Krakow Airport Private Transfer
Recommended by 96% of travelers
Badge of Excellence
Krakow, Poland
- 25 minutes (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Avoid unnecessary delays waiting at bus stops or in taxi lines, and make your travels between Krakow city center and Krakow Airport a breeze by securing your private transfer in advance. Simply choose your preferred pickup time and place, then enjoy a door-to-door service, with just your party and a private chauffeur. Multilingual drivers are available to assist you in numerous languages, ensuring smooth communication throughout your ride.
- Enjoy a private transfer between Krakow Airport and your hotel
- Get assistance with your luggage from the driver
- No navigation worries: Enjoy having someone else to do the driving
- A comfortable and seamless way to travel in Krakow
What's Included
- Hotel/ apartment pick up
- One-way private transfer
- Transport by private vehicle
- Airport parking fee
- Gratuities
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Please provide you accommodation address.
Drop-off points
Select a drop-off point
Type to search
Operating hours
Select your preferred transportation option to see hours.
View tour option
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Infant seats available
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
- Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- Stroller accessible
- Service animals allowed
- Near public transportation
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos





Featured review
Jovita_T
One of the top 3 if not the best airport transfer I’ve had. Adam was amazing. He walked us through meeting him, arrived immaculately clean car, answered our questions and provided recommendations where to eat. 1st class all the way. I highly recommend this service. It’s one less thing you have to worry about when traveling.
Reviews
4.8
based on 2,423 reviews
Sort by: Most insightful
Bev_S, Jul 2026
Waited for over an hour. Messaged no answer. Called Viator they couldnt get an answer either. Luckily we paid with rewards so lost no money
Susan_R, Jul 2026
We flew into krakow and were expecting to be met by our driver. I had booked a Mercedes air conditioned mini van. It didn’t arrive and we were left wandering in 37 degrees. I rang them and was told he couldn’t locate the booking despite me having a booking reference and receipt. After 30 minutes, they arranged a car for us with no air conditioning. For the return journey i booked a white Mercedes mini van with air conditioning. I received pictures of it the night before. A car with no air con arrived.this is the second time i have booked through Viator and it is the second time that the transport has not arrived. I wont be using them for bookings in the future.
Ellen_R, Jun 2026
Company did not show. Flew into Krakow John Paul II International airport arriving as scheduled and the car company was not there at our meeting point nor was reachable on the phone number they provided. Tried to call several times and the recording stated that the operator was busy and the company did not try to call me even though they had my number. Unacceptable, particularly for a solo female arriving late to a foreign company. Would have been better off just taking a taxi which was what I was forced to do in the end. I have tried to get a hold
of the company to complain and ask for a refund, as has my husband, but they have not replied now for almost 24 hours.
Totally unacceptable. I expect either Viator or the tour company to refund my prepayment.
Alan_T, Jun 2026
Good communication for the pick up and drop. Ease of payment and really good service. Definitely recommend this company . Thank you
Michelle_C, May 2026
No one showed up. We booked for a HOTEL transfer back to Krakow airport at 5am and were left standing out front.
I called Viator customer service who couldn't get hold of the transfer company. The lady on the phone said they were going to look into it, good day, thats that. We were left potentially stranded...
Luckily I'm confident with the public transport and we got the train (which we had to pay out of pocket). We've been offered a refund for the original booking but not the train.
I used to suffer with extreme anxiety but ya girls medicated now. If I was having a bad day, this could have gone completely different
Ian_B, May 2026
We were slightly delayed in the Krakow Airport and the driver would not wait and the local company canceled the trip. Abysmal service to say the least
Raymond_H, May 2026
The tour operator kept in touch via WhatsApp with details of pick up points, times etc which was really good. The cars were clean and comfortable. The drivers were prompt and friendly.
Lorraine_D, May 2026
No driver picked us up, we managed to get hold of the online chat and was told if the driver isn’t there then you can find alternative rides to your hotel. Thankfully I was given a full refund but it is very disappointing after booking a transfer not to have anyone collect you. Book an uber a lot cheaper and more efficient.
Greg_D, Apr 2026
Driver was very professional and courteous. Conversed very well in English. Very easy drive to the city center and the Amber Design Residence.
Julie_I, Apr 2026
Great communication, Sergey was very friendly and helpful.
Very reasonably priced and would highly recommend.
Bill_P, Apr 2026
I like to arrive in a new place with a car and a driver to take me to my hotel. Rather than faff about getting lost.
Every other time I've ordered a car, the driver has been waiting in the arrivals hall. Not this time - nothing - nada.
When I eventually got my 'phone working - he's parked up somewhere waiting for me!
So we get moving - he's using his phone to make calls.
Then he was wobbling on the road - because he's texting!
No other taxi driver I'd had has been holding his phone whilst driving, and certainly not texting - He sent a message asking me to use his name in a review - OK - Daniel.
I would have been better with an Uber!
Emily_C, Mar 2026
Shimmy was great, so friendly and welcoming a really lovely start to our break. We also arranged return to airport directly with him whilst in Krakow, he was very flexible when we had to change the time due to airport delays. 5*
Gemma_K, Mar 2026
Booked and paid for pick up at the airport passport control was busy which I warned the driver that it was and I would be a while he did not comment, when we walked out of the airport I texted him to say we were on our way out and he replied sorry my waiting time is over book another cab, I complained to Viator and they would not refund my money, disgusting service
Jovita_T, Feb 2026
One of the top 3 if not the best airport transfer I’ve had. Adam was amazing. He walked us through meeting him, arrived immaculately clean car, answered our questions and provided recommendations where to eat. 1st class all the way. I highly recommend this service. It’s one less thing you have to worry about when traveling.
Mark_Q, Feb 2026
Waited in customs for nearly 2 hours as we aren't part the EU anymore, so taxi driver said he couldn't wait.
Gail_F, Feb 2026
Do not use, they do not turn up. And then when they do eventually contact you they inform you they are out of their time frame and have other customers.
Absolute joke
Angela_H, Feb 2026
Easy to find the driver and was kept up to date where we was getting picked up from which was just across the road so easy.
Was a quick and easy ride to the hotel in krakow
Paula_G, Jan 2026
Our driver Adrian and his colleague were excellent very friendly. Made us feel very welcome to Krakow. They also shared lots of helpful and interesting information with us about Krakow on the journey would highly recommend.
Cassie_S, Jan 2026
Seamless transfer to the airport. Arrived on time and friendly. We used the same company for when we arrived in krakow and again picked up straight away and taken to our destination.
steven_f, Jan 2026
Arrived at Krakow airport to find no driver waiting. Unable to contact operator and have yet to receive a reply from them. Had to pay for another taxi to take us to hotel.
Be wary when book in this ‘service’
Cassie_S, Jan 2026
Smooth transfer from the airport to our accommodation. Adam our driver was very lovely, friendly and knowledgeable.
Chrissie_W, Dec 2025
Excellent service. Received a message the day before to ask what time we would like to be collected and then a WhatsApp the morning of to confirm where the driver was waiting and what car he was in.
Chrissie_W, Dec 2025
Excellent service. Got a message via WhatsApp as the plane landed, once we were in the baggage hall the driver called and explained where to meet. Whole process was extremely smooth and vehicle was nice and clean.
Francesca_M, Dec 2025
Good price compared to other companies. Received a message from our driver as we landed and then a call to confirm his location. Our driver was friendly and informative. Our flight was delayed slightly but this was not a problem as they had tracked the flight. Great service.
Jonathan_H, Dec 2025
Nobody was waiting for us upon arrival. We tried calling the operator 3 times without an answer. Ended up taking a taxi
Alex_S, Dec 2025
On the Viator website/app it is not possible to see all the details of the reservation. I attempted several times to contact the supplier, but I received no response. In the end, the supplier did wait for us at the airport, but the service experience before the trip was terrible. Viator wrote to them on my behalf, and this is the help I received from them. I do not recommend using the app or the supplier.
Cathy_W, Dec 2025
No show for advanced booking. No contact made and no response when reached out. Definitely would not recommend.
Richard_P, Dec 2025
Unlike every other trip we had booked through Viator, we had no prior contact from this pick up, and neither us or Viator could get hold of the agent. Although we had a confirmation when we booked months prior, we had no pick up time, and the pick up point was incorrect. We had asked the hotel if they could arrange a taxi if needed, and they said it wouldn't be an issue.
Thankfully, our driver messaged us an hour before we expected a pick up, to advise that traffic was bad, and recommended early collection. We were picked up 10 minutes later, but as the traffic was so busy, we departed the car before the official drop off point.
The driver was great, and the journey was comfortable, but we haven't given full stars due to lack of communication.
Richard_P, Dec 2025
Perfect pick up. Communication from Oskar was excellent upon landing. He provided pick up point and vehicle details so we knew exactly where and who. Journey to the hotel was very comfortable and safe.
Carla_J, Dec 2025
Didn’t show up and no one bother to reply to messages and phone calls.
I don’t recommend using their service at all
From $32.45
per group (up to 4)up to 24 hours before the experience starts (local time)
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