a small local company, we will do our very best to ensure our travelers have a wonderful experience.

    Bad Experiance

    gurdeep_s, May 2025
    First , the driver was late , and we had to call him to inform him that we were waiting for him, He drove very rashly and he stoped for gass ,that he did not fill, lastly he was negotiating with some fellow pasengers to drop them dowm town for 30 dollars, that i beleave he took as they were with him aftet he droped us at the calgary airport. he also droped a passenger some where on the way to the airport. Didnt feel safe and had to remind him twice that he had to drop us at the vancouver airport first as he was planing to drop some passengers downtowm first. Please note. will never book this company.

    Response from Host, Jun 2025

    Hello, we only operate in Calgary and not Vancouver airport. Could you please send us a more detailed information of this trip with your booking reference number and we will definitely do an internal investigation. Please send it to info@fairybus.com. Thank you so much. If this review is intended for us, we sincerely apologize for not meeting your expectations.

    Excellent experience

    Godwin_A, Feb 2025
    Excellent service, excellent driver, excellent company. The driver picked us up first and at the next pickup, the couple were no where to be found but the driver waiting about 15 minutes for them.

    Response from Host, Feb 2025

    Thank you so much Godwin. We always strive to do our best to be on time and on schedule with our shared shuttle services while offering the cheapest alternative option between Calgary airport and Banff. Thank you for choosing our services. Your recommendations will mean a lot to our small local operation. All the best!
    From
    -8%

    $44.85

    per person
    Was $48.75

    up to 24 hours before the experience starts (local time)

    Book ahead!
    On average, this is booked 36 days in advance.

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