Calgary/Canmore/Banff: Moraine Lake & Lake Louise Return Shuttle
Recommended by 90% of travelers
Badge of Excellence
Banff, Canada
- 5 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
What's Included
- Air-conditioned vehicle
- Fuel surcharge
- GST (Goods and Services Tax)
- Gratuities
Meeting and Pickup
Meeting points
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End point
This activity ends back at the meeting point.Itinerary
1
Moraine Lake
1 hour 30 minutes • Admission Ticket Free
2
Lake Louise
1 hour 30 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Service animals allowed
- Infant seats available
- Most travelers can participate
- Tour total duration time includes travel time.
- Wheelchair-users
- This tour/activity will have a maximum of 120 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Banff was absolutely beautiful and our guide was kind, considerate and knowledgeable. We would love to come back soon.
Reviews
4.6
based on 30 reviews
Sort by: Most insightful
Beautiful do not miss very nice place and good drive safe and helpful thank you ,the experience was amazing
Great and straight forward service! Very easy to follow instructions, good communication and responsive team.
Great experience with the Calgary/Canmore/Banff tour. Mel is a great guide, very pleasant and attentive. Made the experience worth every moment!
The trip to Banff lake Louise and Moraine Lake was incredibly excellent experience. The drive was amazing.
He's lots of talking so frustrating we need to get the Moraine lake before the bad weather is coming.
Response from Host, Aug 2026
We sincerely apologize if we did not meet your expectations. Our drivers and guides would just like to make sure that everyone is well-informed before visiting these iconic attractions.
Jam was great. He was on time and had provided us with a great experience in viewing both the lakes.
The tour bus was great. On time and no problems. The bus played a guided tour while driving which told interesting facts while on the drive. Would definitely recommend if you don't want the wait for the Parks Canada buses. 1 and a half hours at each lake was good too, especially if you want to rent a canoe for an hour.
On time, good customer service, friendly and professional driver. Very good price/service ratio. Go for it.
Our tour guide Mel was super nice. He was a bit late picking us up in Calgary due to traffic. The approx 5 hours refers to if you get picked up in Banff. If being picked up in Calgary it’s more than 7 hours with travel time. Touring the lakes was amazing! Learning a little bit as we drove to the lakes through the bus prerecorded guide was nice. We were in a 14 seater van which made for a nice trip. We were offered water when we returned to the bus after each lake tour. Because we were running late coming back due to construction traffic our driver dropped us off right at our hotel in Calgary (not far from original drop off location) which was a nice thing for him to do. It was a nice stress free way to go. Not having to worry about driving ourselves and finding parking at the lakes. Actually learned that you can only get into Lake Moraine via tour bus. Personal vehicles are not allowed into the area and parking at Lake Louise is not easy to find.
Was also nice to reserve a spot and then not have to pay for the bus trip until the day before the trip. Would book one of these again if in the area!
It was an awesome experience especially the bus driver was friendly and sociable. He offered us bottle of water during our trip to Moraine Lake. Haroon's good humor kept our the bus ride experience enjoyable.
We had an amazing experience with Fairy Bus Tours, and a lot of the credit goes to our guide, Raj S.
Raj was on time, very organized, and shared a lot of interesting information throughout the day without making it feel like a lecture. He also knew exactly where to position us to make the most of our time at both Moraine Lake and Lake Louise.
Now for the fun part… 😄
Raj kept telling us that he’d been incredibly lucky with wildlife sightings over the past couple of weeks—everything from black bears to Banff’s famous grizzly, “The Boss.” We gave him a hard time and joked that we’d believe it only if he could deliver for our tour too.
Well… on our way back from Lake Louise, we came around a bend and there was a beautiful black bear cub right by the roadside! The entire bus erupted with excitement. It couldn’t have been a more perfect ending to an already incredible day.
Whether it was luck or Raj’s instincts, we’ll happily give him the credit! 😄
If you’re visiting Banff and trying to decide how to get to Moraine Lake and Lake Louise, I wouldn’t hesitate to recommend Fairy Bus Tours. Professional, well organized, informative, and a genuinely enjoyable experience from start to finish.
10/10. Thanks again, Raj!
I accidentally booked the wrong travel date, and the staff were incredibly kind and flexible in helping us change it. They accommodated our request so we could travel as planned. Thank you for the excellent customer service and for making a stressful situation so much easier. We really appreciate it!
Excellent tour. Everything was done on time. Julius was our driver / tour guide. He was chill - made sure everyone is having fun. 1.5 hrs are much needed as a stop at each lake - allowed us to do a 30 min canoe ride. Many other tours offer just 1 hour which cant be enough.
Abdul is hands down an amazing guide and driver. This solo trip for me was made 10x better because of him. The tour itself is amazing. Moraine Lake is stunning. Lake Louise is always a view to behold, but with Abdul's encouragement, I pushed myself to the Fairview Lookout and it did not disappoint. Thank you for making my solo mom trip amazing
The advantage of this shuttle bus is that it takes us back to Calgary from Canmore with my luggage, which is important for travellers without a car. It also allowed us to spend our half-day exploring the two lakes again; it had been raining when we first visited, but this time the weather was absolutely lovely, I’d highly recommend it. The driver was very friendly; he dropped us off in Calgary city centre, close to the restaurant where we were having lunch. His name was Abdul.
A great opportunity to visit Lake Louise and Moraine Lake without the stress of transportation and parking in the tourist crowds for the whole family. We left our car at the train station in Banff (9 hours of free parking), and the tour lasted 5 hours. A friendly driver and 90 minutes of free time to explore each lake on our own.
I am very disappointed with my experience.
I originally booked the tour for 10:10 a.m. However, I was contacted and asked to reschedule to 8:10 a.m. because there were not enough bookings for my original time slot. Although this was inconvenient, I adjusted my plans accordingly.
Unfortunately, just 15 minutes before the scheduled pickup, I was informed that the pickup would be delayed by another hour due to alleged mechanical issues with the vehicle. However, the driver later told us that the actual reason for the delay was that he had overslept, which made the explanation provided by the company appear misleading.
I was travelling from Calgary and had already driven nearly two hours to reach the pickup location, accompanied by my 4-year-old child. After making an early start to accommodate the revised schedule, waiting an additional hour was extremely difficult and frustrating.
Because of this delay, I had to reschedule several other activities and bookings that I had planned for the rest of the day, causing unnecessary disruption to our trip.
While delays can sometimes happen, I expect honest communication and better customer service. Providing inaccurate reasons for a delay and making customers repeatedly adjust their schedules is not acceptable. I hope the company improves its scheduling practices and communication so that future customers do not have a similar experience.
Response from Host, Aug 2026
Good day, we sincerely apologize if we did not meet your expectations about your trip. Know that we will do our best to be very transparent. A driver oversleeping reason is quite unprofessional and something that is not par to our standard. Thank you for considering our services and we hope that you would give us a chance to make things right next time.
Abdul was a great shuttle driver to Moraine Lake and Lake Louise. He shared the best photo spots, gave interesting facts about the lakes, and recommended other places to visit in Banff. Friendly, knowledgeable, and made the trip even better. Highly recommend!
Trip was as stated in description. I would not want less than 1.5 hours at each lake. Easy way to see both lakes. Driver/guide was friendly.
We didn’t even get to go. They cancelled on us the night before. Tried to put us on an alternate tour that didn’t fit into our schedule.
Amazing experience! The trip to Banff, Lake Louise, and Moraine Lake was perfectly organized. Everything was on time, stress-free, and the views were absolutely breathtaking. Highly recommend The Fairy Bus to anyone visiting these beautiful places!
We had a good time. This is our second time to go to Calgary and Banff. Last year we were there also.
Had a lot of fun, was well organized , easy to communicate and we enjoyed the trip.
Comfy tour buses.
Response from Host, Sep 2025
Thank you Lynn for you review. That is the goal - to ensure that guests make the most of their time when visiting the Canadian Rockies hassle-free and comfortably. Thank you.
A bit of a trek for one day from Calgary but absolutely worthwhile. Encompassing Moraine Lake, Lake Louise(with a short hike too) as well as stops in Banff and Canmore.
Driver was terrific with lots of info to share.
Response from Host, Sep 2025
Thank you Jane for your wonderful review. We always strive to set high standards in our tours and your review proves that we are doing well so far. As a small local company, we really appreciate it. Hope you can recommend us to all your families and friends. Thanks again.
We are glad to have chosen Viator visiting Morain Lake and Lake Louise. The driver was very nice and knowledgeable.
Response from Host, Sep 2025
Thank you very much for leaving a 5-star review. Your positive feedback is highly appreciated as it will help us maintain our services and improve more everyday. Thanks again.
Banff was absolutely beautiful and our guide was kind, considerate and knowledgeable. We would love to come back soon.
Response from Host, Aug 2025
Thank you so much for leaving us a 5-star review. Lake Louise and Moraine Lake are definitely two highlights and we're so glad that your guide was able to make it extra special. We hope to see you again next time.
It was a well guided experience with the driver being very helpful with tips to enjoy the best views,would definitely recommend
Response from Host, Aug 2025
Thank you so much for taking the time to leave us a positive review. We will always do our best to make sure everyone gets a wonderful experience especially when they visit two of the most iconic lakes in the Canadian Rockies. Hope you can recommend us to all your families and friends and we hope to see you all when you come back. We will always just be here. Thanks again.
Our guide was knowledgeable, friendly and professional. He provided us with water and great tips on hikes.
Response from Host, Jul 2025
Thank you for leaving us a positive feedback Megan. We will keep up doing what we do best for our travelers. We hope to see you again next time.
The trip was pushed an hour forward, but the communication about this went fine, and we had a really nice day. Our driver Julius was a pleasure.
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Really nice ride. Easy access to attractions. However, I would drop the Johnston canyon which is really less grandiose at the end of the course.
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Response from Host, Aug 2025
Thank you so much for taking the time to leave us a positive review Katia. Thank you for using our services. Glad you had a great time in the two most iconic lakes in the Canadian Rockies. We hope to see you again next time.
Member Pricing
From
$13.92
per personWas $14.66(-5%)
up to 24 hours before the experience starts (local time)
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