Amazing Snorkeling Experience in Cancun

Cancun, Mexico

3 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

Whether you’re an expert snorkeler or a water novice, make the most of your Caribbean vacation on this tour with a specialized guide and a snorkeling lesson. Exploring in water no deeper than 13 feet (4 meters), see colorful fish, a shipwreck, sunken statues and (almost certainly) sea turtles in the wild. Your package includes door-to-door transfers from hotels in Cancun, Isla Blanca and Playa Mujeres, but excludes dock fees.

Snorkel four separate spots in Cancun, including a shipwreck
Guide, gear and full instruction are included—perfect for beginners
Includes a welcome photo—in-water photo packages available for purchase
Picks up and drops at any hotel in Cancun, Isla Blanca or Playa Mujeres

What's Included

Bottled water and lockers.
Round transportation from any hotel in Cancun, Isla Blanca and Playa Mujeres
Specialized and friendly guide.
Specialized snorkel equipment
Theoretical and practical lesson

Dock fees ($15. 00 usd per person to be paid at check-in).
Photo service (optional).
Gratuities (optional).

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Pickup details

Depending your hotel location the pick up time will change, we will contact you by email to confirm the exact pick up time and location. We do pick up from major hotels in Cancun, if your hotel is not a pick up location we will set the closest pick up point. Transportation is only included for hotels in Cancun and Playa Mujeres.

Meeting point

Marina Punta Norte
Carretera Punta Sam Marina km.2 + 050, Supermanzana 84, 77525 Cancún, Q.R., Mexico
Marina Punta Norte in Punta Sam, We will send you instructions to the location once the reservation is confirmed.

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
No heart problems or other serious medical conditions
Most travelers can participate
Not wheelchair accessible
Not recommended for participants with heart conditions or other serious medical conditions

It is recommended that you bring a credit card or cash to buy souvenirs and for personal expenses
You can purchase food and drinks at the restaurant in the marina
Bring a swimsuit and towel, and please wear sunscreen and insect repellent that are biodegradable and free of chemicals
This tour/activity will have a maximum of 15 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.6

based on 11 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great Sites, Great Tour Guides

Amanda_T, Jun 2024

Wonderful experience with Carlos and Emilio! They adapted to the needs of our 7 year old and made sure everyone on the tour got to see the amazing ocean sights.

Bait and switch pick up points.

Janet_G, Apr 2024

I did not go on the tour. I received confirmation of the reservation with time and place of pick up within 24 hours of departure. Wisest Tours changed the point of pickup saying my report was not on their pick up route. I would have had to pay for transportation to the closest pickup point. They would not let me cancel so I am out the cost of the trip.

Response from Host, Apr 2024

Hello Janet_G, We sincerely apologize for any inconvenience you experienced regarding the pick-up point for your snorkeling tour. We understand how frustrating it can be when plans change unexpectedly. Please allow us to clarify that there was no "bait and switch" involved. As part of our standard procedure, pick-up details, including time and location, are communicated via email to all our guests more than 24 hours before the activity. We make every effort to ensure clear communication and avoid any confusion regarding pick-up arrangements. Regarding your specific situation, we regret to hear that your resort was not listed on our pick-up route. In such cases and as described on the tour page, we do our best to accommodate our guests by arranging the closest meeting point possible for their convenience. However, we understand that you requested a change few hours before the pick-up time, and sadly, it was not possible to accommodate the change with that much time in advance. We deeply value your feedback and would like to address your concerns further. Please reach out to us directly so we can discuss possible solutions and ensure your satisfaction. Once again, we apologize for the disappointment you experienced and hope for the opportunity to make things right in the future. Warm regards,

too many parties invloved...

Karthik_P, Nov 2023

too many parties invloved and no communication between them. Didn't show up on time and charged me extra at location leaving me with no option but pay.

Response from Host, Dec 2023

Thank you for sharing your experience, we sincerely apologize for the inconveniences you faced during your recent tour. Your feedback is crucial in helping us refine our services. We deeply regret the lack of communication and punctuality you experienced. This is certainly not the standard we aim to uphold. Your concerns will be addressed internally to improve coordination and prevent such issues in the future. Once again, we appreciate your feedback, and we're committed to making the necessary adjustments to enhance our services. We hope to have the opportunity to regain your trust in the future. Best regards,

Oscar was an amazing...

Thomas_A, Jul 2023

Oscar was an amazing guide! He helped me knock swimming with a sea turtle off my bucket list! My daughter was having some difficulty and Edwardo made sure to get her back on the boat and keep her comfortable. My only complaint is that I was never notified of a pick up time. If I hadn’t called and ask we would have missed our trip. It was very disappointing to think I would have missed such an opportunity due to lack of attention to detail.

A dangerous wasted day.

Philip_S, Jul 2023

The sea was barren of fish. The tour group was overcrowded and therefore each site was in the proximity of other boats and snorkeling was dangerous and the water was too rough to see clearly. My worst Viator experience.

Response from Host, Jul 2023

Dear Philip, Thank you for sharing your feedback with us. We want to begin by expressing our deepest apologies for the disappointing experience you had during your tour. We understand your concerns regarding the wildlife sightings and the sea conditions. As much as we strive to provide incredible wildlife encounters, we must emphasize that we have no control over the behavior of wild animals or the abundance of marine life in the sea. Wildlife encounters are unpredictable, and despite our best efforts, there are times when sightings may be limited. Regarding the sea conditions, we prioritize the safety and well-being of our guests above all else. We fully respect and adhere to the guidance provided by local authorities regarding safety at sea. However, weather and sea conditions can change rapidly, and this can impact the clarity of the water and the overall snorkeling experience. Please be assured that the safety of our guests is of paramount importance, and our decision-making is always geared towards ensuring a secure and enjoyable outing. We regret to hear that the tour group felt overcrowded during your trip. We continuously monitor and manage group sizes to provide a comfortable and enjoyable experience for all participants. We will take your feedback into account to further improve our arrangements and ensure that each site is not overcrowded, allowing for a more relaxed and enjoyable experience. Once again, we apologize for the disappointment you experienced. We value your feedback as it helps us identify areas for improvement. We are committed to continuously refining our services to deliver exceptional experiences to our guests. If you are open to giving us another opportunity in the future, we would love to welcome you back on one of our tours and provide an unforgettable experience that meets and exceeds your expectations. Best regards,