Cologne Cathedral tour audio guide with mobile phone

Cologne, Germany

High interest

Booked 3 times today.

1 hour 30 minutes (approx.)
Mobile ticket
Offered in: English

Overview

What's Included

Check or search your inbox for an email from “Tourific” with tour access instructions.
⁠You have to download the "Tourific self guided tours" app from the Google play store or App store
100% Satisfaction Guarantee: If you don’t love the tour, write to us for a full refund.
Audio and written guide included
Images to identify stops and in app interactive map for navigation
Offline access to the tour (no internet connection needed) once tour is downloaded
1-year access on iOS & Android. Listen to the tour anytime, as many times as you like

Entrance to Cathedral towers and crypt

€8.00 per person
Human tour guide at location

Meeting and Pickup

Meeting point

Kreuzblume
Kardinal-Höffner-Platz 1, 50667 Köln, Germany
This is a self-guided audio tour on the "Tourific self-guided tours" app. To activate the tour, check your email for instructions from Tourific or your booking platform sent right after booking. Can’t find it? Search for “Tourific” in your email inbox and spam folder. OR contact us via support.

End point

This activity ends back at the meeting point.

Operating hours

06/02/2025 - 05/15/2027
Monday - Sunday : 9:00 AM - 6:00 PM

Itinerary

Cologne Cathedral

1 hour 30 minutes • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.2

based on 30 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great value and easy listening

Paula_S, Apr 2026

Lots of information about the inside of the church and things on display. Not much history of the building the church. We enjoyed the tour and each person could listen at their own pace.

Response from Host, Apr 2026

Thank you for your feedback! We’re glad you enjoyed the tour and the flexibility. We appreciate your comment about the church. Hope to welcome you on another tour soon!

Take the tour during...

Carla_L, Dec 2025

Take the tour during daylight hours to see the stained glass windows and visit all of the stops. Later in day various parts of cathedral are closed and the daylight us needed to appreciate the stained glass.

Response from Host, Dec 2025

Thank you for sharing this! We're glad the tour was helpful, and your tip about visiting earlier in the day is great advice. We look forward to welcoming you on another tour soon!

Very disappointing.

Lisa_S, Dec 2025

We were unable to access the tour guide. We got much more out of it by touring the church independently.

Response from Host, Feb 2026

Hello, we are sorry to hear that you were unable to access the tour. We have processed a full refund for the booking amount. The issue arises at time due to the firewall setting of the hotels. Our technical team is actively working to rectify this issue. Thanks Tourific Team.

Not nice

Maria_M, Dec 2025

Scamed. The e trance is free only the tower is paid. The ticket it gives the impression that is for a different thing and area of the cathedral . The description is ambiguous

Response from Host, Feb 2026

Hello, we are sorry to hear that you felt that entrance was paid. We have update the description to state that the entrance to the cathedral is free. Also the title of the tour states that it is a audio guide for the cathedral but we are working to make it more clear. thanks

Went here on a sunday and...

Nadirah_W, Nov 2025

Went here on a sunday and there was mass going on. No one asked for my ticket at the door. Why ask for money?

cathedral Cologne

DeniseFreiji, Nov 2025

very interesting and informative easy to follow does not tour the entire cathedral but you would need a day gives the highlights

Response from Host, Nov 2025

Thank you for taking the time to leave us a review! We really appreciate it and we are glad that you enjoyed the tour. We hope to guide you again in a different location in the future. Best regards, The Tourific team

November Cologne Cathedral tour

Gary_M, Nov 2025

It was very detailed, lots of info. Take a few moments to acclimate to the building. Follow the map and pictures.

Response from Host, Nov 2025

Thank you for your lovely feedback! We’re delighted to hear you enjoyed the tour. We look forward to welcoming you on another Tourific experience soon!

Cathedral

Joe_B, Oct 2025

Worked well once I figured out map, photos and discussion. Found the information to be interesting. Worth the price.

Response from Host, Oct 2025

Happy to know you enjoyed the tour and found the information engaging and worthwhile. We look forward to welcoming you on another Tourific experience soon! Best regards, Tourific

App was easy to use and...

Estefania_G, Sep 2025

App was easy to use and guide was informative. Maps and pictures were very helpful. Great for solo traveler who wants a self-led experience.

Response from Host, Sep 2025

Thank you for your kind feedback! We’re delighted to hear that you found the app easy to use and the guide informative. We look forward to welcoming you on another tour soon! Best regards, The Tourific Team

Download ahead of time

Rebekah_K, Sep 2025

The guide was very nice to have going through the cathedral. Have everything downloaded prior to getting to the cathedral, there is a lot of data including photos.

Response from Host, Sep 2025

Thank you for your kind review! We’re glad to hear the guide was helpful during your visit to the cathedral. Your tip about downloading everything in advance is very useful, as the photos and information can be data-heavy. We look forward to welcoming you on another tour soon! Best regards, The Tourific Team

Church

Greg_S, Aug 2025

Great way to understand what you are seeing at each station. You can skip around too. Very reasonably priced as live group tours are $100 plus

Response from Host, Aug 2025

Could not get app to...

Valerie_F, Aug 2025

Could not get app to work, could not get tour number to load, but fortunately was able to walk in the cathedral and look around, very disappointed

Response from Host, Aug 2025

Hello, We're very sorry to hear that you had trouble with our app and couldn't get the tour to load. This is not the experience we want for our customers, and we apologize for the frustration this must have caused. We have processed a complete refund as per our company policy. We're glad to hear that you were at least able to enjoy a walk through the cathedral. We are actively investigating the issue to prevent it from happening again. Thanks, Tourific Team

Alert…need headphones for your phone

Robert_G, Aug 2025

They don’t tell you the audio tour is thru your phone device and that you need headphones to listen…which my husband and I do not have. We tried to listen quietly with our phones and were not allowed to.

Response from Host, Aug 2025

Hello , Thank you for your review. We sincerely apologize for any confusion and inconvenience you experienced. As per our policy, we have processed a full refund for your booking. We intentionally included the image of a mobile phone on the tour to show that it is a self-guided tour accessed on your personal device. We understand that this wasn't clear to you, and we are actively looking for better ways to communicate this to our customers. We apologize again that this was not a good experience for you and your husband. Thanks , Tourific Team

Dissapointed!

Larry_H, Aug 2025

Be sure to have a device that you can plug in ear buds-they think you are talking on your phone when you are listening to phone. Not good!

Response from Host, Aug 2025

Hello, Thank you for your feedback. We apologize for the inconvenience and confusion you experienced during your tour. We understand that it wasn't clear that headphones were needed to listen to the audio tour on your phone. We are actively exploring ways to improve how we communicate this information to our customers, ensuring a better experience for everyone. We apologize again that this was not a good experience for you . Regards, Tourific Team

Hoax

Alexander_G, Jul 2025

Nothing to had , one big hoax Nobody knows this , the app and your with given codes don’t work, My Polish friends were very disappointed

Response from Host, Jul 2025

Hello, We sincerely apologize for the extremely disappointing experience you and your friends had. We understand your frustration, and we're very sorry that our app and codes didn't work as expected. We've initiated a full refund for your booking, as per our policy. We truly wish you had contacted us directly when you encountered issues. We have 24/7 support available on our application, and you also could have reached us via Viator support or at support@tourific.org. Had we known about the problems during your visit, we would have been able to provide immediate assistance and try to resolve the situation for your Polish friends. Unfortunately, since your visit has already concluded, our options to rectify the on-site experience are limited. We genuinely regret that we couldn't help you more effectively at the time. Thanks Tourific Support

Language problem in...

fabiangeerts, Dec 2025

Language problem in the application of the visit. Check the proposed language as soon as possible. Very good service responsiveness to answer and find a solution to my problem.

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Clear explanations and...

Florence_C, Aug 2025

Clear explanations and easy use of audio guide, navigation between different items is simple...the map and photos are very useful

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Response from Host, Aug 2025

Merci d'avoir pris le temps de nous laisser un avis détaillé ! Nous vous en sommes très reconnaissants et sommes ravis que vous ayez apprécié la visite et ce format de visite. Nous espérons vous accompagner à nouveau dans un autre lieu. Cordialement, L'équipe Tourific