Airport Transfer Hotel
Cartagena, Colombia
- 15 to 30 minutes (approx.)
- Pickup offered
- Mobile ticket
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What's Included
- Private transportation
- Air-conditioned vehicle
- WiFi on board
- Parking Fees
- Gratuities
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
A driver guide will wait for you at the airport passenger exit with a sign and your name to take you to the parking lot where our vehicles are and transfer them to their destination within the city of Cartagena.
Drop-off point
- Cartagena, Bolivar, Colombia
to the destination hotels
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos





Featured review
Tyson_K
Great communication, sending messages on his location while we were waiting on getting out of the airport. Nice air conditioned vehicle. Would use again.
Reviews
4.0
based on 48 reviews
mark_p, Sep 2025
Driver never showed had to take an uber. This was a terrible experience i would not recommend to anyone. Why bother even booking when you can't rely on this company to show up. Last time using them.
Response from Host, Sep 2025
We apologize for not having availability on the 20th, since we attended a massive event and we could not arrive on time for you, we have already located the refund process of 100% of your reservation
Andrea_T, Dec 2024
Pickup was seamless as I was greeted with a bold name tag and a very friendly snd informative ‘hostess’ and driver!
Response from Host, Dec 2024
Thank you very much for giving us this excellent review, this motivates us to continue improving and keep doing things right
Marie_M, Sep 2024
We were picked up on time and greeted with an identification sign and friendly welcome. We would use them again.
Response from Host, Sep 2024
Thank you for taking the time to give us your opinion, it's good
Knowing that we are doing things right and that our customers are satisfied with the service
Teandra_L, Jul 2024
Arranged for round-trip transportation prior to leaving the country, intentionally booked a private sedan for arrival and a shuttle for day of departure. The young lady who was present to greet us communicated very well each step of the way (from landing to arriving at the vehicle). To our surprise we had a shuttle van and not a private car which paid an extra fee for ($35 vs $20). We weren’t pleased with swap and trade, however, the gentleman that drove us to our hotel was kind and conversational.
Response from Host, Jul 2024
We do not understand your claim was received in a vehicle type SUV model 2024, comfortable spacious and comfortable, the service included the wait for more than an hour a person was communicating with you to be attentive to your departure and they took you without setback as you say to meet the vehicle that picked you up near the passenger exit for your comfort, the two people both the young woman who received it and the driver speak English for greater tranquility and safety of the passengers. , the service that is offered is clear that it is an SUV not a sedan and the cost is one of the cheapest in the city in terms of cost benefit
Tyson_K, Mar 2024
Great communication, sending messages on his location while we were waiting on getting out of the airport. Nice air conditioned vehicle. Would use again.
Response from Host, Apr 2024
Thank you very much for taking the time to give us this excellent review, every day we are improving to have an excellent service
Wil_P, Jan 2024
After coming through customs and arriving at the ground transportation area there was no one waiting with a sign, there was no one there at all to take my wife and I to our hotel. Called the provided number and go nowhere, so ended up just taking a taxi. Will definitely be requesting a refund. Not the way you want to begin vacation, but won’t let it ruin it either.
Response from Host, Feb 2024
Yes, we apologize, but those days at the beginning of the year we were very busy and we did not manage to meet 100% of our great demand, we expect it in a next
Opportunity to give you compensation, but your money was refunded 100%
DrCladie_S, Nov 2023
Friendly driver that stayed in communication with me from the time I booked reservation til pick up and on-time.
Response from Host, Nov 2023
Thank you very much for taking your time and giving us such a good opinion, it is important for us to know that we are doing things right.
Larry_G, Aug 2023
I ordered a premium experience for my airport transfer. A small Peugeot vehicle transported me. The only difference to the local cab was the color of the vehicle. Just didn’t get it!
Response from Host, Sep 2023
In response to your opinion we inform you that the characteristics of the service are completely fulfilled because it offers a sedan vehicle for one to three people, including the cost if you analyze is very small compared to other exclusive transportation agencies, this includes waiting at the airport for two hours a person with a sign and your name are some added value to such low cost, if you needed a larger luxury vehicle the value is much more expensive.
Our service provides security, which you do not have in local cabs, peace of mind if you forget something in the car, it is sure to be returned, the driver speaks English and is easier to communicate.
ckdooley430, Feb 2023
VIP Taxi did not show up. I booked and paid for the service to pick us up at the airport at 4:30pm. Immigration line took 1 hour. They said they would wait for up to 2 hours, but they did not. We took a yellow taxi instead. Much easier and cheaper. Do not waste your time with this company. They do not live up to their name at all.
Response from Host, Apr 2023
The day you arrived we waited for you for more than three hours, and you did not show up, we tried to call you on the cell phone number, and you did not answer for this reason the driver left the place giving the information that you had not arrived, and unfortunately we apologize but you should have contacted us informing us of your delay, so we could wait for you, without any problem as we have always done with all our client.
Thomas_O, Nov 2022
Immigration and customs line was long in Cartagena and when I left airport - no car or driver. Want entire reservation cancelled and full refund.
Response from Host, Nov 2022
he waited more than an hour for the passenger exit and he did not come out we called his contact cell phone and he did not answer for this reason the driver could not wait for him any longer, all our clients leave satisfied with our punctuality and professionalism, you apparently do not He answered the cell phone and it took more than 1 hour if he had answered there was no problem waiting for him
David_L, Aug 2022
Our plane landed at 8:30, so I scheduled for 10: 30 to make due we got off the plane, through customs, and got our bag in time. The driver got to the airport at 8:30 and waited until we were through customs, which took an hour. I appreciate him getting there early. Very good service.
Response from Host, Aug 2022
thank you for taking the time to give us this excellent review, it is important for us to know that we are doing things right
Jay_G, Feb 2022
Our airline moved us to a later flight traveling for my honeymoon. I paid for this so there would be no stress and everything set. My wife called to tell them one hr before our pickup time and was told too late. So had to pay for a taxi also.
Response from Host, May 2022
Dear customer, the day your flight arrived our company scheduled the transfer service to the hotel, an hour before you contact us and inform us that if the flight is canceled by the airline, we review the airline information and confirm that the flight was not canceled and that it would arrive without any problem at the scheduled time, apparently you had connection problems and did not manage to take the plane, you asked us for the pick-up service for the next day and we informed you that the programming for that day was already done that at next day I should make a new reservation situation that you did not accept
Joseth_B, Oct 2021
I paid for a round trip had to pay to go back to the airport after representative Informed me I was paying for a round trip ticket …
Response from Host, Oct 2021
Good morning, thank you for using our service, I think you had a confusion because the service says transfer airport hotel and additionally we could pick you up from the Hotel to the airport if you wanted, which we did, I hope I have clarified your concern, how can you see this is one of the services best rated by our clients. Thank you very much, your opinions help us to improve
From $40.00
per group (up to 3)up to 24 hours before the experience starts (local time)
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Airport Transfer Hotel
48
30 minutes
Free Cancellation
From
$40.00
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