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San Juan: SJU Airport Private Transfer from/to City Center

Puerto Rico
  • 20 minutes (approx.)
  • Pickup offered
  • Group discounts
  • Mobile ticket

Overview

    What's Included

    • 60 minutes of airport pick-up waiting time
    • Air-conditioned vehicle
    • All Fees and Taxes
    • Private transportation
    • 15 minutes of waiting time at the hotel (if option selected)
    • For International Flights: Please select a time slot that allows for clearing customs
    • 1-3 passengers → Sedan → Max 3 standard luggage size: 24"
    • 4 passengers → SUV → Max 4 standard luggage size: 24"
    • 5 passengers → Minivan → Max 5 standard luggage size: 24"
    • 6-8 passengers → Minibus 8 → Max 8 standard luggage size: 24"
    • 9-14 passengers → Minibus 14 → Max 14 standard luggage size: 24"
    • An additional fee will apply for pick-up or drop-off outside of city center areas.
    • Meet and Greet
    • Hotel pick up outside of San Juan city center.
    • Vehicle upgrade fee (if luggage is over capacity)

    Meeting and Pickup

    You can head directly to your preferred meeting point, or request pickup.

    Pickup points

    Select a pickup point

    Pickup details

    Please provide your flight number, drop-off address and any departure instructions either in leaving notes via email. Please note that service cannot be rendered without a valid drop-off address. Additionally, no refunds will be issued for last-minute bookings. • Your Time is Secure: We start your 60 mins free waiting time as per your selected time slot. • Choose Your Direction: Select a pickup from SJU to San Juan, or San Juan to SJU. • Transparent Coverage: Service to San Juan city center area is included. For other zones outside the city center, a small extra fee applies.

    Meeting points

    Select a meeting point
    Type to search

    Drop-off points

    Select a drop-off point
    Type to search

    End points

    This activity ends in a different location. See details below:
    Type to search

    What To Expect

    Additional Info

    • Confirmation will be received at time of booking
    • Infant seats available
    • Near public transportation
    • Stroller accessible
    • Not wheelchair accessible
    • Most travelers can participate
    • Book a seamless private transfer from SJU to your San Juan hotel.
    • Pre-book to skip the taxi line and confusion.
    • Travel in comfort within a fully air-conditioned vehicle.
    • Enjoy a direct, non-stop journey to your destination.
    • Your professional driver ensures a smooth and efficient ride.
    • This is a private tour/activity. Only your group will participate

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)

    Featured review

    Rhonda_R
    William was very cordial. He pointed out some points of interest along the way. He was very helpful will ALL of our luggage. There were 6 ladies with lots of luggage.

    Reviews

    3.8
    based on 20 reviews
    Total reviews and rating from Viator & Tripadvisor
    Sort by: Most insightful

    William was very cordial....

    Rhonda_R, Jan 2026
    William was very cordial. He pointed out some points of interest along the way. He was very helpful will ALL of our luggage. There were 6 ladies with lots of luggage.

    Response from Host, Jan 2026

    Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

    The Worse

    Tiffany_D, Aug 2025
    We never got picked up. No one ever called. We were just about stranded at the airport. Tha k goodness for the taxis

    Response from Host, Aug 2025

    Dear Guest, Thank you for reaching us and we are sorry to hear you have an uncomfortable experience. Should you need further assistance, please contact us by email “qa@elifelimo.com” and provide the relevant order information.so that we can investigate Best Regards

    Great Experience

    Charlotte_M, Jul 2025
    Our driver was VERY helpful. He gave us tips for where to go and what to eat. We got where we needed to go and he handled all of our luggage.

    Response from Host, Jul 2025

    Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

    Airport transportation

    Richard_L, Mar 2025
    Hugo was amazing was on time and I would definitely recommend him and the company he worked for very Professional!

    Response from Host, Mar 2025

    Dear Guest, Thank you so much for your nice feedback on driver. We aim to provide perfect service to you and hope can serve you once more. Best Regards

    Airport Pick up

    Richard_L, Mar 2025
    Hugo what Amazing the transport vehicle was clean and well kept for the price. Would do the company again..

    Response from Host, Mar 2025

    Dear Guest, We're delighted to hear about your positive experience with our car service and that it met your expectations. Thank you for choosing us, and we look forward to serving you again in the future. Your recommendations are greatly appreciated! Thank you..!!

    Best Driver!

    Lisa_N, Apr 2024
    Amazing Service and on time!!! Very professional!! We will definitely be using this service when we come back! Thank You!!

    Response from Host, Apr 2024

    Dear Guest, Thank you so much for your nice feedback on driver. We aim to provide perfect service to you and hope can serve you once more. Best Regards

    Ride Never Showed Up

    Latasha_T, May 2023
    My ride NEVER ARRIVED. We called customer service & we're told we'd have to wait for it to be escalated. I asked to speak to a supervisor & was told that there was no one else I could talk to. I paid for a local taxi although I'd already paid for a private transfer through Viator.

    Response from Host, May 2023

    Dear Latasha, We deeply apologize for the inconvenience you experienced when your ride did not arrive as scheduled. We understand the frustration this must have caused. We take your feedback seriously, and we will address these internal communication issues to ensure better support for our customers in the future. Regarding your payment for a private transfer I request you to contact me directly in order to solve this issue asap. Please reach out to qa@elifelimo.com. Thank you..!!

    Terrible service

    JOHNH, Apr 2023
    Over an hour late for pick up and admin assistance was not very cooperative. Don’t use this service Xxxxxxxx

    Response from Host, May 2023

    Dear Johnh, We apologize for the inconvenience caused and appreciate you bringing this to our attention. We take these matters very seriously and would like to investigate further. Could you please provide us with your booking details on qa@elifelimo.com so we can look into this issue and ensure that it does not happen again in the future. Looking forward to hear from you. Thank you..!!

    5⭐

    Daniel_D, Apr 2023
    She was very professional with great personality 5⭐ On time , safe driving, knowledgeable, comfortable experience

    Response from Host, May 2023

    Dear Daniel, Thank you for taking the time to leave a positive review. We're thrilled to hear that you had a comfortable and enjoyable ride with our professional driver. We hope to have the opportunity to serve you again in the future! Thank you..!!

    Great! Was on time and...

    Alyssa_N, Mar 2023
    Great! Was on time and very nice. Our flight was very delayed and he still showed up. Super Punctual. Would recommend!

    Poor poor communication and will use uber from here on out since they are more efficient and communication is better!

    annebeisler13, Mar 2023
    We were never picked up for our transfer to airport and had to call uber so we didn't miss our flight on Mon morning! No response in txt or phone call to say they were running late or change pickup time! They didn't answer my phone calls and viator also could not get her to respond either! Why pay this expensive private pay when it did NOT give any ease of mind or comfort to my transportation needs!!!

    Late for pickup

    Charlotte_C, Feb 2023
    Our plane was late leaving Vieques, and I notified our driver of this along with flying time. So she did have our new arrival time. She confirmed receipt of information and said she was parked between pillar 6-7. I texted from baggage claim, we were on our way out. She was not parked between 6-7, I texted her again and she was now 15 minutes away. We waited 30 minutes for her to pick us up. When we complained, her thoughts were our fault, our plane was late. We felt nothing was to gain complaining so we all rode in silence to our hotel.

    Luz was great ... very...

    Julie_R, Dec 2022
    Luz was great ... very professional and friendly. She met us at the airport right on time, even though our flight was delayed, and got us to the cruise ship timely despite traffic.

    Client arrived at airport...

    Karen_W, Sep 2022
    Client arrived at airport for transfers expecting sign at the airport and a nice vehicle for her and all of her friends. There was miscommunication with the luggage amount and that was eventually resolved although it was difficult and client was getting frustrated. What she was most disappointed in was that the vehicle that arrived to pick them up was a cab not a van. Had she wanted a cab she would have just called one from the airport.

    Response from Host, Sep 2022

    Dear Karen Our apologies for the lack of service and communication. We´ll find out what happened. We definitely are listening to you and that is why we friendly ask you to provide us more details to this e-mail: qa@elifelimo.com

    Airport pickup

    Brittany_M, May 2022
    Thank you for the private airport transfer. The communication between me and the company was great. Our driver arrived as prompted and accommodated is well.

    Response from Host, Jun 2022

    Dear Brittany, we are happy to hear about your good experience! thanks for sharing Regards

    Right on time as expected.

    Betsy_V, Mar 2022
    This was an airport transfer, and the driver was right on time, and communicated well. He called as soon as the plane landed.

    Response from Host, Mar 2022

    Appreciable Betsy, we love to hear that, thank you for choosing and sharing our services! great week! Sincerely

    Safe and Kind

    Caroline_D, Mar 2022
    Kind driver who shared some tips and tricks for my stay in Puerto Rico. Felt safe and comfortable the whole ride.

    Response from Host, Mar 2022

    Appreciable Caroline, we appreciate your time to send your comments, thank you for sharing your good experience with us! we are glad our service was great! see you on your next ride Sincerely

    Excellent Driver

    Calvin_P, Jan 2022
    We didn’t expect the long lines for Covid clearance at the airport. Our driver was very patient. He had another pickup so he showed me where to wait and came back for us.

    Response from Host, Feb 2022

    I appreciable Mr. Calvin, that's sounds good! thank you for sharing your own experience it's super important to us, thank you for choosing our services Dalia Elife

    San Juan

    Michael_L, Dec 2021
    Excellent service! Our driver was the best and waited on our delayed flight. I highly recommend Viator.

    Response from Host, Feb 2022

    Appreciable Customer, we appreciate your comments, thank you for reviewing our services! we are glad to hear about your good experience with us. thank you for choosing our services Dalia Elife

    Great

    Nakema_P, Sep 2021
    Excellent driver. Very communicative. Steven was our driver . He reach out and kept communicating w me during the whole time

    Response from Host, Oct 2021

    Thank you for the review! We appreciate it and would love to be part of your journey again!

    From $41.96

    per person

    up to 24 hours before the experience starts (local time)

    Book ahead!
    On average, this is booked 18 days in advance.

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