Top Barcelona Shore Excursions - page 3

Do this tour on your first full day in Barcelona. Daniel was our guide and he was fantastic. He was very attentive, knowable about Barcelona history and made sure everyone had a great time. This tour will take you through the key parts of Barcelona which will help you plan future exploring. We did this tour on our third day and regretted not having done it sooner. Don’t forget to wear sunscreen :-)

We walked off the ship and Willy was waiting there for us. He stayed in constant contact with us via text until we arrived. Highly encourage anyone needing transportation throughout their trip to book via the Viator app before your trip even starts. Gives you peace of mind knowing they’ve gotten you taken care of. Well worth the price!

This was our second time using this tour company when debarking from a cruise in Barcelona.  It's the ultimate convenience, and makes the most of the few hours you may have in the city before departing.  I was in contact with the driver/guide (Carlos) as we arrived in port, and he met us with a sign right outside the cruise luggage collection.  They have a set tour that hits all the Barcelona highlights, which is what we did on our first trip, and which is an excellent overview.  This time we had prebooked the Guell park (which as an aside definitely requires pre-booking -- you can't just show up on the day and hope to get in, as we learned on our first trip), so Carlos modified the tour itinerary to accommodate stopping at the park and other places we wanted to see this time around.  The van is large, pleasant, and secure -- we felt comfortable leaving all our luggage in it whenever we left it to tour (Carlos usually remained in the van).  Carlos himself was friendly, knowledgeable, professional, and spoke excellent English.  Our first guide was equally excellent.  If we're lucky enough to take another cruise that stops or ends at Barcelona, we will definitely book this company again.  Thank you!

We had the BEST time discovering parts of the city by Segway! I was so nervous about learning to drive one but our instructor was so patient and kind and so informative. After about 5 minutes I knew what I was doing! Learned the history of the whole area - such an amazing experience! Thank you so much!!

This was my husband’s and my favorite stop on our cruise. The tour was very comprehensive and our guide, Sergio, was knowledgeable, funny, and made sure we had a safe way back to our ship on time. I didn’t know much about Gaudi’s work coming into Barcelona and I left with a great appreciation for what he was able to accomplish. Barcelona is beautiful and vast, and I felt like we got to see a lot with what little time we had there. I was a little apprehensive about doing a tour outside of the cruise line, but this was very well organized and a better option than what my cruise offered here. Thank you Sergio!

Paid to be picked up at my hotel. However, in the middle of the night, I received a text message that I would have to walk a short distance to the pick up point. being in Barcelona less than a day, It was difficult to find the pick up point. We were right by an Apple store a department store, but instead they chose a hotel with no recognition.

The tour we booked with Viator was for a private tour that included La Sagrada Familia and Guell Park in Barcelona. I booked it on September 19, 2024 for a visit on July 12, 2025. About two weeks before the trip, I called to confirm that everything was in place. We had a trip for 12 people planned. The girl I spoke with said it had been booked incorrectly. It was not a private tour, but she would change it. Unfortunately, at this later date, it was very difficult to get tickets for La Sagrado Familia. This was unknown to us until I received an email stating that the time we were supposed to go was unavailable, and there were just a few tickets left for a visit to Sagrada Familia. Apparently the girl who rebooked it had no idea what was going on with these private tickets. In addition, we were supposed to have visited Parque Guell and there were no tickets available for that. I called again two days later because I had gotten no response back when I realized that that we were not going to be able to see the things that we had planned to see. The girl, I spoke to that time, took my name and a phone number and gave me an exact time that somebody in an higher office would be calling me back. I was told three different times that people would call me back from Viator. I never received a single phone call. The way that I was able to sort this out was by working directly with the tour operator in Barcelona. He was wonderful and had contacted me by email so we were able to speak and re-plan this tour, but Viator never knew that they redid the tour. We never got any tickets for Parque Guell We also had to change the times of the tour, which was difficult with 12 people coming in from all all around the country. So I would like to give recognition to Ramiro Cabellero, who runs the local tour company. But I would give Viator a 0 on their customer service. We paid for things we never got for 12 people but worse than that was being told they were helping me and not once did anyone call me back. We have used Viator in the past, but certainly do not plan to do that again. I also think money should have been refunded for tickets we never received.