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What are people saying about Costa Maya

Prashant_S, Oct 2026
Costa Maya Chacchoben
Toucan tours van was located in the parking lot. It was a short drive to their main office where we were greeted with welcome drink, water bottles. They provide plenty of water bottles throughout the tour. Our tour guide Gaby and Driver Nacho were great. Gaby provided good information about Mayan culture. The transfer to beach vehicle was seamless. Beach was small but they had chairs for everyone. Don’t book Mayan / Chacchoben excursions through cruise lines. Book it through viator instead.
Alison_C, Oct 2026
Book it!
This was honestly the best way to experience Chachoben and the Lagoons. We arrived early to Chacchoben before any of the tour groups came and it was so peaceful and a really special experience. Our guide Caro was very knowledgeable and tailored the tour for our family. It was a perfect cruise excursion and we really utilized our time wonderfully!
Terea_H, Oct 2026
Worth it!
Nacional Beach Club was great! I went with my spouse and 6 year old daughter. Everything is included (food, drinks, towels) and the staff was excellent and accommodating! They even reimbursed me for my taxi because the driver didn’t want to wait for them to pay him so he demanded we pay. When I told the beach club what happened, they gave me cash to cover the cost. I also want to mention that you will encounter vendors asking you to buy things however they aren’t pressuring and will go away with a simple “no thank you”. I love the low key small atmosphere and overall we had a great experience. Definitely would come back!
Christy_B, Oct 2026
Best Day in Costa Maya
Loved this excursion. I was nervous about booking an excursion where it was over an hour away from the port, but the back to ship guarantee helped me decide to go ahead and go for it. Our guide and our driver were excellent. Joseline, our guide was with us the entire time.. from the car ride, the pontoon boat, the restaurant. The lagoon was beautiful and the whole family said it was worth the drive. The Pineapple- let’s just say one wasn’t enough, it was so good! One thing I wish I woulda known was that you cannot wear sunscreen in the lagoon, had I known that I would have covered up a little more as I was already burnt from the day before. The drive there and back went much quicker than I thought it would. I will say there is not a lot to see most of the drive, but we all took a little nap on the way back. The tacos that were also included were very good as well!
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Mixing Caribbean shores with ancient Maya culture, Costa Maya offers equal opportunities for sightseeing and soaking up the sun. Costa Maya excursions transport you deep into the jungle to the 3,000-year-old Chacchoben Ruins to learn about one of the Maya empire’s most important ceremonial centers. Other tours whisk you into the water at the Bacalar Lagoon—known as the Lake of Seven Colors, thanks to its iridescent hues—and luxury beach clubs where you can enjoy massages and mojitos by the Caribbean Sea.

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