Zermatt Village & Gornergrat Railway Tour | From Basel

Badge of Excellence

Basel, Switzerland

10 hours (approx.)
Mobile ticket
Offered in: English

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Overview

What's Included

Local Guide
Standard Rail Pass
Gornegrat Railway Priority Pass
Meet & Greet at Basel SBB (Instructions will be sent after booking)

Lunch (can be purchased by card in Zermatt)
Gratuities

Meeting and Pickup

Meeting point

Basel SBB
Centralbahnstrasse 10, 4051 Basel, Switzerland
It is in front of the Migros Flower Store inside the Basel SBB. You can also find it on our website - Tours of Switzerland

End point

This activity ends back at the meeting point.

Operating hours
.8:30 am

Itinerary

Basel

3 hours • Admission Ticket Free

Zermatt

1 hour • Admission Ticket Free

Gornergrat Railway

3 hours • Admission Ticket Included

Basel

3 hours • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation

Infants must sit on laps
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This tour/activity will have a maximum of 15 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.6

based on 18 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Let down by a couldn't care less provide

yvonne_p, Mar 2026

I was let down by provider. Got an email to say tour was cancelled but no plan B. I eventually took myself by needed lots of help from tourist info staff. Had to pay for another train ticket as they wouldn't accept the ticket provided by tour operators. I was not happy. Generally a very disappointing day.

So much more than we expected.

Diane_E, Sep 2024

Our guide Jonas made the day. While we were initially upset that we were not going to be able to take the trip that we had anticipated, he discussed our options with us and came up with something much better! We are public transport neophytes; Jonas handled all logistics that got us from Basal to Grindewald with no issues. Grindewald was more than I expected, a perfect day in the mountains, a perfect last day in Switzerland.

Very poor

Charles_F, Sep 2024

It was a nightmare, you sent me a confirmation for 4 tickets. When we met with the guide they charged an extra 127.00francs. Stating they didn’t have the birth dates of my spouse and my traveling partners spouse. It seemed like a total fleece job. I tried to contact someone at your company to speak with somebody live but couldn’t due to your poor customer service department.

Response from Host, Sep 2024

Thank you for your feedback, we are sorry to hear that you didn't enjoy the tour due to the names and date of birth of the participants that were not properly provided to Viator where you booked our tour. We tried to get in touch with you prior to avoid any additional fees. Our operations team always wants to ensure everything runs smoothly, and any last-minute ticket purchase requires extra time and effort, hence the fee. With this said, you spoke to a member of the team, threatened him, and tried to take his personal details. He then advised the option to purchase your friend's own tickets at the train station with the assistance of our guide to avoid paying the additional fee, and then we would refund you the ticket rate. You decided against this. We always recommend and sent a confirmation email requesting that all details are sent to us at booking@tours-of-switzerland.com , we also welcome to visit our booking and confirmation policy below: https://tours-of-switzerland.com/booking-cancellation-policy/ Always make sure you insert the right details to avoid such situations..

Cloudy skies with a fantastic guide

Cori_G, Jun 2024

Our private guide Rhay was absolutely wonderful. We went up to the Matterhorn on a bad weather day where the mountain was covered by clouds but I didn’t care because I enjoyed spending time with our guide so much that just hanging out with him all day was well worth the trip.