911 Ground Zero Tour & Museum Preferred Access
Recommended by 97% of travelers
Badge of Excellence
New York City, USA
- 4 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
Join a guide on a visit to the Lower Manhattan neighborhood that became Ground Zero on September 11, 2011 on this tour. Listen to accounts of survival and heroism, and see sites such as the Oculus, the World Trade Center Complex, and the 9/11 Memorial. After the tour, skip the line to visit One World Observatory and view New York from 102 stories above street level.
- Perfect for travelers wanting to deepen their understanding of 9/11
- Choose between morning and afternoon tour departures
- Large-format historic photos heighten the tour’s impact
- 9/11 Museum admission is included in the cost of the tour
Why Travelers Choose This Tour
Delve into the history surrounding Ground Zero that most visitors miss with this guided tour.
What's Included
- 9/11 Museum Enhanced Access
- All Fees and Taxes
- Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.
- Gratuities are welcomed and appreciated.
Meeting and Pickup
Meeting point
- 20 Dey St, New York, NY 10007, USA
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
End point
- 180 Greenwich St, New York, NY 10006, USA
This tour ends inside the 9/11 Memorial.
Itinerary
Make your way to the meeting point close to the World Trade Center. Meet your guide and embark on a walking tour around Lower Manhattan.
As you walk to landmarks related to 9/11, learn the stories of some of the people who were there that day, including firefighters and office workers.
From an overlook at the World Trade Center Memorial Plaza, see the entire complex which includes One World Trade Center and the Reflecting Pools.
Visit the World Financial Center and the Winter Gardens, the reconstructed glass pavilion that was devastated during the attacks.
Pay your respects at the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day, and conclude your walking tour at the World Trade Center complex, where your guide details its history.
Skip the line for the National September 11 Memorial & Museum and explore at your own pace.
As you walk to landmarks related to 9/11, learn the stories of some of the people who were there that day, including firefighters and office workers.
From an overlook at the World Trade Center Memorial Plaza, see the entire complex which includes One World Trade Center and the Reflecting Pools.
Visit the World Financial Center and the Winter Gardens, the reconstructed glass pavilion that was devastated during the attacks.
Pay your respects at the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day, and conclude your walking tour at the World Trade Center complex, where your guide details its history.
Skip the line for the National September 11 Memorial & Museum and explore at your own pace.
1
The Oculus
5 minutes • Admission Ticket Free
2
World Trade Center
40 minutes • Admission Ticket Free
3
Brookfield Place
45 minutes • Admission Ticket Free
4
Winter Garden
15 minutes • Admission Ticket Free
5
World Trade Center
15 minutes • Admission Ticket Free
6
The National 9/11 Memorial & Museum
2 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- Well organized
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.9
based on 581 reviews
sarah_b, Mar 2026
Richard was an excellent guide, we were well informed, the walking tour showed a true reflection of how this day changed the lives of so many people as well as the world. We got to see spots and sights that we wouldn't have been aware of. Highly recommend, one of the best things we did in NYC.
Jamie_J, Mar 2026
So informative. Tour guide was very knowlegable and was good to hear from someone who was in NY when the towers fell.
samwburrows, Mar 2026
Very informative experience with a great guide, Richard, who gave us a huge amount of information, was very friendly and pointed out things you’d never notice if you’re just exploring by yourself!
Would definitely recommend this tour.
Cynthia_P, Feb 2026
Chris was a wonderful guide. Well prepared, knowledgeable, informative & interesting. He showed us so many perspectives around Ground Zero & 911 museum. He took some great pics of us with angles that we wouldn’t have known to do. Impressive! He was caring & kind to our group who had a gentleman that walked with a cane. Highly recommend Chris & the tour!!!
Laura_D, Feb 2026
Christopher was absolutely fantastic! Factual, added levity when needed, was aware of everyone’s needs, and was an overall a delight!!! We highly recommend Christopher!!!
Steven_T, Jan 2026
Wow what an amazing informative tour we had. David was the best guide and explained so many facts that made us feel like we had lived it ourselves. Whilst it was shocking and very sad we felt it was dealt with such integrity. Highly recommend this tour and if you get David you will be as lucky as we were!! Also a fantastic photographer.
Kellie_M, Dec 2025
Alex was very knowledgeable and took his time making sure our questions were answered. He gave first hand details of that day because he actually experienced it.
Denise_H, Dec 2025
Our tour guide, Dave, was extremely knowledgeable and was very personable. Probably the best tour I’ve ever taken!
Jennifer_G, Dec 2025
Christopher was a fun, knowledgeable and caring tour guide. The tour was very moving, yet not to heavy for such serious subject matter. Oh, and not only is Christopher an awesome guide, he knows exactly where to take the very best photos ❤️
Charito_M, Dec 2025
Very informative
The guide christopher is very knowledgeable, good skills in photography; very punctual.
From $79.95
per personup to 24 hours before the experience starts (local time)
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911 Ground Zero Tour & Museum Preferred Access
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