Top Dominican Republic Airport & Hotel Transfers

Very great service. The company was responsive to my questions after booking and confirmed pick up and drop off location. Suggested times based on anticipated traffic and flight departure time. My driver arrived on time and got me to the airport on time. Definitely recommend booking through this company!

Great private transfer. Booked with this company for an round trip Santo Domingo airport (SDQ) to Punta Cana Resort. Felt very safe the entire time. Both drivers were excellent and the vans were very clean and AC was blowing great. Julio was very responsive to messaging and drivers were on time. Highly recommend.

Listen the service was top tier and the car was clean and nice also had WiFi on the ride to my airbnb. Love the communication before I even left Jamaica he told me what to look for when I get to the airport in Santo Domingo. The drive was smooth as well loved that he made me felt safe. When I got to my Airbnb I was having some issues getting in and he stayed to make sure we got in safely. Also brought the suitcase up over 15 flights of stairs . Love the fact that he is bilingual spoke good English because I know no Spanish. I loved his service so much I ended up using him to get to a few excursions he also took us in spoke to the people for us in their language absolutely loved that. If I’m to come back to the Dominican Republic I’ll definitely use his service again.

I would highly recommend booking with this family operated transport company. They go above and beyond! Coming in with our family of five, we were all able to ride together and fit all of our luggage into one vehicle. The concierge service was just as affordable and way more convenient than booking a taxi or Uber. They will be on our list when we come back to visit. I wouldn't use anytime else🫶

The company was exceptionally professional. They kept good contact with me and provided a photo of the driver before arrival. The driver was professional and gave exceptional service. The vehicle was clean and very luxurious. This is the absolute best transfer company to use on the island. Don't wait book today!

Same driver from airport to Dreams La Romana (45 min ride) and then return 7 days later. Driver at airport when we arrived but took a while to get van to pick up area. For return arrived 10 min before scheduled pick up time so no stress waiting for pick up. Van was clean and comfortable for 15 people and luggage

All in all good but some things can be off putting. Here’s all I went through and hope it helps if you do book! Booked the round trip mini van to hotels in Uvero Alto. Immediately received my confirmation through Viator. Make sure to save this for later. The day before my trip I used the iMessage number provided by the Viator listing to setup my pickup from the airport (the WhatsApp number for me said the number didn’t exist). The day of my trip, once I arrived at the Punta Cana airport I messaged again letting the company (Best Punta Cana Tours & Transfer) know I had landed (I used the airports free wifi to text them). They replied and said to meet by Refugio Cafeteria once I get my bags. After customs and baggage claim, I found the company. Now this is where it gets a little weird. They had a bunch of names listed but I didn’t see mine anywhere, however I showed the guy working my confirmation through Viator and then he said my driver would be there shortly. I waited for 10-15 minutes before he showed up. Once he did, they packed our bags and then took a picture of us (for confirmation purposes). Our driver spoke little to no English but this wasn’t a big problem communicating. The drive to my hotel (Excellence El Carmen) was about 40 minutes. The driving in Punta Cana can be hectic so if you get motion sickness, maybe take something to help before hand. Got to our hotel safe even though it was definitely an experience lol. The day before we had to leave, I received a text to setup a pickup time from our hotel in the morning and provided them our room number (needed to enter the resort). You are given a 10 minute grace period from that pickup time. The driver showed up on time the morning of but was holding up a sign with a completely different name. I just showed them my confirmation through Viator again and they said it was okay. The driver back to the airport was much calmer probably due to it being morning time and less traffic. Overall, I’d use it again especially now I know what to expect. I hope this helps ease the process!

Christopher did a great job getting us to our hotel. We got moved to a different flight and arrived about 3 hours early. Christopher dropped everything and came and got us within 30 minutes. We took the "free" shuttle from Riu for our trip back and regretted it. Waited around at every Riu hotel and eventually got dropped off at the wrong concourse. We will be traveling with Christopher BOTH ways next February when we return!