Private Transportation in San Juan Puerto Rico

Recommended by 93% of travelers

San Juan, Puerto Rico

15 to 35 minutes (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

What's Included

Meet and Greet Service Baggage Assistance Outside the Claim Area
Receive them with their name with an Ipad at the meeting point
One way transfer

tips
Stops WILL HAVE A CHARGE OF 10 DOLLARS PAID TO THE DRIVER CAN NOT TAKE MORE THAN 10 MINUTES
SERVICES PROVIDED FROM 11:00 PM TO 5:59 AM will have a charge of $15.00 dollars paid to the driver
Car Seat and Booster

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Each driver will have an iPad with their name at the meeting point.

Drop-off point

Luis Munoz Marin International Airport
Airport Rd, Carolina, 00979, Puerto Rico

Arranged start time

Confirm time with the local provider in advance of your experience.

Select your preferred transportation option to see hours.

What To Expect

Additional Info

Confirmation will be received within 48 hours of booking, subject to availability
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Infant seats available

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
The extra value of the night or stopover fee can be paid by card or in cash
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Jasha_K

I can’t express how thankful I am for the service we received for our airport pickup in San Juan. Our driver, Alex, was absolutely wonderful. Although the terms state a 30-minute wait time, we ran into an unexpected issue when someone else mistakenly took our bag. The baggage agent had to track it down and have it returned, which caused a delay. Alex was incredibly kind and patient throughout the situation. He reassured us that everything would be okay and was able to extend the waiting time for us without any stress. The vehicle was clean and comfortable, and the ride itself was smooth—perfect for our family of five. I would absolutely recommend this company. I’m truly grateful for such excellent customer service!

Reviews

4.6

based on 14 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Excellent customer service!

Jasha_K, Apr 2026

Response from Host, Apr 2026

It was a pleasure to serve you an honor also to meet your beautiful family I hope you are enjoying Puerto Rico to the fullest we will give the driver his opinion that is worth a lot counts a lot all our staff has those qualifications thank you for trusting us we are at your disposal in Puerto Rico 🇵🇷

Hotel to NCL

Beverly_G, Mar 2026

They tried to change my time, I had to reach out to Viator for assistance. Once she arrived, she was sweet but not strong enough to lift luggage.

Response from Host, Apr 2026

Thank you for your opinion and it was a pleasure and an honor to serve you and meet you in our company we are dedicated to leaving the doors open to every lady who wants to work regardless of whether she has a little strength or you do not have all the relevant forces for the luggage but in Puerto Rico we honor the woman who works and we leave the doors open so that she can bring her sustenance to her home. We explain the policies and conditions of our company since the open doors are for the ladies and both for the gentleman we do not discriminate but thank you for your comment and your opinion we value it and we will work on the matter we are at your disposal for any other visit you need or that you are going to make to Puerto Rico for your vacations or for work matters it was an honor to serve you.

Driver don’t show up

Meaghan_O, Mar 2026

The driver never showed up. I paid in full 3 days before, messaged the day prior with no response, and then called three times upon arrival and left a voicemail. We had to pay for a cab on top of the $180 charged by this driver. Viator insists on giving a star, but this is obviously ZERO stars. Disappointing and wrong.

Response from Host, Mar 2026

Dear Meaghan O'Malley Greetings. We sincerely regret the inconvenience and frustration you experienced upon arriving at the airport and not immediately finding your driver. We completely understand how stressful that moment can be after a flight, and we truly empathize with the situation you encountered. However, we would like to respectfully clarify an important detail regarding your reservation. Our company in Puerto Rico operates as a local transportation provider subcontracted by external booking platforms. In this particular case, the reservation was not made directly with our company, but through the platform you selected to arrange your transportation. According to our operational procedures, we are only able to dispatch a driver after receiving the official service confirmation from the booking platform. Unfortunately, for this reservation, we never received the final confirmation from the platform, which is required for us to activate and assign the service. We will be submitting evidence showing that no confirmed booking was transmitted to us. Because of this, we respectfully want to explain that the situation did not occur due to negligence or absence on our part. Rather, we remained waiting for the confirmation that would allow us to proceed with the service assignment. We absolutely respect your decision to share your experience through a review. Customer feedback is always valuable. However, given the circumstances described above, we believe the review may have been directed to the wrong party. Since the reservation process and confirmation are handled by the platform where the booking was made, any concerns regarding the reservation should ideally be addressed directly to them. Additionally, any request for a refund must be processed through the same platform where the reservation was originally made, as they are responsible for the booking transaction and payment management. Should they contact us for verification, we will gladly cooperate and provide them with the information necessary to support the appropriate resolution. With the utmost respect, we kindly ask that you consider reviewing or amending the review you posted, as the situation did not result from our company’s actions or service performance. Your understanding in this matter would be sincerely appreciated. Thank you for your time and consideration.

The best experience...

Londa_M, Jul 2025

The best experience ever!! Alex was exceptional all the way. The vehicle was more than what we expected and we loved it. Alex was so informative and very nice!!

Response from Host, Jul 2025

It was a pleasure to serve Puerto Rico. We will inform Alex of his comment. For us, it is a great joy that you are spending it as everyone deserves on our island, Puerto Rico. We are at your service. We hope you enjoy our island and its island to the fullest.

Amazing

Jose_M, Jul 2024

Amazing service the best in Puerto Rico, willing to go the extra mile for the customer! Thank you very much

Response from Host, Jul 2024

We are happy. It was an honor to serve you. We are at your service in Puerto Rico.

Perfect service

JAY_O, Jun 2024

Excelent service! Very professional but also very friendly. Alex is wonderful person ,he was always on time and accomadated all of request on time. Thank you

Response from Host, Feb 2026

Fue un honor servirles en Puerto Rico

Incredible service

Amanda_A, Apr 2024

Amazing service, carseat was already installed and ready for our daughter. Great communication. Alex was an excellent driver and offered great recommendations along the way!

Best car service on the island!

Nikia_H, Apr 2024

Alex’s service is the best on the island! He was early for every pick-up. Communicated with us before/during/after arrival. He was friendly with all passengers. His vehicle was clean and professional. I can’t recommend his service enough. Thank you Alex for taking such great care of us!

Response from Host, Feb 2026

Fue un honor servirles en Puerto Rico 🇵🇷

Above Expectation!!!

Samia_B, Nov 2023

Above Expectation!!! Our expectations were exceeded the day BEFORE our vacation started when we received a confirmation text WITH flight info Needless to say seeing my name on a sign in the airport is a vibe 🔥 Alex stayed in constant communication, offered GREAT recommendations and was available which means everything when you are traveling Thank You Alex for adding to our family vacation with your energy, service and smile Jireh Transportation is our contact for ALL things Puerto Rico and we will gladly share your contact information Thank You

Response from Host, Nov 2023

Thank you very much for these words. It is our responsibility to give everything so that they enjoy our island 🏝️ of Puerto Rico 🇵🇷. Staff, I will send the driver Alex your message and I know that it will be very pleasing to him, See you next time.