Tolantongo Private Tour + Pastes + One Day at the Hot Springs

Recommended by 92% of travelers

Badge of Excellence

Mexico City, Mexico

Great choice

10+ bookings last month.

12 hours (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview
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What's Included

Air-conditioned vehicle
Snacks
Bottled water
Sleeping blanket
Cell phone protector against water
Submersible lamp
Bags for wet clothes

Breakfast
Gratuities
Meals

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Our drivers will contact you 15 minutes before your booking time to see you at your accommodation. 8 hours before, you will be sent the information of your guide and assigned car, which will have air conditioning and will be in perfect mechanical and cleaning condition.

Itinerary

Mexico City

4 hours • Admission Ticket Free

Grutas Tolantongo (Pass By)

Grutas De Tolantongo

4 hours • Admission Ticket Included

Mexico City

4 hours • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps

Infant seats available
Transportation is wheelchair accessible
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.7

based on 25 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Awesome your with Ricardo

Carolynn_J, Jul 2026

This was an amazing trip. Richard aka Ricardo was an incredible tour guide. We are so glad we opted for a private tour. He went with our pace and preferred timing. Thank you Ricardo!

Response from Host, Jul 2026

Hello! Thank you very much for leaving us your comment, we do our best to make your experience the best, see you soon

Great tour, but not great transportation for 4

Maulik_S, May 2026

We booked this experience for our family of 4 directly through Viator but the only options online were for 2 people. They had us book two separate bookings for a private tour. You would think for 4 people there would be an adequate car supplied however the car that showed up was a compact car for our family of 4. It was very uncomfortable for a 8-9 hour roundtrip ride. Our driver Daniel was incredible though and completely not his fault that they sent him for this specific group since his car would have been fine for two people. The tour itself was really nice. The pools and cave/tunnel were a lot of fun and the kids loved it too.

Response from Host, May 2026

Hello, our tours are personalized for a maximum of 3 people (this is the maximum number we have for this tour). Tolantongo is an amazing destination and we are happy that you liked it.

Bad trip

Vit_B, Nov 2025

This definitely wasn’t a private tour experience and I wouldn’t recommend it. We knew the journey from Mexico City was going to be around 4 hours each way but the website promised a blanket so we could sleep and car with aircon so we thought it will be a comfortable car, it couldn’t have been worse as the car was totally unsafe, no seat belts, warning lights on dashboard, doors didn’t open from inside, clutch wasn’t working so he couldn’t put in some gears, no aircon so we had to have windows open all the way even on motorways so we couldn’t relax or sleep as we were worried the car won’t make the journey. The driver was very young but nice, however he was also on the phone the whole time. They were clearly using his personal car which really was bad. But he was friendly and tried his best. The springs are nice but there isn’t much to do there and 4 hours is bit long as when it gets busy you are just sitting in a little pool with lots of other people. They promised covers for our phones, under water torches etc and you don’t get anything. The cave and river were closed also so we were just in the springs for the whole time. All in all it’s not a trip worth taking. The balloon trip with another company is however amazing and I can recommend that one. I bought this as a present for my husbands birthday and we came back very very disappointed.

Response from Host, Nov 2025

Hello, our tours are indeed private and we have evidence of that. We even provide all the promised amenities in a special bag, and the seat belts and conditions of our cars are good. We also have photos of your trip where there are no people in the pools.

Highlight of our trip

Alexis_M, Jun 2025

Ricardo was an excellent driver! Very flexible, safe, and informative. We really enjoyed our day despite the rain.

Response from Host, Jun 2025

Thank you very much for scheduling this tour with Nenemi! We hope you enjoy your visit to Mexico a lot! We look forward to seeing you again. ☺️ -Nenemi