Ultramar Ferry, Regular round ticket, Playa del Carmen-Cozumel

Playa del Carmen, Mexico

High interest

Booked 4 times today.

30 to 35 minutes (approx.)

Why travelers loved this

4.5

· Wendy_C ·

Nov 2025

Very clean & on time, easy to access and plenty of room for lots of passengers luggage and even pets food and drinks available for purchase , it was awesome

· Denise_R ·

Mar 2026

Viator makes everything easier and I love their app. It only took a few minutes to get our Ultramar tickets. Love the ease of having everything prebooked. The Ultramar team is wonderful, as always!

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Overview

What's Included

Restroom on board

Food and drinks
Government Fees

MX$24.37 per person

Meeting and Pickup

Meeting points

Select a meeting point

End point

This activity ends back at the meeting point.

Arranged start time

Confirm time with the local provider in advance of your experience.

01/13/2020 - 04/12/2027
Monday - Sunday : 8:00 AM - 9:00 PM

Ticket Redemption Points

Ultramar Ferry Playa del Carmen, C. 1 Bis Sur Manzana 7 Lote 17, Playacar, 77400 Playa del Carmen, Q.R., Mexico

UltraMar, Av. Rafael E Melgar 1, San Miguel Cozumel, Centro, 77600 Cozumel, QROO, Mexico

Ultramar, Av. José López Portillo Calle 49, Puerto Juarez, 77525 Cancún, Q.R., Mexico

UltraMar Playa Caracol, Blvd. Kukulcan Km 9.5, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico

UltraMar El Embarcadero, Blvd kukulkan km 4, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

UltraMar Playa Tortugas, Blvd. Kukulcan km 6.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation

Infants must sit on laps
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This tour/activity will have a maximum of 800 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.5

based on 315 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great service!

Denise_R, Mar 2026

Viator makes everything easier and I love their app. It only took a few minutes to get our Ultramar tickets. Love the ease of having everything prebooked. The Ultramar team is wonderful, as always!

Ultramar ferry to Cozumel

Jacob_O, Mar 2026

Great ferry. Friendly staff and reasonable price. Tallboys of Tecate makes for a delightful ride. Check the schedule in person at the ferry terminal before booking if time-sensitive

The GOOD with the BAD

Jim_K, Feb 2026

Upside....Ferry was clean, ride on time, prices reasonable. Downside....The walk through the mall was lengthy, too far. Redeeming my voucher at the Ultramar office very inconvenient. The

Great ride

Richard_H, Nov 2025

It was very nice. The live music was a nice touch and we enjoyed that quite a bit. Would use this fairy again in the future

Viator ticket stated it...

TERRY_M, Nov 2025

Viator ticket stated it was a 8am ferry ticket to Cozumel but the ferry doesn't travel until 9am on that day so I was going to miss my trip I was travelling to and had to book another ferry to get me there on time.

Ferry review

Wendy_C, Nov 2025

Very clean & on time, easy to access and plenty of room for lots of passengers luggage and even pets food and drinks available for purchase , it was awesome

Tori and Ryan’s ferry trip

Victoria_M, Oct 2025

Very nice ferry highly recommend it. If you get seasick you should put the anti. Nausea patch behind your ear. Other than that it was great

Best photographer in Istanbul

Tening_N, Sep 2025

Seth was amazing! We loved the experience and everything turned out perfect. If you’re looking for a photoshoot in Istanbul, Seth service is a perfect choice.

great 👍

Jill_Y, Mar 2025

Great ferry system. They let us exchange our Viator receipt into a ticket (which you have yo do) the day before.

beautiful boat ride

Brian_B, Feb 2025

Enjoyed the live entertainment. Lots of room to roam. Ran on time. It was a great trip to Cozumel, saw many cruise ships👏👏

Nice ride

Andy_W, Feb 2025

This was a nice ride on a nice boat. It was comfortable and there was an option to buy drinks and snacks if desired.

Annual trip

florence_p, Jan 2025

Great way to travel to the mainland and back. Relaxing for most. Airport on both sides. Diving better in Cozumel.

Jeep ride with Charley

Meg_F, Jan 2025

We were able to custom our tour to our liking. My wife and I are not very mobile. We asked our guide, Charley, if we could spend most of our time riding in the Jeep. He accommodated us very well

Viator caused issues

Gregory_G, Jan 2025

Booking through Viator, the QR code required to board the ferry did not come through in the confirmation email, or on the Viator App. I was required to wait in line at the ferry terminal along with those who had not purchased advance tickets to get a boarding pass. This 20 minute wait forced me and my partner to sprint to the boat to make our sailing. A terrible system that should be so easy to remedy. If you’re going to sell me a ferry ticket, make it available to use through the confirmation or in the app. This was frustrating, stressful and unnecessary.

A fuir, le billet était faux, nous n’avons pas pu embarquer !

Oanell_B, Apr 2025

L’horaire que nous avions choisi n’existait tout simplement pas, nous n’avons pas pu embarquer… la compagnie sur place n’a rien pu faire pour nous car c’était la responsabilité de Viator qui n’a malheureusement rien pu faire pour nous non plus.