1. When making a reservation or submitting your information, please provide your telephone number and full names, hotel address, your preferred pickup time. This will allow us to contact you in advance. 2. if you preferred to be picked up from other. designated location, such as an airport or train station, please keep your phone turned on and readily accessible. 3. Our driver will use the contact information you provided to call you before your scheduled pickup time. They will confirm the meeting point.