Private transfer Hanoi to Ha Long Bay

Hanoi, Vietnam

2 hours to 2 hours 30 minutes (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

What's Included

Air-conditioned vehicle
All Fees and Taxes

Coffee and/or Tea

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Meeting point

Hanoi, Ha Noi, Vietnam

Drop-off point

Hạ Long Bay, Vietnam

End point

This activity ends back at the meeting point.

Operating hours

10/25/2022 - 06/30/2027
Monday - Sunday : 12:00 AM - 11:30 PM

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Infant seats available

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
No heart problems or other serious medical conditions
Most travelers can participate
This is a private tour/activity. Only your group will participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Jeffrey_S

Drivers were prompt. Vans were clean and comfortable. We especially liked the massage seats that n the van.

Reviews

4.2

based on 12 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Personalized shuttle

Greg_H, Mar 2026

Our driver was very accommodating when it came to personal requests to stop for a coffee and at the bank.

Massage seats were great

Jeffrey_S, Jan 2026

Drivers were prompt. Vans were clean and comfortable. We especially liked the massage seats that n the van.

Unprofessional Service Ever!

Catherine_S, Jan 2026

Very bad - Unprofessional experience EVER! - We prepaid for a private transfer to be meet us at the airport on arrival. NO ONE was there to greet us. We contacted Viator re where is our booked driver- Viator had our flight details - the driver contacted us 1/2 hour later- he told us was caught in traffic. One hour later he turns up. My son noticed that the Fuel light was on and mentioned it to the driver- The driver said "Its ok" - then pulled into a fuel station to fill the fuel up. (all on our time) We were wondering why the travel time was taking so long as he was driving through back streets, He then phoned someone, and he pulled over - handed a woman a paper bag, she handed him money, we drove a little way and then he told us he has to stop to go to the toilet. A journey that was to take 2.5 hour travel time took more than 3.5 hours + 1 hour delay at the air. - He Had to Fuel Up his vehicle, He had to go to the toilet, He Performed personal business, on our Vacation time, & On our $!! We would not recommend this service to any one

We got there!

Becca_B, Apr 2025

They communicated well and arrived exactly on time at the prearranged destination. Everything was flawless.

Good service. Could improve communication.

Joseph_C, Feb 2025

After booking we received a WhatsApp message from the staff/manager with the booking information. There was no clear instructions on where to meet or what would happen. I had to message and then call the guy on WhatsApp who then told me where to go. I was expecting someone would meet us at the arrivals hall. The driver and car were comfortable and they had a child seat like we requested.