Small Group Whale Shark Encounter - 10 years in business

Recommended by 96% of travelers

Badge of Excellence

Cancun, Mexico

6 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

Swim alongside magical whale sharks in Cancun. Leave early in the morning to avoid other boats and enjoy a small-group guided snorkeling encounter alongside these massive, gentle creatures—and leave safety concerns and logistics to your guide. You’ll enjoy breakfast, lunch, snacks, and drinks, plus relaxing time at North Beach on Isla Mujeres. You’ll even receive photos taken by your guide.

Enjoy a bucket-list experience of snorkeling with whale sharks in Cancun
A experience guide ensures the encounter is safe and comfortable
Food, drinks, and photos are included for convenience
Experience more personal attention on a small-group tour

What's Included

Breakfast

Light breakfast at the port
Snacks

Traditional Mexican snacks, water, Coca Cola, Sprite & Corona beer in the van
Air-conditioned vehicle
Use of Snorkeling equipment

Use of Snorkelling equipment
Pictures are included! If circumstances allow us to take pictures we don't charge you for them.

Tips
Nature reserve and dock fee of $14 USD per person, which will be due at the marina.

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Getting up early is the key to a successful and fun packed whale shark encounter. We leave port at 07:30 AM in order to be first out on the water. That means pick up at your hotel or vacation rental can be early, but it's worth it! NO FUEL SURCHARGE

Itinerary

Playa Norte

6 hours • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking, unless booked within 10 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
Not wheelchair accessible
Not recommended for travelers with back problems
No heart problems or other serious medical conditions

Most travelers can participate
Not suited for children younger then 4 yours
Not suited for pregnant travelers
This tour/activity will have a maximum of 10 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

Analisa_M

This was an AMAZING experience!!! I highly recommend Kay Tours especially Cedric and Nester were awesome guides and boat operators. They made my 10-year old daughter feel comfortable and gave the rest of us (3 adults) a great experience. It was a great day and we saw many whale sharks.

Reviews

4.9

based on 26 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Best Tour ever. Highly recommend the Team with Adolfo & Captain Lobo

Luise_B, Sep 2025

This was the best tour I ever had! Tourguide Adolfo is absolutely brilliant in what he does. He guided us, a small group of people, through the day and water with his knowledge, years of experience and passion for the whale sharks. Seeing and swimming with the whale sharks are a highlight I will never forget. The videos and photos Adolfo had take in the water with the animals are stunning! It’s worth the money, even more would be fair. After swimming with whale sharks we had the best self made ceviche in the crystal clear water of Playa del Norte on Isla mujeres. The Pick-up service at the hotel was also great. The equipment and the boat are top, too. I will definitely book it again whenever I have the chance to. Kay Tours is a highly recommended Tour Company. Great staff, equipment and the prices are absolutely worth it! Thanks Adolfo & Captain Lobo!

Response from Host, Sep 2025

Thank you for taking the time to share such a detailed review. Thank you for your strong recommendation and for recognizing the value of the experience. We look forward to welcoming you again whenever you return.

The staff on the Shaddai...

Liz_H, Aug 2025

The staff on the Shaddai were absolutely fantastic!! It was a great experience!! They were super knowledgeable and did everything to ensure our whale shark encounter was memorable!!

Response from Host, Sep 2025

Thank you for taking the time to share your feedback. We are delighted to hear that your experience was so positive. Everyone is working hard to provide not only a safe and organized tour but also an experience that leaves lasting impressions, and your recognition means a lot to us. We truly appreciate your kind words and look forward to welcoming you on another adventure in the future.

Great birthday snorkeling with whale sharks!

Analisa_M, Aug 2025

Response from Host, Sep 2025

Thank you for sharing your review and for choosing to celebrate such a special occasion with us. We are very pleased to hear that your birthday snorkeling experience with the whale sharks was so memorable. We truly appreciate your recommendation and look forward to welcoming you again on another adventure in the future.

Fantastic Day!!!!

Helen_E, Jul 2025

We had a wonderful experience!!! We received a text the night before letting us know what time our pick up was from the hotel. The weather was beautiful there were over 50 whales at the location. We were told it was the best day of the season so far. All 10 of us on the boat had Interaction with the whales. Everyone gets 2 jumps into the water with the whales. We were given sandwiches, water or soda as a snack. We then went to gorgeous Isla Mujeres. Where you could get out of the boat and swim. We were served a delicious lunch of guacamole, ceviche, and fresh fruit beer or soda. The captain and crew were all awesome!!! They take videos and pictures of you in the water with the whale sharks. These are included for free. I could not have asked for a better experience. Bucket list for sure!!!

Response from Host, Sep 2025

Thank you so much for sharing your experience and for taking the time to write such a detailed review. We are very happy to hear that you enjoyed your Whale Shark Encounter and that the conditions that day made it such a special outing.

Wicked cool - swimming with Whale Sharks!

Robert_O, Jul 2025

We had a fabulous experience with Kay Tours Mexico! Diego and Captain Irving (aka, Captain Jack!) were fun and gracious tour guides. They did an excellent job of ensuring we got to swim with the Whale Sharks and a huge perk was the included videos and pictures! After swimming, we went to the beautiful Isla Mujeres where we enjoyed homemade ceviche and guacamole (YUM!) by the Captain. If you are considering swimming with Whale Sharks, we highly recommend Kay Tours Mexico.

Response from Host, Sep 2025

Thank you for taking the time and sharing your experience here. We are happy to hear you had a great time!

Absolutely A Must.

Ralph_J, Jun 2025

Had the most amazing experience swimming with the Whale Sharks. Carlos and Oscar form Kay Tours did a fantastic job. Would do this tour again in a heart beat. From start to finish these guy's made sure every need was dealt with. Two thumbs up to Carlos and Oscar of Kay Tours