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What are people saying about Tulum
gillian_t, May 2026
Lots of fun
It would be better if i was raining and their was mud on the road, then the atv wud have been a lot better. Omg the zipline was crazy fun especially the 1 that goes in the water, make sure u r brave cause that Cenote in the cave was crazy it was scary but fun at the same time. Try ti get CJ he was so nice helpful cause I cant swim but he made sure I was safe in the cave. All In all an amazing experience for sure
Alisa_A, May 2026
Perfect Tour
We had a fantastic time on this tour, it was super fun from start to finish! Our tour guide Yulo was absolutely amazing, he was very attentive and informative, it was my mama's birthday and he made us a surprise and showed us all the beautiful cenotes and even a crocodile!! The tour is 100/10, we highly recommend!
Victoria_E, May 2026
10 out of 10
Absolutely amazing, perfect tour of nature, swimming and the Sian Ka'an biosphere, stunning. Guides were so warm, friendly and knowledgeable. Would do this again. Transportation was convenient and timely. Reserve we saw manatees, dolphins, many birds, stingrays, turtles, nurse sharks. Lunch was lovely fresh fish. Whole day perfect, most beautiful swimming ever.
danielle_s, Apr 2026
This is the one!
This was by far the best choice for this experience. It was a small group of us (2 other couples) which made the experience more personal and relaxing. This small size helps the timing of the trip and all in all it was a 12 hour day from pick up to drop off (from Tulum). Our tour guide, Leire, was very knowledgeable giving us the history on our drive to the chichen itza with a slideshow as well! The restaurant at the valladolid was delicious and picturesque with an authentic Mexican vibe. The cenote was AMAZING. The water was crystal clear and only 4 other people there besides us. It was clean with lockers (included in tour fee), showers and a changing room as well. They provided us with water and snacks as well. Don’t forget to bring a refillable water bottle! But if you did, they provided you with a sanitized one if needed.
If you have limited mobility and need a collapsible wheelchair like we did (sprained ankle), it’s doable but challenging. There are handicap ramps at the entrance of the chichen itza but then about a 1/2 mile of rocky moderate terrain with small craters and hills. Once you get by the actual chichen itza it is a lot easier as it is flat ground. The restaurant had ramps so no issues there. To get into the cenote, it was about 50 steep steps so the limited person had to sit it out but this amazing tour let her hang out in the air conditioned van.
All in all, I would absolutely do this tour with them again and do different tours with this company in the future. HIGHLY RECOMMEND. It’s worth it!
Lisa_M, Apr 2026
A trip highlight for our family of 7 (ages 11–71) — highly recommend, with one practical note.
The tour itself was fantastic — great guide, unforgettable experience. Just be aware that the additional taxes and fees (not included in the Viator price) are significant, and the payment terminal had serious wifi issues on-site. Our entire tour group struggled to pay by credit card, which felt frustrating and a bit chaotic. Bring enough pesos to cover the extra fees and you'll have a seamless, amazing experience.
Devin_C, Nov 2025
Acrion packed tour with great elements of Mayan Culture!
If you’re looking for a one day trip that checks off multiple items, this is the one! 2 hours in Tulum to explore the ruins, Nacho our guide was fantastic. Then a 20 minute ride into the jungle where you’ll get a Mayan lunch and then start the second part of the adventure. We rode ATVs for 45 minutes (bring a bandanna if you are concerned with dust), then zip lined a few small lines before watching a Mayan ceremony to release bad vibes and bring in the good. Then, you take your bags with you up the tall zip line tower (123 steps up!) to a 2 min long zip line that gets you to the last portion of the adventure. Then another 3 really fast zip lines, a rock rappel, and the best part, the guided swimming tour through a beautiful cenote. We were by ourselves for the ATV, zip line and cenote portions, and Jorge was an amazing guide. This really hit on everything we wanted, and all in one day. Looking forward to seeing the pictures they took in the jungle of our family.
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