Versailles: Full Day Tour & Shuttle from Paris
Paris, France
- 6 to 8 hours (approx.)
- Offered in: English
Explore our promoted experiences
Overview
Simplify your visit to Versailles from Paris with this tour package. Avoid navigating unfamiliar public transportation with a shuttle service, bypass crowds outside with skip-the-line entry to the palace's interiors, and learn more than you could touring the complex solo with an audio guide. Set the pace as you explore the State Apartments, the Hall of Mirrors, and the opulent gardens, before returning to the city.
- Enjoy convenient pickup and drop-off from Paris
- Relax with a package that covers entry and transportation
- Easy to find meeting points are near city landmarks
- Well-suited for travelers who prefer self-guided exploration
What's Included
- Access to the Palace (Hall of Mirrors, Grand Apartment of the King, Gallery of Battles)
- Tickets for the musical gardens or fountain show included (April-October)
- Transport by air-conditioned coach from 3 departure points in Central Paris
- The temporary exhibitions in the Palace
- The Estate of Trianon (The Grand Trianon, the Petit Trianon, the Queen's Hamlet, their gardens)
- Multilingual tour escort/host for the departures
- The Gallery of Coaches (every weekend)
- The Royal Tennis Court
- The Gardens & The Park
- Food and drinks
- Gratuities
- Hotel pickup and drop-off
- Headphones
Meeting and Pickup
Meeting points
Select a meeting point
Type to search
End point
This activity ends back at the meeting point.Itinerary
1
Palace of Versailles
3 hours • Admission Ticket Included
2
Jardins du Chateau de Versailles
2 hours • Admission Ticket Included
3
La Galerie des Glaces
15 minutes • Admission Ticket Included
4
The Royal Chapel
10 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Near public transportation
- Most travelers can participate
- Musicals shows of the gardens of Versailles are available from April to October
- Fountains Shows of the gardens of Versailles are available from April to October
- It is strongly advised not to wear high-heeled shoes (parquet flooring in the rooms and cobblestones in the courtyard)
- Children must be accompanied by an adult
- Daily except Mondays, New year, christmas day and 14th of July
- Timed Tickets to entry to the palace.
- If you arrive at a stop other than the one you chose when booking, we cannot guarantee you a seat on the bus at one of our other stops.
- Coach is accessible by people in wheelchair , as long as they are able to board a motorcoach by themselves and the wheelchair can be foldable.
- Easy to find us! our staff will be wearing a red jacket with Magic Ways written on it.
- This tour/activity will have a maximum of 50 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
lolalola7772019
Well organized by Magic Ways, a service team excellent and really a nice guide.
If you want to go to Versailles from Paris, I would definitely recommend this tour.
Reviews
3.4
based on 361 reviews
Sort by: Most insightful
hibakayal, Jul 2026
There was a delay in pickup. There was a confusion about the tour being guided…which it wasn’t. We had to rent audio for guidance. Then the bus didnt start on our way back . We were standing in the sun for almost an hour…so the ladies responsible booked us an uber an hour later than planned. Thanks for the ladies.
Response from Host, Jul 2026
Thank you for sharing your feedback. We're very sorry to hear that your experience did not meet your expectations.
We sincerely apologize for the delayed pickup, the confusion regarding the self-guided nature of the tour since it is described in the product, and the transportation issues you experienced on the return journey. We understand how frustrating it must have been to wait in the heat, especially after the bus encountered mechanical problems.
We're grateful for your kind words about our team members, who did their best to arrange alternative transportation and assist you during an unexpected situation. We'll be sure to pass along your appreciation to them.
Your comments are invaluable and will help us improve both our communication and our operations to provide a smoother experience for future guests. We appreciate your patience and hope we'll have the opportunity to welcome you again under much better circumstances.
Jennifer_M, Jun 2026
It is self guided once there. We rented a cart for the gardens and got to see lots of things. They are slow moving though.
When meeting back for shuttle home we were asked if we would take a taxi back as there was not enough room for everyone on the provided van.
Response from Host, Jul 2026
Dear customer,
Thank you for taking the time to share your experience. We're glad you enjoyed exploring the gardens and were able to see so much during your visit.
We also appreciate your feedback regarding the return transportation. We apologize for the inconvenience caused by the limited space on the shuttle. While we do our best to accommodate all guests, there are occasions when unexpected circumstances affect our transportation arrangements. We appreciate your flexibility and understanding, and we'll use your comments to help improve our service going forward.
We hope to have the opportunity to welcome you again for an even smoother experience.
Barbara_D, May 2026
Description and accurately describes twice as much as you can actually see. Impossible to see the grand Palace or petite Palace if you go into the main Versailles building. Theater will not separate the description to guide you. One route versus the other. You’re paying for a fancy bus ride when you can take the metro much cheaper than tour guides are no help. They leave you to your own devices and the facility of Versailles itself has extremely poor directions. Save yourself some money and go another way.
Response from Host, May 2026
Dear Barbara,
We sent you an email with a detailed and clear answer to your review a few days ago.
We apologize for any confusion caused and remain at your disposal through mails for any further questions.
Kind regards,
Magic Ways
Teresa_B, Mar 2026
Excellent service. From the driver to the staff, everything was on time, organized, friendly and smooth.
Response from Host, Apr 2026
Hello dear costumer, we are glad to hear about your positive experience with us. Thank you for the feedback we hope to see you soon :)
paula_h, Dec 2025
Absolute shambles!! All was well before pick up. Got the tickets from the rep and then the bus came. Single seats available only so we sat split up. On the bus, a carryon of sorting tickets for those who had not got them. Off the bus we were instructed to get in a line, ‘a straight line!!’, which disintegrated as we went through bag check. When the line was reforming, other people joined it and they were told to move by the guides. Understandably these people were not going to move to let others in and basically stand behind a bus load of people. Some of us had 11.30 and some had 1.30 entry tickets which was confusing as the guides gave mixed instructions as they hoped to get us all in at 11.30. Ended up walking away in embarrassment! Entered the palace and when finished got an uber back home.
Palace and gardens were amazing
Response from Host, Mar 2026
Thank you so much for sharing your feedback with us. First and foremost, we are incredibly sorry for the 'shambles' you experienced during the transit and entry process.
That particular day saw an unprecedented number of visitors at the Palace, which unfortunately put a massive strain on our usual logistics. We never want our guests to feel embarrassed or frustrated, and it’s clear that our communication regarding seat availability and entry times fell short of the high standards we set for ourselves.
We are currently reviewing our boarding and queuing procedures with our guides and that instructions remain clear, even when the crowds are large.
Tameeka_U, Nov 2025
Architecture like no other. Beautiful architecture and landscape. Decent food options a garden restaurant and cafe.
Response from Host, Dec 2025
Hi there,
Thank you for your message! We're glad you enjoyed the stunning architecture and landscape — it truly is a special place. Happy to hear you liked the food options too! 😊
— Magic Ways Team
Zsanett_K, Jul 2024
Do not book this. you are basically paying for transportation
We were picked up late, than dropped at the gate and left on your own. You still need to line up everywhere. I got no help at all from staff and was given a audio guise in chinese
Basically you can just buy your own tickets and catch a bus, train or uber and there is no need for this so called tour
We didnt have enough time to look and was pressed for time to get the bus back because we arrived late. Some people missed the bus
We had to rush to be able to see everything in 4 hours and no time to eat
Huge waste of money!!!!
Response from Host, Aug 2024
Dear zsanett,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your tour.
We understand that punctuality is crucial, and we deeply regret the delays you faced. Unfortunately, due to the ongoing preparations for the Paris Olympics, several routes have been closed and heightened security measures are in place, which have significantly impacted our transportation schedules. These circumstances are beyond our control, but we are doing our utmost to navigate them and minimize delays.
Regarding your experience at the gate and with our staff, we are very sorry to hear about the confusion and the lack of assistance provided. This is certainly not the standard of service we strive to offer, and we will address this with our team to ensure better support and clearer instructions are provided to our guests.
We appreciate your feedback and will use it to improve our services. Our goal is to provide a seamless and enjoyable experience for all our customers. We hope you might consider giving us another chance in the future under better circumstances.
Sincerely,
Magic Ways
David_B, Jun 2024
This was not a great tour. Even though it was very well organised and covered all of the key items at the Louvre, because I speak English and the tour guide had a very heavy Japanese accent which, when combined with all the background noise, made it virtually impossible to understand a word she said, so quite disappointing.
Response from Host, Aug 2024
Bonjour ,
It appears there may have been a misunderstanding, as our tours do not include an ascent of the Eiffel Tower or a walking tour of Montmartre. We strive to ensure that our tour descriptions are accurate and reflect the experiences we offer.
Thank you for your understanding.
Sincerely,
Magic Ways
Myrna_R, Jun 2024
Versailles is beautiful but so crowded. The bus picked up late and dropped off in the wrong location because of traffic. Clean bus. The staff was very nice and we were able to skip the line.
Response from Host, Aug 2024
Dear Myrna,
Thank you for your feedback. We're glad you enjoyed Versailles and appreciated our clean bus and friendly staff. We apologize for the delays and drop-off issues caused by traffic. Your understanding is appreciated, and we're happy you could skip the line and enjoy your visit.
Best regards,
The Magic Ways Team
HarrietFreed, May 2024
Very disappointed. The gardens mostly dirt,no flowers, no water fountains
Not worth the time and money
Response from Host, Aug 2024
Dear Harriet,
We’re sorry to hear that the gardens did not meet your expectations. We understand your disappointment and appreciate your feedback. We'll take this into consideration as we strive to provide the best possible experience for our guests.
Best regards,
The Magic Ways Team
SEAN_G, May 2024
Bus had no Air Conditioning and we took a cab back. Horrible experience! Please look else where. They were not concerned about this and less worried about accommodating the situation.
Response from Host, Aug 2024
Dear Sean,
Thank you for your feedback. We are sorry to hear that your experience with us did not live up to your expectations.
We sincerely apologize for the lack of air conditioning on the bus and the inconvenience this caused. It is unacceptable that you had to take a cab home, and we fully understand your frustration.
We take your comments very seriously and will immediately escalate this situation to our team to ensure this does not happen again. We are always striving to improve our service and better accommodate our customers.
We thank you for your patience and look forward to providing you with a better experience in the future.
Yours faithfully
Magic Ways
Maureen_S, May 2024
This tour turned into fiasco. I'm fast, I'm betting that this won't even get posted.
It's was a cold, rainy day. We stood at the meeting point with the guide for about 30 minutes past the time the bus should have come and we should have left. Finally, we had to ask the guide what was going on. She said a bus couldn't come and they were sending Ubers. After another 20 minutes, 1 Uber showed up and was quickly filled, so we were left standing again. At the point, I asked for a refund and was told I would one, so we left. (Leaving Paris so late would take away and hour of our tour time)
Neither the tour company, Magic Ways, will refund my money. In fact, they didn't even realize we didn't arrive in Versailles! I get a call at the leaving time along me to come to the bus, as if we were touring Versailles and we're just late getting the bus!
Response from Host, Aug 2024
Dear customer,
Thank you very much for your feedback. We sincerely apologize for the painful experience you had with our tour.
We are deeply sorry for the delays and miscommunication regarding transportation on a cold, rainy day. It is unacceptable to wait at the meeting point for an extended period of time and then have to deal with limited transportation options. We also apologize for the confusion and inconvenience caused when you requested a refund and received a call as if you were still part of the tour.
This is certainly not the level of service we strive to provide. We take your comment seriously and will review this incident with our team to ensure it does not happen again. We will also respond to your request for a refund as soon as possible.
Thank you for bringing this issue to our attention. We regret the frustration caused by this situation and appreciate your understanding as we work to improve our services.
Yours sincerely
Magic Ways
Gary_K, May 2024
Incredibly long bus ride with many stops. Turned what could have been a 30 minute train ride into 1.5 hours. The Palace was crowded and guides only wore vests (no flags), impossible to find them in the crowd. The Palace is beautiful but incredibly crowded.
Response from Host, Aug 2024
Dear gary,
Thank you for your feedback. We’re sorry to hear that the long bus ride and crowded conditions at the Palace affected your experience. We understand how important it is to make the most of your time and to easily find your guide in a crowd. Your comments are valuable to us, and we’ll work on improving these aspects of our service.
Best regards,
The Magic Ways Team
Joy_M, Apr 2024
Being honest, and we have used Viator for many excursions and enjoyed every minute, but this excursion was extremely overpriced for what is offered compared to what you can book directly on your own. Buy the timed entry tickets directly from the Palace website, and use Uber or the train. With this excursion, you still end up in the same line based on the timed entry with everyone else. You are not skipping any lines at entry, aside from the entry ticket which you can do online prior. When I asked our guide about this, he replied that everyone skips the line. We regret paying so much extra for this excursion, which was basically the bus there, audio guide and access to the garden at the Palace. The Palace itself is lovely. Expect large crowds but we don’t regret visiting, and would recommend.
Response from Host, Aug 2024
Dear joy,
Thank you for sharing your feedback. We’re sorry to hear that you felt the excursion didn’t offer the value you expected. We appreciate your suggestion about purchasing timed entry tickets and using other transportation methods directly. We aim to provide a convenient experience, and your comments will help us improve our service. We're glad you enjoyed the Palace despite the crowds and hope you had a memorable visit.
Best regards,
The Magic Ways Team
Bruce_G, Apr 2024
Good experience, Versailles wasv very opulent, we had rented a cart for gardens and glad we did, so big tossed all if we walked
Response from Host, Aug 2024
Dear Bruce,
Thank you for your review! We're glad to hear you enjoyed the opulence of Versailles. Renting a cart for the gardens was a great choice—those grounds are indeed vast! We’re happy you had a good experience.
Best regards,
The Magic Ways Team
Keith_D, Apr 2024
I purchased a tour advertised as skip the line. It was not. We arrived late and had to wait, in a long line, for over an hour. Since we arrived so late, we did not return to Paris until the end of the day ruining our plans. I have done tours to Versailles before and never had such an awful experience.
Response from Host, Aug 2024
Dear Customer,
Thank you for your feedback. We are sorry to hear that you waited an hour on the bus due to waiting for customers at another meeting point. We understand that this has reduced your time visiting the castle and gardens.
The queue was due to high visitation and busy periods. We apologize for the disappointment and take note of your comments to improve our services.
Thank you for your understanding.
Sincerely,
Magic Ways
Sandy_S, Apr 2024
The staff were friendly and made it easy to gain entry to the palace. The line wasn’t too bad.
We enjoyed the audio tour so that we could go at our own pace. Versailles is amazing at every turn in its opulence.
Response from Host, Aug 2024
Dear Sandy,
Thank you for your kind words! We’re glad our staff made your entry to the palace smooth and that you enjoyed the audio tour at your own pace. Versailles truly is a marvel of opulence, and we’re delighted you had a great experience.
Best regards,
The Magic Ways Team
Danielle_A, Mar 2024
The palace was beautiful . The pick up was not smooth . They left without us . I had to take a cab to the palace . They did meet us there and give us our tickets .
Response from Host, Apr 2024
Estimado danielle,
Le agradecemos por compartir su experiencia con nosotros. Lamentamos que la recogida no haya sido tan fluida como hubiéramos deseado.
Queremos asegurarle que damos gran importancia al respeto de los horarios de salida para ofrecer a todos nuestros clientes una experiencia agradable y sin estrés. Entendemos que pueden surgir imprevistos y estamos dispuestos a hacer ajustes en la medida de lo posible. De hecho, si nos hubiera avisado con anticipación, podríamos haber esperado hasta 10 minutos para recibirle.
Su retroalimentación es valiosa para nosotros y tomaremos medidas para mejorar nuestros servicios y evitar que esto vuelva a ocurrir en el futuro.
Nos alegra saber que a pesar de este incidente, pudo disfrutar de la belleza del Palacio de Versalles. Si tiene otros comentarios o sugerencias, no dude en hacérnoslo saber, ya que estamos constantemente buscando mejorar para ofrecer a nuestros clientes la mejor experiencia posible.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia más agradable.
Atentamente,
El equipo de Magic Ways
Tina_B, Jan 2024
My goodness!!! Words fail me about this tour, it was everything we envisage and then some more. The representatives were very courteous and friendly, the drive from Paris to Versailles was very smooth and took about 35 minutes or so. My spouse and I had an AMAZING experience at the Palace of Versailles including sightseeing of the famous gardens - an experience that we would forever cherish. I highly recommend this tour and company.
Response from Host, Jan 2024
Hello dear Tina,
We are absolutely thrilled to hear that your experience on our Versailles tour exceeded all expectations! Your enthusiasm and kind words warm our hearts. At Magic Ways, we strive tirelessly to create memorable experiences, and knowing we succeeded with you is our greatest reward. Thank you so much for recommending our tour and company - it means the world to us! If you have more adventures to share or any questions, feel free to reach out.
Thanks again, and we look forward to welcoming you for more extraordinary discoveries soon! 🚀👑 Best regards,
Magic Ways."
Jules_H, Oct 2023
I want a refund! We booked this tour well in advance and met the bus in Paris as instructed. Spent an hour or so getting to Versailles, then spent another hour or so standing in the courtyard waiting to be allowed into the palace. Finally we were admitted, and within 15 minutes an alarm sounded and we were forced to evacuate. Terrorist threat?
Regardless, we were out in the street in a milling crowd. Fortunately, one of the guides, Miriam, called on my cell and told me how to find the bus. We boarded the bus and we’re told that the delay would be at least two hours, which was too long for the company. We headed back to Paris, on the way, we were given the opportunity to visit the Museum of Perfume if we wished, which we declined.
Along the way the guides gave essentially no history or other information on Versailles. So, we spent several uncomfortable hours to get nowhere and learn nothing. I seriously request a full refund.
Response from Host, Oct 2023
Good afternoon sir,
Firstly we want to thank you, your comment will help us improve our service.
We apologise for the delay of the bus however the resevation being at 11:30 (the earliest time slot for a group reservation), you had to wait for the 11:30 line to open either way.
The evacuation of the palace is, unfortunately,an event we cannot plan in advance.
We understand your request , please write to magicways@contact.fr for any refound request.
William_Q, Oct 2023
They don’t have the ADA in France! Stair after stair, no help finding an elevator. The audio guide didn’t give any guidance on how to go in so we made it all the way up this staircase only to discover we had made it to the EXIT of the Hall of Mirrors, had to trudge over and find the correct way in. There’s no signage either!
Response from Host, Nov 2023
Hello Sir,
Our company, Magic Ways, exclusively handles bus transportation for excursions and does not manage tours within the castle premises. We apologize for any inconvenience this may have caused. We hope to have the opportunity to serve you again in the future.
Have a Great Day.
Kind regards,
Magic Ways
Pampa_S, Oct 2023
Long waiting time in the cold and rain before boarding the bus… the bus was late by 45 mins. Unacceptable service
Response from Host, Nov 2023
Hello sir,
We sincerely apologize for the 45-minute delay, which was due to heavy traffic and road closures in Paris. We understand that this was an inconvenience for you. To prevent such issues in the future, our management has implemented measures to avoid these kinds of delays.
hank you for your understanding.
Best regards,
Magicwyasparis.
Conrad_B, Oct 2023
Evacuated approximately 1 hour into the tour. Waited in the cold and wind approximately 45 minutes for the bus.
Response from Host, Oct 2023
Good afternoon,
We sincerely apologize for the delay of the bus.
For any refound request please reach the department in question: contact@magicways.fr.
Steve_J, Oct 2023
What an experience! Make sure you allow enough time to get thru the line for entry. Ran out of time to see the garden. Please leave yourself plenty of time.
Response from Host, Feb 2024
Hello Steve,
thank you for your feedback.
We're pleased that you enjoy your visit at Versailles.
Thank you for choosing us, and we hope to have the pleasure of serving you again.
Best regards,
The Magic Ways Team
3songs, Sep 2023
I am giving this only 3 stars because the guides didn’t seem to quite know how to properly direct us once we got off the bus causing confusion and a little anger from the Palace staff.
If you are able to find transportation to Versailles, it is probably a lot cheaper since the Palace ticket is I believe 18 euros and the audio guide is 5 euros.
Probably my fault, but I thought we would be provided more guidance for the cost.
Response from Host, Oct 2023
Hello,
I hope that your visit and the discovery of the Palace of Versailles have fully satisfied you. We sincerely hope to welcome you back, and thank you very much for choosing us :).
BRIGITTE_C, Sep 2023
It was amazing and needs two entire days to see it all! The Palace is extraordinary! Its walking into the past!
Response from Host, Feb 2024
Dear brigitte,
We're thrilled to hear that your experience was amazing, and you're absolutely right - exploring everything takes two entire days! 😊 The Palace is truly extraordinary, offering a journey into the past that is both captivating and enchanting. Thank you for sharing your enthusiasm with us! If there's anything else you'd like to share or if you have more adventures in mind, feel free to reach out. We appreciate your kind words and hope to welcome you back for more extraordinary experiences soon! 🏰✨ Best regards,
Magic Ways."
Family_A, Aug 2023
It was a stunning and amazing palace. However the so called VIP luxury tour bus had no air conditioning and neither does the palace. It was EXTREMELY hot with large crowds. I noticed a few people had become quite faint from heat exhaustion and dehydration. Very few spots to purchase water inside, BUY the umbrella and/or PURCHASE the Train tickets to tour the gardens. This is a must if you’re going during summer months. Audio tour guide was also helpful due to the large crowds.
Response from Host, Feb 2024
Dear customer,
Thank you for participating in our excursion and we are sorry to hear that the visit could not meet your expectations.
Your comment will allow us to resolve the problems you encountered, so that we can continue to improve.
Linda_M, Aug 2023
No background was given about Versailles - while the young women who signed us in and met us at the bus were lovely - the bus was extremely late for pick both coming and going - they were essentially providing transportation and skip the line - which we could have done by ourselves with less hassle.
Response from Host, Aug 2023
Dear Linda,
We appreciate your feedback regarding your recent visit to Versailles. Thank you for sharing your thoughts, as they help us understand areas where we can improve the guest experience.
We apologize if you felt that you were missing out on background information during the tour. We'd like to clarify that our standard tours at Versailles are designed to offer flexibility and independence with the use of an audioguide. This allows guests to explore at their own pace while receiving detailed commentary through the audioguide.
However, we do understand that some guests prefer a more guided experience with a human touch. We're excited to let you know that we also offer a specialized guided tour of the palace, where a knowledgeable guide accompanies you throughout, providing in-depth information and historical context.
This guided tour is an alternative option for those seeking a more personalized and interactive experience. We appreciate your feedback and will work on communicating these options more clearly to our guests to ensure that they can make an informed choice based on their preferences.
Thank you again for sharing your insights, and we hope you might consider exploring our guided tour option in the future to fully immerse yourself in the history and beauty of Versailles.
Best regards,
The Magic Ways Team
Catherine_C, Aug 2023
The tour bus arrived at the Palace one hour before the time listed on the Entry tickets distributed by Magic Ways. So the people from the bus formed a line in front of the special entry area and waited about 50 minutes under the hot sun before they were allowed to enter the compound. That was certainly not fast entry we paid money for. The tour tickets should have had an entry time slightly earlier than the actual arrival time at the gate so that the tourists could enter right away!!!
Response from Host, Aug 2023
Dear Catherine,
Thank you for sharing your feedback about your recent experience with our Versailles tour. We deeply regret the inconvenience you encountered due to the timing of the tour bus's arrival and the subsequent wait under the sun.
We would like to clarify the reasons behind the timing of our tours and entry tickets. In Paris, traffic congestion can often lead to delays, which is why we schedule our tours with a buffer to account for potential traffic-related issues. On the day of your visit, it seems that the traffic conditions worked in our favor, resulting in an earlier arrival than anticipated.
Regarding the entry time discrepancy, we understand how this could have caused frustration. It's important to note that during the summer period, entry to the palace is regulated by timed entry slots to manage the crowd flow efficiently. This means that even if the group arrives early, entry might not be permitted until the designated time.
Outside the summer months, when there's less demand, our clients can typically enter the palace immediately upon arrival. We apologize for any confusion caused and are actively working on better communicating these details to our guests to avoid misunderstandings.
We understand the importance of efficient entry and aim to make the experience as smooth as possible for our guests. We apologize for the inconvenience you faced due to the wait and want to assure you that we're working on ways to improve the overall experience.
Lastly, thank you for highlighting the advantage of booking with Magic Ways, especially during peak seasons. We strive to secure entry tickets to the castle, which can be in high demand, ensuring our clients have a chance to explore without concerns about availability.
Your feedback is invaluable to us, and we hope that despite this setback, you were able to enjoy the beauty and history of Versailles. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
The Magic Ways Team
Shataya_S, Aug 2023
Very beautiful but if you know history, I understand why the people did what they did. The pickup location was a little confusing bc there were numerous buses out there but eventually someone wearing a tour shirt arrived. Had no issues with anything. Overall, it was a joyous (yet sad) experience.
Response from Host, Aug 2023
Dear Shatay,
Thank you for sharing your thoughts about your recent experience with us. We're glad to hear that you found the experience to be beautiful, even though understanding the historical context can shed light on the decisions made by people in the past.
We apologize for any confusion you faced regarding the pickup location. We understand that multiple buses in the area can be a bit overwhelming, and we appreciate your patience while waiting for our team member wearing the tour shirt to arrive. We'll work on making our pickup process more straightforward to avoid any further confusion.
We're pleased that you didn't encounter any issues throughout the experience and that you found it to be both joyous and thought-provoking, despite the complexities of history. Your appreciation of the experience, along with your constructive feedback, is important to us as we continuously strive to improve.
Thank you for choosing us for your journey, and we hope that we can continue to provide you with memorable and meaningful experiences in the future.
Best regards,
The Magic Ways Team
From $115.52
per personup to 24 hours before the experience starts (local time)
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