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I definitely recommend it. An incredible experience that everyone should experience. The staff is very very nice. The instructor spoke English clearly, so it was great, I really have nothing to add. The price per person is too low for how great it was. Thank you :)

Matei was fantastico!! He was early to the meeting spot (which was not easy to reach for a van) and called me to say he was there and that we could take out time. The ride was very comfortable and plenty of room for 6 adult-sized people plus their luggage. Thanks, Matei!!

Our tour guide was extemely organized and was able to wrangle about 50 of us (one in a mobility scooter) through a two stop excursion. She deserves a trophy for even managing that gracefully with the time allotted. We loved Lucca and thought it was the hidden treasure of our visit to Tuscany. She pointed out the highlights on the map on the bus before our arrival which was quite helpful. We followed her on the walking tour and she mostly took us from one point to the next in the order that she explained them on the map. Since she had explained it already we mostly just stopped for a photo and moved on. About halfway through the tour we bailed and struck out on our own which was just as fine. We didnt get a chance to do it, but next time hope to rent bikes to ride along the city walls, the whole area is a park with nice views of the foothills. Pisa tower was about as expected - busy and very, very HOT. Minimal shade to be found in the area. We climbed to the top which I felt was worthwhile as opposed to spending the whole stop taking cheeky photos - a free bathroom visit is also included with your ticket to climb the tower! The view from the top was nice, can see some farm lands and mountains in the distance. The ride back was unfortunately a lowlight - the bus was very hot and stuffy. If the AC worked at all we couldn't tell - we would have been better off with a few open windows.