Banff Cave & Hot Springs Audio Walking Tour (Not a Ticket)

Banff, Canada

1 to 2 hours (approx.)
Offered in: English

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Overview

What's Included

Engaging storytelling: Uncover unique tales and thrilling history for a memorable journey!
Perfect narrator: nothing can beat listening to a great voice. Proven with tons of rave reviews!
Learn more: dive deeper into any story you enjoyed with extra stories.
Comprehensive route and stops: See it all, miss nothing, leave no stone unturned!
Offline maps: no signal, no problem! Works perfectly without cellular or wifi.
Hands-free: audio stories play on their own based on your location. Easy to use!
Go at your own pace: Start anytime, pause anywhere, enjoy breaks for snacks and photos freely!
Easy-to-use app: download Action’s Tour Guide App onto your phone

Entry to Cave and Basin National Historic Site is $9/Adult. (2024))
National Historic Site Passes.

Meeting and Pickup

Meeting point

311 Cave Ave, Banff, AB T1L 1K2, Canada
Begin from 311 Cave Ave, Banff, AB T1L 1K2, Canada. After booking the tour, search your emails and texts for "audio tour". Your tour is VALID FOREVER, so follow these instructions NOW to finish setting up the tour while you have Wi-Fi/data. Do NOT wait until you are onsite.

End point

This activity ends back at the meeting point.

Arranged start time

Confirm time with the local provider in advance of your experience.

06/28/2023 - 04/13/2027
Monday - Sunday : 9:00 AM - 5:00 PM

Itinerary

Cave and Basin National Historic Site

10 minutes • Admission Ticket Free

Internment museum (Pass By)

Marsh Loop Trail (Pass By)

Sulphur Mountain Cosmic Ray Station National Historic Site (Pass By)

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Most travelers can participate
How To Access: After booking, you’ll get an email and text with setup instructions and password (search “audio tour” in emails and texts). • Download the separate tour app by Action • Enter the password sent by email and text. • MUST download the tour while in strong wifi/cellular. • Works offline after download.
How to start touring: Open Action’s separate audio tour guide app once onsite. • If there is just one tour, launch it. • If multiple tour versions exist, launch the one with your planned starting point and direction.
Go to the starting point No one will meet you at the start. This tour is self-guided Enter the first story’s point and the audio will begin automatically Follow the audio cues to the next story, which will also play automatically. Enjoy hands-free exploring. If you face audio issues, contact support. Stick to the tour route & speed limit for the best experience.

Travel worry-free: Use the tour app anytime, on any day, and over multiple days. Start and pause the tour whenever you like, taking breaks and exploring side excursions at your own pace. Skip anything you don’t care about or explore bonus content for everything that interests you
Savings tips: Walking tours: couples can share one tour by splitting headphones
New, Lifetime access, no expiry. Use it anytime, on any trip, as many times as you want.
For the best experience, bring headphones/earbuds for your walking tour.
The tour requires a supported mobile device for navigation. Please use an iPhone with iOS 15 or later, an Android device with Android 9 or later, or an iPad/tablet with GPS and cellular service.
Your password can be used on the same number of devices as travelers booked. Enter the same password on each device.
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Reviews

3.2

based on 6 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Not really a walking tour

Vivian_S, May 2025

This is NOT a walking tour. Its a narration to accompany the walk for which you pay separately. There are descriptive signs and rangers along the way. There are also additional fees to enter the cave and the hot springs.

Response from Host, May 2025

Vivian, I’m sorry for the confusion. The tour wasn’t what you expected. This is a self-guided audio tour; the entrance ticket isn’t included as mentioned in the listing. I saw your message and have already processed a refund. Let me know if there’s anything else I can help with or if you’d like to try a different tour.

Scenic but smelly

Sally_D, Aug 2024

Scenic views of the Bow River and Sulphur Mtns, interesting stories from the recorded narrative. However, 2nd half of the Marsh route I followed, the path is a big muddy trench used for horse riders so full of horse manure! Would not recommend this route until the path is improved or changed.

Response from Host, Aug 2024

Sally, I’m glad you found the stories and scenic views along my Banff Cave & Hot Springs Self-Guided Walking Tour interesting! The tour is designed to follow a specific route, but I understand how the conditions on the second half of the Marsh route might have impacted your experience. Unfortunately, the path wasn’t in the best shape during your visit. I appreciate your feedback and will keep it in mind for future updates.

Was told it was a scam

Hunter_P, Jul 2024

These tickets did not work at the cave and basin. Was told this has been a problem all year and that these tickets are not real and I had to purchase new ones

Response from Host, Jul 2024

Hunter, I understand your frustration. My tour is an audio guide only and does not include admission tickets to the cave and basin. These need to be purchased separately. If you bought the wrong product, please email me immediately or request a refund through Viator. I'll happily give you a full refund.

I strongly advise using the Viator guide.

Anne_G, Jul 2024

The self guided walking tour was very helpful because there were not very many staff members or maps available on the walking tour.

Response from Host, Jul 2024

Anne, I'm glad you found my Banff Cave and Hot Springs Self-Guided Walking Tour helpful! It's great to hear that the tour enhanced your visit even with few staff around. If you're up for more exploration, check out my 100+ Self-Guided Driving & Walking Tours by Action—it's packed with diverse experiences like this one!