Private Sightseeing Tour in Zurich

Zurich, Switzerland

3 hours (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

Overview

What's Included

Private transportation
WiFi on board
Air-conditioned vehicle
Bottled water

All Fees and Taxes
Tipping

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

our guide will be wiating for you at lobby area hold a sign showing our Company name

Itinerary

Zurich

3 hours • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infant seats available

Not recommended for travelers with back problems
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.7

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Beyond Disappointing.

Jennifer_T, Jan 2026

We signed up for this tour as it stated it was 3 hours and included private transportation. We specifically wanted the private transportation due to some physical limitations. Our guide showed up 25 minutes late, no transportation, and only gave us a 2 hour tour. Our guide also had no information on the city. He was very nice but did not know anything about the buildings or sites or any fun facts about the city as others provide. In fact he was googling things as we were going. I could have done that and saved the $492 I paid for this tour. The day after this tour we had a different tour with another company who explained we should have had the car and also noted all of the places we should have seen on the tour. It was maddening to learn we didn’t even see key sites and fun hidden gems. I use Viator all the time and have never had this experience.

Response from Host, Jan 2026

Thank you for taking the time to share your feedback. We genuinely regret that your experience did not meet your expectations, and we would like to clarify a few important points to ensure accuracy and transparency. First, regarding private transportation: The tour you booked is designed primarily as a guided city walking tour. Any mention of pickup refers to hotel pickup only when accommodation is located outside the city center, which is clearly stated in the tour description on Viator. A private vehicle is not a guaranteed or standard component of this tour. At no point prior to or during the tour were we informed of any medical or mobility limitations. Had this been communicated in advance or even during the tour, we would have gladly adjusted the experience or arranged transportation to ensure your comfort. Regarding the tour duration: The total tour time includes meeting, orientation, and guided sightseeing. While timing can vary slightly due to city conditions such as traffic and pedestrian flow, the service was delivered within the acceptable operational timeframe. No request to end the tour early was raised with the guide. Concerning the guide and content: Your guide is licensed, professional, and well-reviewed. Feedback about information style is subjective, and unfortunately, no concerns were communicated during the tour itself, which removed any opportunity for us to correct or improve the experience in real time. We are sorry to hear that you compared this experience to another tour booked with a different company the following day. Each operator offers different formats and inclusions, and comparisons do not necessarily reflect a failure in service delivery. Finally, regarding the refund request: As the tour was delivered according to the confirmed description and completed in full, we were unable to approve a partial refund. We regret that this decision caused frustration, but it was made in line with Viator’s policies and our booking terms. We value all guest feedback and continuously strive to improve our services. However, we respectfully disagree with several statements in your message, as they do not accurately reflect the agreed tour inclusions or the circumstances on the day of service. Thank you for your understanding. Kind regards, Booking & Operations Manager Emo Tours Swiss