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What are people saying about Tulum
Sandra_G, Jun 2026
Fun and worthwhile outing
We biked to Jaguar Park. It was very easy to find them but it’s good to known that once you enter the park, you can take an electric bus and ask for Playa Pescadores (we biked there as well). You can walk to it but it’s a long walk. Once you get to that spot, per the instructions of Tulum Snorkel Svcs, you look for module D which is by the beach. Overall, the experience was very fun. Because of the time of year we went, the water was choppy and a little churned up so visibility wasn’t great. But our two guides did their best to make the outing worthwhile and we did see turtles and the reef. And they made sure we were always okay out in the water.
Karina_K, May 2026
A Great Escape
We had such a wonderful experience and we loved our guide, Cristina. The boat ride was exciting, the nature was beautiful and insightful, and the waters were turquoise like in the caribbean. After dealing with so much seaweed on the beaches, this is a needed escape from all that. Swimming in the waters felt amazing. We would do this tour again when we come back to Tulum! Def a highlight!
Jaros_V, Apr 2026
1000000/10 excursion with food, ATV, zip lining, rock climbing, and rappelling.
Hands down the best excursion. You get to drive an ATV (for an additional charge) around the jungle for about 25 min one way. Once you get off, they put on a harness and you’re off to zip lining followed by rock climbing and rappelling. Then you go to two cenotes (one of which is underground) and both are beautiful. Lastly you get to drive the ATV back for some delicious tacos before driving another 25 min back to the parking lot where the excursion started.
The staff here are incredible and added to the experience. Big shoutout to Roberto and Sergio for helping us with the harnesses and zip lining, as well as giving us some awesome insights on the cenotes and how they were discovered. And of course, we can’t thank the chef who prepared the tacos enough.. Seberiano you rock!
Don’t think twice about this excursion. Book it and enjoy the best of what Tulum’s jungle offers.
Lauren_O, Mar 2026
⭐️⭐️⭐️⭐️⭐️ great sailing and snorkeling!
Great experience! Jackie and Nesto were excellent captains and tour guides. We got to see the ruins from the boat, snorkel along the reef, and enjoy a nice snack at the restaurant back at the beach club. They’re super friendly and fun. Very English friendly if you don’t have strong Spanish. Highly recommend!
Carmen_N, Jan 2026
Tulum Ruins and cenote swim day trip
It was a great day trip. Our guide was very nice and knowledgeable. He allowed us adequate time to sightsee and take pictures. Explained everything very well. The only thing i would have liked to be reminded in tour communication that No disposable water bottles allowed in ruins. Only refillable bottles.
Bring Hat and good walking shoes. Great time!
Silvia_Y, Oct 2025
Amazing and safe
I’ve never had so much fun in a Catamaran before. The crew was so attentive and kind. Paola made sure everyone was safe during the snorkeling. I got so many breathtaking pictures. The lunch was the most delicious sandwiches I’ve ever had, maybe it was because I worked up an appetite, but drinks and food were so good. No regrets, all fun!
Jeremy_K, Jul 2025
Great and amazing tour! , but not so great follow through with the customer service.
First, the experience and the tour guide was amazing, thus the 4 stars.
*****However, I left my hat in their van, which I did not expect them to find, which would have been fine. They found it and then I thought it might be difficult for them to return it to me. Then on July 26th at 13:46 PM, I was told on the phone it would be delivered to the hotel the next day. Great! Then they send a message 19 minutes later stating the driver had my hat in the lobby. I was away from the hotel and did not see the message (on the viator app) until that evening. Given the hat made it back to the hotel, I expected the driver to leave the hat with the font desk. THEY DID NOT LEAVE IT WITH THE FRONT DESK. I am disappointed and surprised the hat made it back to my hotel, but was not left there. I wish I could have been there to give the driver a tip, but I was told it was coming the next day so I was not at the hotel when it arrived. There is more to say about this, but this review is already too long.
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Aside from its ancient Mayan ruins, Tulum is best known for its stunning beaches along Mexico’s Caribbean coast. While you can certainly appreciate the watery wonders from the shore, Tulum snorkeling tours let you really admire the colorful marine life and coral reefs of this region. You can even venture to unique spots like cenotes and Yal Ku, a tranquil lagoon where seawater and freshwater merge. Snorkeling in Tulum—not to mention swimming alongside tropical fish, stingrays, and sea turtles—is an experience not to be missed.
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