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What are people saying about Krakow
Joy_G, Oct 2026
Salt mine trip
Well organised tour .. the company we were booked with was Krakow Direct and were very professional about the details before and pick up info .. ..
at the salt mines another guide takes over and our guide was excellent and CV lead with the mics etc ..
There are lots of steps but in good condition..
can recommend this trip ! .. even the beer at the cafe was good value !!
Steve_W, Oct 2026
Great trip excellently organised
We didn't realise how quickly these trips get booked up so was lucky we were able to arrange this 9-days before we arrived. The trip organiser emailed us the day before confirming a 7am collection from outside our apartment and shortly after I received a WhatsApp from our driver, Marek, confirming the same.
Marek was waiting for us outside at 7am as promised. The travel from Krakow took around 1hr 20m and we shared a people carrier with another couple. We arrived at Auschwitz around 8:20am and after a short wait while tickets/security scans and headsets were arranged, our tour guide started just before 9am.
The guide was very good and the headsets made it very easy to listen to her information especially as the site was very busy with other groups following close behind in and out of the various buildings. We finished the first part of the tour just after 12pm and had a short break before departing for Birkenau at 12:30pm which is a short drive 3km away. The same guide met us there. This part of the tour is very open walking through the camp (thankfully no rain for us!). There were no headphones on this part but as it was so open we could hear the guide perfectly fine.
Tour was completed just after 1pm and we walked back to meet our driver, Marek, who had us back to our apartment for around 2:30pm so we had more time that we expected as originally thought we may only return later in the afternoon.
There's a couple of vending machines at the first part of the tour and there was also an offer of lunch being supplied by our driver. We didn't opt for lunch and just took a few snacks with us. There wasn't really any time to eat these other than the break in the middle but this wasn't a problem for us.
Don't need to say much about the actual trip, everyone who visits Krakow should visit to understand the background to all of these events.
Would recommend this organiser and Marek our driver.
Nadine_P, Oct 2026
100% worth it
We had such a great day. It started with the salt mine, which was very interesting. There are alot of stairs but anyone can do it, it's not that bad. What is inside that mine will blow your mind.
Afterwards we did the two camp sites. It made it a Somber Day but we learned even more than what we knew. Our tour guides were awesome, bus ride comfortable, and driver was very cognizant of the van being warm or cold. I would recommend this 100%
Saptamita_M, Oct 2026
Go for it
Our guide was Milo, who arrived right on time to pick us up from the hotel. We were a group of eight, and the tour included cheese and vodka tastings as well as cable car tickets, which was great value.
The tour was relaxed and enjoyable, with beautiful scenery throughout. Milo was cool, sweet and easy to get along with, making the whole experience even better.
I would definitely recommend this tour to anyone looking for a lovely, relaxed experience!
Michael_S, Oct 2026
Must experience
What can you say about visiting one of the most abhorrent places on earth? Thankfully, this tour put a meaningful, lasting, and educational impact on all in our group. Our guide, was respectful and knowledgeable about the history of the individuals who were incarcerated and murdered here. It amazes us that there are still people on this planet that cannot respect others because of the color of their skin, their beliefs, their sex, their language, their culture, or what their passport says is their homeland or place of birth. People should truly visit this place and immerse themselves in the horror of tyranny. Thanks to all that made this place and visit possible.
Jane_H, Oct 2026
A full fun day! Our guide...
A full fun day! Our guide Kaja was brilliant - funny, informative, friendly and helpful. We loved it all - the traditional village, the cheese and vodka tasting, the funicular and mountain views and the amazing thermal baths. We knew what to expect at each stage thanks to Kaja. Our driver was great too - great pickup and smooth journey.
Mikhail_R, Oct 2026
A Sobering Experience
Standing in Auschwitz was sobering in a way nothing I'd read or watched had prepared me for. Our guide was exceptional: deeply knowledgeable, respectful, and careful with every word. The history was told with the weight it deserves, and it's something I'll carry with me for the rest of my life. If you're in Kraków, go. All other tours are just that, tours.🕯️
Janet_S, Sep 2026
Long day but worth it
Salt mines were amazing. Yes, you have to walk down almost 400 steps. Not bad doing it but the next day - ouch - and I am in good shape. The concentration camps are somewhere everyone should visit. Never forget. Our guides were great - very informative.
My only negative is that the day was very long with no lunch stop (other than vending machine). Would recommend bringing your own sandwich!
Emilia_D, Sep 2026
Wll organised tour with...
Well organised tour with pick up and drop off from our hotel. Tickets and guide were pre-organised.
The tour was very informative and you move swiftly from one section to the next, not really having much time to feel and absorb the happenings as you have to stick with the group.
Overall a good tour experience. Great communication and well organised.
Gary_P, Sep 2026
Salt Mines Krakow
Great day out and the organiser was discover Krakow,
they were brilliant and made it a great day. the tour was a little later than they expected so they dropped people off in the centre of Krakow old town to save them walking back from the bus station.
Louise_G, Sep 2026
Couldn't reccomend more ! Best tour ever
Fantastic day, organised well, let's of helpful info before hand. Prompt pick up. Our guide Casper was amazing, we laughed all day , he was so knowledgeable and made the day for us!.
Amazing tour, saw some beautiful places, indescribable views and then a relax in the thermal spa ! Amazing tour, big thanks to Casper for looking after us so well
Jamie_F, Aug 2026
Great, informative tour, well organised, great price.
Efficient and well organised. We arrived and departed on time, no issues with any instructions from our guide. The bus was comfortable and air conditioned which was great as it was 33 degrees C on the day of our visit.
The only minor issue was that the video player wasn't working so we couldn't watch the introductory film ahead of the visit, I'm not sure how much this adds to the visit but we didn't feel like we needed it as the tour itself was really informative.
Recommended, would use this Tour Operator again without hesitation.
Thanks!
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Not seeing something you are looking for?
Well-connected by road and public transport, Krakow is a perfect launch point for discovering other towns and cities in Poland. While you could set out on your own, booking an excursion that takes you around the country will help relieve the stress of planning. Day trips from Krakow include World War II-related sites—such as a former Nazi-operated concentration camp—and a UNESCO World Heritage-listed salt mine. It’s also possible to discover outstanding mountain scenery with a visit to the resort town of Zakopane in the Polish countryside, followed by a soak in the healing waters of a thermal bath complex.
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