Buggy or ATV Tour at Macao Beach and the cave in Punta Cana

Badge of Excellence

Punta Cana, Dominican Republic

Popular pick

Booked 5+ times last week!

3 to 4 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

Why travelers loved this

4.5

· April_F ·

Oct 2025

The ATVs was a great treat and birthday experience. The cave was nice, the shopping and the tasting was very informative. It rained very hard and the tour went on.. BEST outdoor experience ever and I’m a country girl at heart but still girly girl but made my 50th Birthday the best highlight of my day! I highly recommend.

· Michelle_L ·

Feb 2026

We loved loved everything about this excursion! Staff was nice and knowledgeable and made it fun. Pictures that were taken was top tier for a reasonable price. I would definitely do this again when visiting the DR again.

Overview

What's Included

⭐️ Round-trip transportation from your hotel or designated meeting point
⭐️ flexibility in case of mistakes
⭐ Professional local guides (multilingual, friendly, and highly trained)
⭐ Authentic Dominican tasting experience: mamajuana, organic coffee, and handcrafted chocolate
⭐ Visit to the stunning Macao Beach with free time to swim, relax, or explore
⭐ Guided off-road adventure through scenic countryside, local villages, and natural landscapes
⭐ Complete Cultural and Scenic Experience
⭐ Safety Instructions Before Starting the Tour

towels, sunscreen, glasses, bandanas, etc
Gratuities/ Tips

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Hotel Pick-Up Times by Area Available Daily | Three Departure Slots: BÁVARO & PUNTA CANA (Closer Hotels): Pick-up begins earlier, starting at 7:00 AM / 10:00 AM / 1:00 PM depending on your selected time slot. MACAO & UVERO ALTO (Farther Hotels): Pick-up begins later, up to 8:10 AM / 11:10 AM / 2:10 PM depending on your selected time slot. Important Notes: - Pick-up begins 1.5 hours before your scheduled tour time. - Please be ready at your hotel’s designated pick-up point (lobby, gate, or meeting area) 5 minutes before your assigned pick-up time, the drivers are only allowed to wait for 5 minutes. - Confirm the exact location with your hotel reception in advance. For assistance, contact our local transportation team Additional Pick-Up Guidelines Staying at an Airbnb or a location without direct transportation access? You’ll need to arrive at the designated meeting point: KFC across from Coco Bongo Punta Cana. Need to change your pick-up location or time? Please contact us via WhatsApp at at least 24 hours in advance. We’re here to help ensure your experience is smooth and unforgettable!

Itinerary

Playa Macao

40 minutes • Admission Ticket Free

Macao

1 hour • Admission Ticket Free

Macao

25 minutes • Admission Ticket Free

Playa Macao

30 minutes • Admission Ticket Included

Playa Macao

30 minutes • Admission Ticket Free

Domitai Park

30 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Not recommended for pregnant travelers

No heart problems or other serious medical conditions
Travelers should have a moderate physical fitness level
This tour/activity will have a maximum of 100 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

Taina_M

We had such an amazing time on our buggy tour! Communication was great from start to finish — everything was well organized and easy to follow. The team was super friendly, made us feel comfortable, and kept the vibes fun the entire trip. The ride itself was so much fun and full of great views. I went with my partner, and we both had an unforgettable experience. Definitely a 10/10 — highly recommend this tour to anyone visiting!

Reviews

4.5

based on 314 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Dont look no further

heather_b, Feb 2026

Staff amazing, stops are good . Second stop alot of people trying to get you to shop with them. The route was amazing and dirty💜😂

Response from Host, Feb 2026

Thank you so much for your awesome review, Heather! 💜😂 We’re thrilled to hear you enjoyed the route and got nice and dirty — that’s the true ATV adventure experience at Macao Beach in Punta Cana! 🚙🌴 It means a lot that you found our staff amazing and enjoyed the stops along the way. Regarding the shopping stop, we understand it can feel a bit busy at times. We always want our guests to feel comfortable, and purchasing is completely optional. We appreciate your honest feedback. Thank you again for choosing us — and for telling others not to look any further! We’d love to welcome you back for another muddy adventure soon. ✨

Loved it!

Michelle_L, Feb 2026

Response from Host, Feb 2026

Thank you so much, Michelle! 🌴✨ We truly appreciate you taking the time to share your experience with our Buggy or ATV Tour at Macao Beach and the cave in Punta Cana. It makes us incredibly happy to hear that you loved everything about the excursion! Our team works hard to create a fun, safe, and memorable adventure, so knowing that our staff made it enjoyable for you means a lot to us. And we’re glad you loved the photos too — we always try to capture those unforgettable moments at a great value 📸🔥 We can’t wait to welcome you back to Punta Cana for another adventure in the beautiful Dominican Republic 🇩🇴 Next time, we’ll make it even more epic! 🚀 See you again soon!

Garbage

Marie_C, Feb 2026

We spent 2 hours sitting outside waiting with our kids for absolutely nothing. No one even showed up. Kids are devastated. Dont waste your money or time. This is garbage.

Every excursion in DR...

Christen_M, Dec 2025

Every excursion in DR takes a long time to get going. I appreciate the effort every company puts in to getting all these people together so we can see and do some fun stuff. We went to a souvenir shop, which is how pretty much every excursion starts. This was my least favorite excursion on my vacation. My number 1, no one tried to sell us anything the entire time. Gotta hand it to the DR people, they can hustle like a mofo. We did not get to spend much time at each location and people try to sell so hard its uncomfortable. I saw other buggy going by and the people had helmets on for safety. It was a bit disorganized and rushed. Also this excursion had THE LONGEST wait time for us to get started. Like 3 hours.

Response from Host, Jan 2026

Thank you so much for sharing your thoughtful review! 😊 You’re absolutely right — excursions in the Dominican Republic often take some time to get everyone together, and we truly appreciate your understanding and patience throughout the process. Coordinating transportation and groups from different locations can be challenging, and we’re grateful you recognized the effort involved. We’re happy to hear you enjoyed the experience overall and had the chance to see, do, and enjoy some fun activities along the way. Your feedback means a lot to us and helps other travelers know what to expect. Thank you for choosing us, and we hope to welcome you back again for another adventure in Punta Cana! 🌴🏍️✨

Clothing pefered

Janet_S, Dec 2025

Prepare to get dirty please tell them to wear black clothing and tenny shoe is a must and also please be aware of belongings will get dirty also please don’t wear expensive jewelry

Response from Host, Dec 2025

Thank you for your feedback! 🙏 Yes, this is an off-road adventure, and getting dirty is part of the fun. We always recommend wearing dark or black clothing, tennis shoes or closed shoes, and bringing only essentials. Please note that belongings can get dirty, and we strongly advise not wearing expensive jewelry during the tour. This information is shared in advance so guests can be fully prepared and enjoy the experience to the fullest. We appreciate your comment, as it helps future travelers come ready for an amazing adventure! 🌴🚙

Good tour

Tia_D, Dec 2025

Was a good experience overall. The tour guides were great and very informative. Would def recommend as it’s good for culture.

Response from Host, Dec 2025

Thank you so much for your review! 🙏 We’re very happy to hear that you had a good experience and that our tour guides made the adventure informative and enjoyable. Sharing local culture is an important part of our Buggy or ATV Tour at Macao Beach and the Cave, so it means a lot to know you appreciated that. Thank you for the recommendation, and we hope to welcome you back soon for another adventure in Punta Cana—whether it’s Saona Island, a Party Boat, or Jet Ski experience 🌴🚤

The Best excursion ever

Katrina_S, Nov 2025

Very enjoyable, on time pickup. The experience was the BEST I HAVE HAD!!! Tour guide was AWESOME and very Helpful

Response from Host, Nov 2025

Thank you so much, Katrina, for your amazing review! ⭐️ We’re truly happy to hear that you had the best excursion ever and that everything from the on-time pickup to the overall experience exceeded your expectations. Our team always aims to provide unforgettable adventures, and knowing that our tour guide was awesome and helpful means a lot to us. We look forward to welcoming you back for another incredible adventure in Punta Cana! 🌴🚙💨 – Tropical Thrills Tours Team

Stole my money/overcharged me

Jaynelle_H, Nov 2025

The experience itself was great! However, when we stopped to our first stop to learn about cocoa and coffee, I was overcharged. I purchased souvenirs and the price came to $90 US dollars and that's what we agreed on. He tried to get me to purchase more items but I respectfully declined. I didn't want to use all my cash so I used my debit card. When I checked my bank account the following day, I saw I was charged $121 US dollars. I contacted the number I had on hand the same day to advise. He said he will see what he can do. I followed up today and no response. They are thieves and criminals. They over price their stuff. The cocoa I bought was $20 and I saw it for $10 the next day at spot when I went on a tour. Same thing for the vanilla extract $20 and I got it for $10. He was trying to sell me a hair mask for $40 US dollars which I declined. Got the same hair mask for $12 us dollars. I am very disappointed.

Response from Host, Nov 2025

Hola! Thank you for sharing your experience. We’re glad to hear you enjoyed the tour itself, and we’re truly sorry for the inconvenience you faced at the souvenir shop. We want to clarify that the cocoa/coffee shop you visited is an independent vendor, not owned or operated by our company. They process their own payments and set their own prices. However, we take your concern very seriously, as we never want any guest to feel overcharged or mistreated during a tour we provide. The card charge you mentioned (agreeing to $90 and seeing $121) is something we can look into with the vendor and their payment processor. Please send us a screenshot of the transaction so we can follow up directly on your behalf. Price differences between tourist shops and regular stores can vary widely in the Dominican Republic, but a payment error should never happen — and we apologize that this affected your experience. Please know we are not thieves, scammers, or criminals, and we work hard to provide safe, honest, and enjoyable experiences for all our guests. Thousands of travelers have had excellent tours with us, and we’re committed to resolving any issues that arise. You can contact us at: 📩 [Tenaiem@TropicalThrillsTours.com] 📱 WhatsApp: [849-341-3105] Thank you again for bringing this to our attention — we are here to help make it right. — Tropical Thrills Tours

Amazing, but be warned of what to expect!

Whitley_W, Nov 2025

I truly enjoyed my experience, everything was amazing!! I didn’t feel like we were rushed at all, as others stated in the reviews. The only thing I dislike is the HUSTLE. Someone is constantly in your face trying to sell you something. I had to get a little mean just to get them to STOP. But this has nothing to do with the actual ATV experience and the company. The staff was amazing and the picture guy was ON POINT. We got amazing photos at a reasonable price. Overall very happy with my experience and would recommend. Definitely bring cash also, no Apple Pay, no credit cards, no debit cards. Bring cash only -unless you want to be overcharged.

Response from Host, Nov 2025

Hi there! 🌴 Thank you so much for sharing your detailed feedback — we’re thrilled to hear that you had an amazing experience and loved the photos and our staff’s service! 📸✨ We completely understand your comment about the local vendors. While they’re not part of our company, they are independent locals who operate around some of the stops. We always remind our guests that purchases are completely optional, and we’re continuously working with our partners to ensure guests can enjoy their experience comfortably. We truly appreciate your helpful advice about bringing cash — that’s a great tip for future travelers. 💵 Thank you again for recommending us and for recognizing our team’s effort. We hope to welcome you back soon for another fun and authentic adventure in Punta Cana! 🚗☀️ Warm regards, The Tropical Thrills Tours Team 💚

We had such an amazing...

Taina_M, Nov 2025

Response from Host, Nov 2025

Wow, thank you so much for this amazing review! 🌴 We’re thrilled to hear that you and your partner had such a fun and unforgettable experience on our buggy adventure. 💚 Our team always aims to provide clear communication, smooth organization, and great energy from start to finish — so it’s wonderful to know that stood out to you! We truly appreciate your 10/10 recommendation and can’t wait to welcome you back for another exciting ride through Punta Cana’s beautiful landscapes. 🚗☀️ Warm regards, The Tropical Thrills Tours Team ✨

Only book atv.

Aaliyah_N, Nov 2025

The atv was probably the only decent thing in my opinion. We didn't go over 25 mph. The leader who was the driver kept stopping to make sure ppl was catching up. It was running out of gas. We didn't get to go through much mud. It was kinda boring im not going to lie. But to each their own. We first got on the atv to drive like 3 mins to the lil chocolate and coffee store. Tasted pretty okay. Then got on atv to ride to cenote. I kid you not We stayed there for 5-7 mins no lie. Can't get in water if you cant swim for real bring ur own floaties or vest, and bandana to cover you whils riding. After cenote we had to park somewhere and walk to beach, which was a decent view. But I wouldn't book that excursion again. I'll only go for just atv. Thats it

Response from Host, Nov 2025

Hi Aaliyah, 🌴 Thank you for taking the time to share your honest feedback. We’re glad to hear that you enjoyed the ATV portion of the tour and appreciated the beautiful beach view. We’re sorry to learn that the rest of the experience didn’t meet your expectations. Our routes are designed to balance safety and fun while ensuring all riders — including beginners — can keep up comfortably. Your comments about the pace, stops, and duration at the cave are very valuable, and we’ll review them carefully with our operations team to improve the flow for future guests. We truly appreciate your constructive feedback — it helps us make the experience better every day. We’d love to welcome you back for one of our dedicated ATV or Jet Ski tours, which offer a faster-paced and more adventurous ride! 🚀 Warm regards, The Tropical Thrills Tours Team 💚

Unsafe site

Jorge_L, Nov 2025

The activity was not bad. The terrible thing was that, after having ordered the backpack with a mobile phone, stored in the presence of a member of the team, who told us that the place was safe, not to worry, because if we took it it would end up muddy with mud. Oh surprise, when I returned from the activity, when I checked the backpack, the phone was no longer there. They stole it. We immediately contacted by WhatsApp to the number of the operator who contacted us and they said not to worry, that there were cameras and that they would find the person in charge, that there would be layoffs and finally nothing happened. They kept the phone, documents and credit cards, which were in the phone case. We will never go back to that place

Response from Host, Nov 2025

Dear Guest, We’re truly sorry to hear about what happened and completely understand how upsetting this situation must have been for you. 🙏 Please know that the safety and trust of our guests are extremely important to us. We immediately reviewed this case with our on-site team and management when it was reported. We also verified footage from the cameras at the facility, but unfortunately, we were unable to confirm what occurred after the activity. We want to emphasize that our staff never intends for such incidents to happen, and we have reinforced additional security measures since then — including supervised storage areas and guest lockers — to help prevent any future issues. We sincerely apologize that this experience overshadowed your day, and we truly regret that your visit did not reflect the high standards we aim to maintain. Kind regards, The Tropical Thrills Tours Management Team 💚

Not as expected

Jessica_D, Oct 2025

Too much time spent at vendors and not enough time on the buggies. We didn’t go through an adventure park and the cenote was not easily accessible and very dark. Hardly anyone from our group got in. Driver, Melkey was great and the hosts at the biggie excursion were great.

Response from Host, Nov 2025

Hi Jessica, 🌴 Thank you for sharing your feedback with us. We’re glad to hear that you appreciated Melky’s service — he’s one of our most dedicated drivers and will be happy to know you mentioned him! 🙌 We’re sorry the overall experience didn’t fully meet your expectations. The vendor and cultural stops are included to showcase local Dominican traditions, but we understand that some guests prefer more time driving. We’re currently working on optimizing our route to improve that balance. As for the cave (cenote), it’s a natural site and lighting can vary depending on weather and time of day, but we’ll make sure our guides better assist guests who wish to explore it safely. We truly appreciate your comments — they help us continue improving our tours and guest experience. We hope to welcome you again on a future adventure that better matches what you’re looking for, maybe on one of our ATV, Jet Ski, or Party Boat experiences! 🚤☀️ Warm regards, The Tropical Thrills Tours Team

Vintage birthday in Punta Cana

April_F, Oct 2025

Response from Host, Nov 2025

Wow! 🌴💫 We’re so happy to hear that you chose to celebrate your 50th birthday with us — and that it turned out to be the highlight of your day! 🎉 Rain or shine, our goal is always to make every moment memorable, and it’s wonderful to know you enjoyed the ATVs, the cave, and the tasting experience. Thank you so much for recommending us — it truly means a lot to our team. We’d be honored to welcome you back for another adventure whenever you return to Punta Cana! ☀️🚗 Warm birthday wishes, The Tropical Thrills Tours Team 💚

It was pretty fun...

kristy_k, Oct 2025

It was pretty fun although we got caught in some rain lightening and thunder but overall very awesome

Response from Host, Nov 2025

Hi Kristy! 🌴 Thank you for sharing your experience — we’re so glad to hear you still had fun despite the tropical rain! 🌦️ Sometimes the Caribbean weather adds a bit of extra adventure 😄. We truly appreciate your kind words and hope to see you again soon for another awesome day in Punta Cana! — The Tropical Thrills Tours Team 🚗✨

ATV to7r

Bobbie_B, Oct 2025

This excursion was a lot of fun. I did sign up for ATVs not side by sides. But they ended up giving me a side-by-side. I guess in the fine print it says it'll be either one. Which I did not see so that's my bad. Make sure to bring a bandana with you because they say one is included with your trip and it's not you have to purchase one. And make sure to bring sunscreen it gets very hot. The guides were very nice for this trip. The locals definitely do come up to you and try to make you purchase things from their shops pretty aggressively

Response from Host, Nov 2025

Hi there! 🌴 Thank you so much for taking the time to share your experience with us. We’re really happy to hear that you had a lot of fun on your adventure and that our guides made the trip enjoyable. We truly appreciate your feedback about the ATV and the bandana — we’ll make sure to clarify that detail better in our description so future travelers know exactly what to expect. As for the local vendors, they are part of the Dominican culture and community, but we always remind our guests that purchases are completely optional. We hope to welcome you back soon for another adventure — maybe this time on a full ATV-only tour or one of our Party Boat or Jet Ski experiences in Punta Cana! 🚤☀️ Warm regards, The Tropical Thrills Tours Team

Buggy review.

Vickie_C, Oct 2025

I enjoyed most of the activity. I think too much time was spent with the vendors begging that you purchase their items. I think the first stop /coffee tasting should be skipped.

Response from Host, Oct 2025

Dear Vickie, Thank you so much for taking the time to share your feedback with us. We’re very happy to know that you enjoyed most parts of your buggy adventure — it means a lot to our team! We truly appreciate your honest input about the vendor stops and the coffee tasting experience. Your comment helps us identify areas where we can improve timing and flow, ensuring guests spend more time enjoying the ride and the beautiful scenery of Macao. Our goal is always to provide a balanced experience that showcases local culture while keeping the focus on fun and adventure. We’ll make sure your suggestion is shared with our operations team for review. We hope to have the pleasure of welcoming you again soon for an even better experience! Warm regards, The Tropical Thrills Punta Cana Team

Save Your Money — Not Worth the Hype

Shamiyon_J, Oct 2025

We booked this excursion with high expectations after reading the positive reviews, but unfortunately, our experience was completely different. 🚐 Transportation Nightmare Our driver arrived early at 1:35 p.m., which seemed like a great start — but that was where the positives ended. The driver was rude, gave no information about the trip, and parked at the wrong resort for more than 30 minutes. Meanwhile, the van filled with exhaust fumes, and to make things worse, we discovered we were locked inside. My husband had to climb over the front seat to open the door so we could get out for fresh air. When the driver saw us outside, he got upset — only to realize later that he was at the wrong property all along. 🏞️ Misleading Activity Description The orientation was actually very informative, giving great detail about what to expect. Unfortunately, what followed didn’t match the description. Each stop felt like a sales pitch, where vendors pressured us to buy overpriced souvenirs and mamajuana — I was quoted $72 USD for six magnets that weren’t even good quality. The listing on Viator mentioned “knee-deep water” in the cave, but it was at least 25 feet deep, and again, we were met with more aggressive selling. ☕ Tasting Experience We were excited to try the coffee, chocolate, and mamajuana tastings, but even this was disappointing. The samples were served hot in the open sun, making it uncomfortable, and the mamajuana tasted watered down and not authentic — it lacked the rich, bold flavor you expect from true Dominican mamajuana. 🏖️ Macao Beach Disappointment The final stop at Macao Beach was the worst part. The beach area was covered in horse manure, making it difficult to walk around. Then came a heavy downpour, and there was hardly any shelter to stay dry. To top it off, our buggy ran out of gas on the way back, and we had to wait for a replacement before we could return. ❌ Overall Impression This tour was poorly managed, misrepresented online, and not worth the price. The orientation team did their best, but everything else fell short — from transportation to safety to the authenticity of the experience. Save your money and book with another company. ⸻ Would you like me to create the shorter 750-character version next (for the “preview text” on Viator and TripAdvisor listings)? It’s the one that shows before readers click “Read More.”

Response from Host, Oct 2025

Dear traveler, We truly appreciate you taking the time to share your detailed feedback. We’re very sorry to hear that your experience did not meet your expectations — this is definitely not the standard we aim to deliver. Our goal is always to provide every guest with safe, exciting, and authentic adventures that represent the best of Punta Cana. We sincerely apologize for the inconvenience you faced during transportation; this is not typical of our operations, and we have already addressed the situation with the driver to ensure it doesn’t happen again. Regarding the stops and local vendors, we understand how this may have felt uncomfortable. These are local community partners who share their products and crafts, but we are taking additional steps to ensure guests never feel pressured to purchase anything during their visit. As for the tasting experience and beach conditions, weather and local terrain can sometimes affect the environment, but we agree that comfort and quality should never be compromised. We’ve reviewed your comments carefully and will make the necessary improvements to enhance the overall guest experience. We genuinely value your feedback — it helps us grow and serve future guests better. If you’d like, please reach out to us directly at +1 (829) 552-5234 (WhatsApp) so we can personally follow up on your experience and make it right. Warm regards, The Tropical Thrills Punta Cana Team

CeCe&DD around the world tour

Soyina_B, Oct 2025

This was my first time on a ATV, and I had a great time. And the staff was remarkable. This is a must do for everyone

Response from Host, Oct 2025

Thank you so much for sharing your experience! 🌴 We’re thrilled to know you had a great time on your first ATV ride and that our team made it memorable. Your recommendation means a lot — we hope to welcome you again for more adventures in Punta Cana!

We a family of 3 enjoyed...

James_B, Sep 2025

We a family of 3 enjoyed our time and had alot of fun. We had no issues and had enough time at each places.

Response from Host, Oct 2025

Thank you so much for your kind words! 🌴 We’re so happy to hear that you and your family had a fun and smooth experience on our ATV & Buggy Adventure. It’s great to know you enjoyed every stop — we hope to see you all again soon for another adventure in Punta Cana!

Additional costs

Nevajo_L, Aug 2025

If you're staying at the Barcelo Bavaro then the pickup location for this tour is at the main gate which is about 1 mile from the rooms. It is $10 taxi ride from the hotel lobby to the main gate. Barcelo staff are not allowed to take guests to the main gate.

Response from Host, Sep 2025

Thank you for sharing this helpful detail for future guests. 🙏 For travelers staying at Barceló Bávaro, the pickup point for our Buggy/ATV Tour at Macao Beach and the Cave is indeed the main gate. This is a hotel policy, and unfortunately hotel staff are not allowed to transport guests from the rooms/lobby to the gate. Some guests choose to take a taxi from the lobby to the main gate; we understand this is typically around US$10 and is not charged by Tropical Thrills. To make it easy, please contact us before your tour and we’ll help coordinate the smoothest option for meeting at the gate and timing your arrival. We’re always happy to assist with clear directions and timing so you don’t incur surprises. If you have any questions or need to make changes, feel free to contact our Transportation Department directly at +1 (849) 392-7093. — Tropical Thrills DR

Great Experience

Kersy_F, Aug 2025

We had a reservation and waited like 2 hours to get on a buggy. But they had good music while we waited. The experience was fun. Staff guided us and made sure we stood together as a group.

Response from Host, Sep 2025

Thank you so much for sharing your experience! 🌴✨ We’re happy to hear that you enjoyed the Buggy/ATV Tour at Macao Beach and the Cave and that our team helped guide and keep everyone together to ensure a safe and fun adventure. 🏝️🚙💨 We truly appreciate your patience regarding the wait time and are always working on improving the check-in and boarding process so our guests can start their adventure faster. Your feedback helps us continue to make the experience even better.

The Experience was decent...

Kimberly_J, Aug 2025

The Experience was decent but started off disappointing. Our driver didn't pick us up until an hour later. Once the excursion was over, the staff acted like they didn't want to take us back to our resort. Overall it was decent but nothing to write home about.

Response from Host, Sep 2025

Thank you for sharing your feedback with us. 🙏 We’re truly sorry to hear about the delay in your pickup and the issues with the return transportation. This is not the level of service we aim to provide, and we completely understand how this could affect your overall experience. Please rest assured that we’re reviewing this situation internally with our transportation team to make sure this doesn’t happen again. Your feedback helps us improve and provide the best possible service for our guests. We’re glad to hear that, despite the rocky start, you still enjoyed the Buggy/ATV Tour at Macao Beach and the Cave 🏝️🚙💨 and we’d love the chance to welcome you back for an even better experience next time.

Not the best

Madison_L, Aug 2025

I’m not sure if it was because we were black or tourists but the hosts paid little to no attention to us. The energy was very low when doing presentations. My sister lost control of one of the buggies due to the wheel not being aligned and instead of making sure we were okay, the person that guided us laughed and made jokes about it. Also keep in mind, that was the first time he smiled and spoke to us the whole time. The activities themselves were okay but I would recommend trying to go with another company

Response from Host, Sep 2025

Thank you very much for sharing your experience with us, and we are truly sorry to read about your concerns. At Tropical Thrills DR, we take all feedback very seriously, especially when it involves how our guests are treated and their safety during the tour. We want to assure you that we do not tolerate any form of discrimination — ever. Every guest, regardless of race, nationality, or background, is equally important to us. We sincerely apologize if you felt ignored or uncomfortable at any point. That is not the experience we want to deliver. Regarding your sister’s situation with the buggy, we are relieved to know she’s okay, but we completely understand how worrying that must have been. Please know that we are reviewing this incident carefully with our team to make sure better communication and safety measures are reinforced immediately.

Not worth the trip!

Darryl_J, Aug 2025

Too long walk to the beach. Too many people bothering me trying to sell something at every stop. Bus driver was on the phone the whole trip coming and going. 2 stars at best!

Response from Host, Aug 2025

Thank you for sharing your experience, Darryl. We’re truly sorry to hear that parts of the tour didn’t meet your expectations. Your feedback about the walk to the beach, vendor interactions, and the driver’s phone use is taken seriously—we’re reviewing these points with our team to ensure a safer and more comfortable experience for all guests. We appreciate your honesty and hope we’ll have the chance to offer you a much-improved visit in the future

Dune buggies

Shana_T, Aug 2025

We did this activity with a group of our children and they thoroughly enjoyed. We had a great time overall.

Response from Host, Aug 2025

Thank you so much, Shana, for sharing your experience! We're thrilled to hear that your group—and especially the kids—had such a great time. Creating unforgettable memories for families is exactly what we aim for, and it means the world to know we delivered. We hope to welcome you all back for another adventure soon!

Atv Tour

OHMar, Aug 2025

The tour was amazing myself in my family had so much fun. The routes we were taking on, the cave and the cigar Farm was an experience that one will never forget.

Response from Host, Aug 2025

¡Gracias por compartir tan linda reseña! 🌟 Nos alegra muchísimo saber que tú y tu familia disfrutaron de la aventura. Recorrer rutas emocionantes, explorar la cueva y visitar la finca de cigarros son momentos que realmente dejan huella. ¡Nos encanta ser parte de recuerdos inolvidables como este! Esperamos verlos pronto para otra experiencia épica en Punta Cana 🚀🌴

There was a little bit of...

Kiana_C, Aug 2025

There was a little bit of confusion at the beginning in regards to pickup. We stayed at Barcelo bavaro palace and had to take a taxi to the front gate but the driver waited for us which was nice. Once we got to the excursion spot we waited for probably an hour or more until we actually started. Other than that, we had a blast! Got to drive the buggies for a good amount of time. The beach was nice, the cave felt kind of rushed but we mostly booked for the buggies anyways! Overall I think it was a good experience! You will get muddy but that was all a part of the fun. The pictures they took were amazing and definitely recommend purchasing them:)

Response from Host, Aug 2025

Thank you so much for your thoughtful review! 🙌 We’re glad to hear that despite the initial confusion with pickup and the wait time, you still had a blast on the tour. It’s great to know the buggy ride delivered the fun and adventure you were looking for—and yes, getting muddy is part of the thrill! 🛻💨 We appreciate your feedback about the cave stop and the coordination at the beginning. We're working to improve timing and clarity, especially for guests staying at resorts like Barcelo Bávaro Palace. And thank you for the shoutout on the photos—our team loves capturing those unforgettable moments! 📸🌴 Hope to welcome you back soon for an even smoother and equally exciting experience in Punta Cana!

Don’t miss out

Yogesh_M, Aug 2025

It was great fun. The pickup was on time and the staff were very friendly throughout the experience.

Response from Host, Aug 2025

Thank you so much for your amazing review! 🇩🇴✨ We're thrilled to hear that your first ATV experience was a blast and that Antonio made it even more special—he’ll be happy to know he left such a great impression! We love being part of unforgettable moments like this, and we can’t wait to welcome you back for round two. ¡Hasta la próxima aventura en Punta Cana! 🙌💥 —

Horrible

Andrea_H, Jul 2025

It was miserable. One of the woman working to help get people to the buggies was dismissive and rude. The destinations were just stops the allow people to try and sell you stuff... let's just say you couldn't pay me to go again!

Response from Host, Jul 2025

Hi, Thank you for your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. We take all comments seriously, especially when it comes to the behavior of our staff and the overall experience. This is not the kind of service we aim to provide, and we will investigate the situation with our team to ensure it doesn’t happen again. Regarding the stops, our intention is to offer a mix of cultural and natural highlights, including the local cave, Macao Beach, and traditional product tastings. However, we understand that this may not be for everyone, and we’ll use your input to improve how we explain these experiences to our guests in advance. We appreciate you taking the time to share your thoughts and wish you better experiences in your future travels. Best regards, Tropical Thrills Team