Marrakech Bahia Palace Skip the Line Ticket With Audio Guide

Marrakech, Morocco

Very popular!

5+ bookings in the past 6 hours.

1 to 2 hours (approx.)
Offered in: English

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Overview

What's Included

Admission Fee - Admission fee
Audio Guide

Meeting and Pickup

Operating hours

06/20/2026 - 11/28/2027
Monday - Sunday : 9:00 AM - 5:00 PM

Departure Point

Bahia Palace, 5 Rue Riad Zitoun El Jdid, Marrakech 40000 Morocco

What To Expect

Bahia Palace

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible

Near public transportation
Transportation is wheelchair accessible
Most travelers can participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.0

based on 18 reviews

Total reviews and rating from Viator & Tripadvisor

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Not worth a visit at the moment with renovation works

Suzanne_C, Nov 2026

Unfortunately this was very disappointing as there was so much renovation work going on there wasn’t a great deal to see. We paid for skip the line tickets but didn’t need them and also audio guide but that was quite confusing to work. Overall we didn’t feel it was value for money

Hostile customer service, missing instructions, and a scammy audio guide

MaGianiva_B, Nov 2026

Avoid this operator at all costs. The voucher explicitly states "this is not your ticket" yet provides ZERO redemption details. The provider ignored our messages entirely, forcing us to go through app support who had to call the operator themselves just to get a response and finally get us our entry passes. The "included" audio guide was a total sham: you have to watch ads before every single track, and after just two short parts, it demands a paid subscription to continue. When I brought this up, the operator was extremely condescending, claiming I simply didn't know how to use it and that "others use it normally" despite numerous other Viator reviews reporting this exact same issue. When called out for their rudeness, they literally said, "My job is to send the ticket and I did." It was an incredibly upsetting, poor-quality experience, and we ended up abandoning the tour altogether. To top it off, they refused to issue a full refund. Save yourself the headache and book with anyone else, or go early as soon as the Palace opens and get your tickets and audio guide there.

Bahia Palace tickets

Gill_M, Nov 2026

The tickets you sent me on email were not valid, refused entry to Bahia Palace. Awful experience, contacted local company to complain. Eventually told I would get a refund, still waiting, disgusting.

Lovely visit, beautiful &...

Mette_S, Oct 2026

Lovely visit, beautiful & quiet in the busy city!Audio guide received via whats app fyi, we liked it

Ok but in renovation

Marzena_H, Oct 2026

Beautiful palace and surrounding gardens. Unfortunately most of it closed to the public due to renovation

Worth the visit

Susan_R, Oct 2026

We did this visit without a guide. There are plenty of explicative notices dotted around to give you a good idea of what you are seeing and an audio guide is also available. It’s an interesting site and worth the visit even though there are renovation works going on at the moment.

Tickets was send directly to my WhatsApp Number

Sara_F, Oct 2026

It was a great experience, also the Tickets was send directly to my WhatsApp Number on the Night of my visit and this give me plenty of time to visit the palace, also the Audio Guide Link was very useful, realy it was a great experience on Marrakach

Underwhelming

Brian_A, Oct 2026

Tha Palace was too crowded, under major renovations and underwhelming compared with many other cultural sights and palaces. They need timed entry to even out crowds. Couldn't sort out audio guide so I contacted Viatour but by the time they responded with an audio link it was too late

Bahia Palace

Pauravi_P, Sep 2026

Visited Bahia Palace after purchasing tickets on Viator. Once we received the tickets everything was fine, however communication regarding when and how to receive was poor. Had to send many messages. Didn’t get until 1:00 am day of which made it difficult to plan our day. We were hoping to go first thing in morning but were delayed and there was a crowd at the palace.

Average

Samina_R, Oct 2026

Very crowded. A large part is inaccessible due to construction. The audio guide is online and is only in English, and on top of that, you have to watch a lot of advertisements between each step! Whereas you can easily buy tickets on-site and have a real audio guide in the language you want, and all that for less!

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Marrakech..

ALFONSO_P, Oct 2026

At first disconcerting because it indicated a different date than the one chosen.. but in the end very satisfied

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Really very disappointed!

Fabienne_R, Oct 2026

I have already booked tours through Viator but this is the first time I have had a problem. I did not understand why we were offered the tour of the Bahia Palace in Marrakech with an audio guide because the ticket was neither recognized nor valid for the visit. We were directed to the manager at the entrance of the palace who, after we explained our situation, finally agreed to let us visit! I would really like someone to explain this to me!?! He told us that there was no audio guide in English as we supposedly booked, there were 4 of us with a skip-the-line ticket without a scheduled time, at over €10 nonetheless... And I find it truly shameful to charge this price for a palace that has suffered so much from the earthquake, there is nothing left to see, everything is overgrown, courtyard and garden, simple signs show what it was like before!

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Palace under construction and the Vialtor audio guides do not work

Sandrine_H, Oct 2026

The palace is under construction, so the experience was not fantastic. There were a lot of people in the visitable areas. Furthermore, the audio guides purchased with the tickets must be used with an application that works for 5 minutes and then nothing else. You also need to have internet...

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Bahia Palace with viator, recommended!

Silvia_B, Oct 2026

Bahia Palace is a magnificent palace, as is Marrakech, and it is one of the stops not to be missed. To be seen calmly, so it is better to come early in the morning and buy tickets a few days before on viator because the influx of people is high. The system works perfectly and the ticket is also sent on whatsapp on the day of the visit itself.

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Visit Bahia Palace.

Marta_L, Sep 2026

A bit confusing when entering because there are some ticket booths, but they are for buying the official tickets. We had an audio guide and with the link they give you, you need a password.

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