Private Cultural Tour to Santo Domingo Departing from Punta Cana
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Punta Cana, Dominican Republic
- 7 to 8 hours (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
- Offered in: English
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What's Included
- WiFi on board
- Lunch
- Air-conditioned vehicle
- Alcoholic Beverages
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
We pick up the client in the lobby or at the main entrance of the hotel, depending on the resort. The driver will be waiting for him with a banner on which his name will appear.
Itinerary
1
Zona Colonial
3 hours • Admission Ticket Included
2
Parque Nacional Los Tres Ojos
2 hours • Admission Ticket Included
3
Columbus Lighthouse (Faro A Colon)
1 hour • Admission Ticket Included
Malecon (Pass By)
4
Palacio National
1 hour • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos





Reviews
4.7
based on 19 reviews
We were inclined to book this tour based on the great reviews. We were so excited ro see Santo Domingo. However, the execution can only be described as a disaster: and we aren't sure how there are any positive reviews. Let's start with the booking process. When we booked months in advance, it was listed as a group tour. However, we noticed it changed to a private tour on the site a couple months before our trip and the rate had more than doubled. We reached out to the provider for clarification and never heard back until the night before our scheduled tour with a message that made no sense- was it or wasn't it a private tour, but the price remained the same. They also indicated a pick up time of 715. Next day they never showed up. We reached out to viator and they attempted to get in contact with the tour company to no avail. Eventually someone showed up over an hour late and we had trouble explaining to him how to get through the resorts security. Once we were loaded up, we arrived at a gas station for a handover to another driver, who explained that we had missed the bus and they were going to drive us to our group in Santo Domingo. During the ride we had two pickups of other people on the side of the road and a couple of random gas station stops where our driver left to chat with friends. We finally arrived at Tres Ojos, which was not the first stop on our itinerary per the initial booking we made. We were handed over to a Spanish speaking group wherein we requested english. Finally we were handed over again to another group which was allegedly a bilingual tour. But if the guide had any semblance of a command of English, I'm the Pope. He was nice but we couldn't understand him. Fast forward we go through various locations, again, not able to discern what the guide was saying. And for the record, there were four other English speakers who complained they couldn't understand him either. Lunch was fine for what it was. We took several absurdly long souvenir shop stops instead of exploring historical Santo Domingo. On the ride home, we were switched to another group for the ride back to Punta Cana. Another absurdly long stop at a gas station, and on we went. And then suddenly our driver stopped at a resort and had us get in with another driver. It was a complete waste of a day, not what we paid for, not in the language we requested, and oh yeah, they never provided any water which explicitly stated in our booking. Horrible experience, and we don't even know if we were in the right tour from the beginning. If picking up in Uvero Beach is such a problem, then they shouldn't offer the tour for folks there. If I could give ZERO stars I would. Honestly the best part of the day was making back to the resort alive. Awful communication all around.
Response from Host, Apr 2026
Dear Customer,
We are sorry to hear that your experience did not meet your expectations; however, it is important to clarify several points mentioned in your review.
You booked a shared (group) tour, not a private service. This type of excursion naturally involves coordination with other guests, possible logistical adjustments, vehicle changes, and flexible pickup times depending on routes and traffic conditions. The price you paid corresponds to this shared service, which differs significantly from a private, exclusive experience.
Regarding transportation, it is standard practice in shared tours to organize transfers between vehicles or groups in order to optimize logistics, especially when pickups take place in more remote areas such as Uvero Alto. This is not an error, but rather part of the normal operation of this type of service.
As for the language, the tour is described as bilingual, meaning the guide may alternate between Spanish and English. It does not guarantee a fully English-only experience or the level of personalized attention that a private tour would provide.
Concerning the itinerary, the order of visits may vary due to operational reasons, traffic, or group coordination, without affecting the overall content of the tour.
We understand your frustration; however, your complaint reflects expectations aligned with a private service, which was not the product you selected. For future experiences, we recommend booking a private tour if you are seeking strict punctuality, exclusive attention, and a guide fully dedicated to your language.
Kind regards,
It was a great trip that allowed us to learn a lot about the history of the Dominican Republic in its capital city. Tres Ojos was a natural gem right inside the city.
Response from Host, Mar 2026
I’m really glad you enjoyed it! 🇩🇴 The capital has a fascinating history, and Los Tres Ojos is truly a unique place that amazes everyone who visits. I hope you get to come back soon and explore even more beautiful spots in the country!
Member Pricing
From
$209.00
per personWas $220.00(-5%)
up to 24 hours before the experience starts (local time)
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Private Cultural Tour to Santo Domingo Departing from Punta Cana
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