Marina Bay Sands Tours and Tickets - page 2

Very slick. Tickets arrived by email and WhatsApp the day before our trip so we were all ready….. The tickets quoted a specific time, which the voucher hadn’t done, but it wasn’t a problem. We arrived an hour early but there was no problem. All ran smoothly. Good experience too. Definitely worth doing

Amazing view. Worthy every second and every penny. An attraction that need to be on your to-do list when visiting Singapore

The view from Marina Bay Sands is excellent! You can see many of the attractions/places to see in Singapore from a bird's eye perspective! I was disappointed that the first booking we had made via Viator was unable to be fulfilled because it was Singapore's national holiday and their 60th anniversary of independence, so we were given the option to go the following day (we orginally booked the 7pm slot and would have seen the sunset and light shows), but were flying out the next night so could only go to a daytime slot that day. My only complaint with the way this change was handled was that I have to wonder if we would have been informed if I hadn't inquired why our tickets hadn't arrived. Surely the operator of this service would have been aware there was no availability on the anniversary night long before I asked on the morning we were supposed to go why our tickets had not arrived, and could have informed us days earlier so we could try booking a night slot on an earlier night instead! For all that, once I messaged them thru the Viator app, they were quick to respond and offer us an alternative slot. I did have to ask if there would be a partial refund since night time slots cost more than daytime slots, but the refund of NZ$15 came through very quickly. The experience itself was fun, even if it is so hot up there that you drip sweat! They do sell drinks there though, and we sensibly took our own water. It's great you can stay as long or short as you like, and the official photo taken came out great - even if the cost was high (S$75 for a copy with a gold coloured high quality frame, or S$45 without - we paud the S$45 and were given a similar silver frame "for free" so worth saying no yo the S$75!).