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What are people saying about Playa del Carmen

Danielle_M, Mar 2026
Chichen Itza private tour
We had a private tour with Josh. He was very knowledgeable and made us feel comfortable and welcome right off the bat. He was good with both of our kids and our 8 year old daughter loved him. Also our tour guide at Chichen Itza, Ebert was great as well. Swimming in the cenote was refreshing and the lunch afterwards, was the best of our entire trip to Mexico! Definitely recommend for your friends and family.
Joshua_S, Mar 2026
TLDR: cenote is shaded,...
TLDR: cenote is shaded, do not use sunscreen. The snack is not a full lunch. Bring a small amount of cash for tips and donations to the Mayan community. We were picked up directly from our hotel, which was an unexpected perk. We were driven to where the buggies are kept, which has a couple of bathrooms (highly recommend using as it’s the last running water toilet on the trip). They provided face/nose coverings and goggles as the road is very dusty. We then drove 2 person buggies down a paved trail that eventually turned to dirt. The buggy driving was a lot of fun, but there are serious potholes and rocks to watch for. The buggy we had was a Polaris rzr, so operation is straightforward, and it handled the potholes well. The Mayan village we went to is technically not a legal settlement, so there is electricity directly from the high power lines and no running water. There is a toilet available there where you pour water from a bucket to flush it. The empanada snack was delicious, but it’s not a lot of food. This was fine for us because it was only 9:30a and we had already had breakfast before leaving the hotel. We then had a chance to donate 100 pesos ($6us) to the Mayan village folks. There is private bathroom to change into swimsuits if needed at the lunch location. The cenote water is slightly cool, about 74F the guide said. There’s a dock style spot to dive from, and a small cave to go to on the other side where you can also dive from.
Imani_P, Mar 2026
I was nervous because of...
I was nervous because of the reviews but this was a really good experience! The reviews are right when they say they try to upsell you on a lot of things, but you can just politely decline and they leave you alone. I think you get a lot of value out of what you pay. My friend and I had a great time!
Hannah_J, Mar 2026
Sailing, Sunshine, and Snorkeling.
Wolf, Captain Martin, and the rest of the crew made for a wonderful day out in the ocean. We sailed out to the coral reef and snorkeled for about 40 minutes. The winds were super strong so this was the perfect about of time. After that we docked the boat in calm water where we could paddle board and lay out on a water mat. Overall, it was a perfect day.
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