Papallacta Hot Springs (PRIVATE Day Trip)

Quito, Ecuador

6 to 7 hours (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview

What's Included

Driver/Guide
Pick up from the hotel, home or Airbnb
Bottled water
Private transportation

Entrance fees
Personal expenses
Gratuities
Lunch

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

The tour is offered private, therefore the pick up time will be from any hotel, apartment, house or office located in Quito.

Operating hours
.8:00 am

Itinerary

Termas de Papallacta

4 hours • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Infants must sit on laps
Infant seats available
Service animals allowed
Stroller accessible

Most travelers can participate
Transportation is wheelchair accessible
Wheelchair accessible
This is a private tour/activity. Only your group will participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.6

based on 5 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great private tour and we enjoyed the hot springs.

Pamela_D, Mar 2026

Francisco was an informative guide, skilled driver, and fun person to spend the day with. He told us a lot about Ecuador’s history, terrain, and gave us pointers on what to do. We also enjoyed the hot springs and our deep tissue massages.

Response from Host, Mar 2026

Dear Pamela. On behalf of ECU-TRANS, thank you very much for your kind feedback. We’re delighted to hear that you had such an enjoyable experience with Francisco. He will be especially pleased to know that his knowledge of Ecuador’s history and landscapes, as well as his enthusiasm and professionalism, made your day both informative and fun. It’s also wonderful to know that you enjoyed the hot springs and your deep tissue massages—those moments of relaxation are truly special, and we’re glad they were part of your journey. We sincerely appreciate you taking the time to share your experience and hope to welcome you again for another memorable adventure in Ecuador. Warm regards, On behalf of ECUTRANS ECUTRANS Team

A pleasant afternoon at the thermal pools

Julane_A, Mar 2026

Two different reviews here. 1 the transportation 2 the thermal pools. 1) our ride was a half hour late. The company apparently tried to reach us by What’s App the night before telling us the pickup would be at 8:30 not 8 am as indicated. Apparently our driver , Alphonso had only been hired the night before and was told the wrong pickup time. The reservation said it included water but he had to check. He did get us water for the drive home. The car was hard to get into and out of, had film on the windows to protect against the sun which made picture taking difficult. It was a rough ride home. Alfonso was pleasant, professional and knowledgeable and we enjoyed his commentary. 2) Termas Papallacca. A nice enough spa. Towels were provided and you could rent a robe for $2.50. The lockers were large but you had to share for 2 people- men and women together. I’ve never had to share a locker with a man before and in the confusion of the locker room I misplaced my watch. They require that you wear bathing hats that they provide. We had lunch at the spa trout which was very good. Unfortunately our waiter either forgot to place or pick up my order with the result that I sat there 20 minutes watching my partner eat! They appeared to be short of staff. We did book a couples massage -one deep tissue and one relaxing which were excellent. The thermal pools were nice and hot. Good variety of depths. Landscaping was adequate. We’ve seen much nicer at the Arsenal volcano in Costa Rica, for example.

Response from Host, Mar 2026

Dear Julane, Thank you for taking the time to share your detailed feedback about your recent experience with Ecu-Trans and your visit to Termas de Papallacta. We sincerely apologize for the confusion and delay regarding your pickup time. While we did attempt to notify you of the schedule change via WhatsApp the evening prior, we understand how frustrating this situation must have been—especially after receiving different information in your original reservation. We are currently reviewing our internal communication processes, particularly in situations involving last-minute driver assignments, to ensure this does not happen again. We also appreciate your comments about the vehicle and ride quality. Your feedback helps us improve both comfort and overall guest experience, and we will address these concerns with our team. Regarding the included water, we regret the uncertainty and will ensure that all drivers are clearly informed about what is included in each booking. That said, we are very pleased to hear your kind words about Alfonso. We will be sure to pass along your compliments—his professionalism, knowledge, and positive attitude are qualities we truly value in our team. We also appreciate your honest feedback about your experience at the thermal spa. While the spa operates independently, your observations regarding facilities and service are very helpful, and we will share them with their management team as part of our ongoing effort to partner with providers who meet our guests’ expectations. Thank you again for your valuable feedback. We hope to have the opportunity to provide you with a smoother and more enjoyable experience in the future. Warm regards, Ecu-Trans Team

Fantastic experience with friendly people

Felicia_M, Jan 2026

We booked this trip last minute, and it was wonderful! They were extremely friendly and knowledgeable, and personalized the trip for our family. It was a lovely day and our guide gave us helpful tips for how to get the most out of our time at the hot springs. We would definitely recommend them to anyone!

Response from Host, Feb 2026

Dear Felicia, Thank you very much for taking the time to share your experience with us. We are delighted to hear that, even with a last-minute booking, you had a wonderful day and enjoyed a personalized experience tailored to your family. It is especially rewarding to know that our team’s friendliness, knowledge, and the guidance provided at the hot springs helped you make the most of your visit. Your recommendation truly means a lot to us. On behalf of Ecu-Trans, thank you for trusting us with your trip. We would be more than happy to welcome you and your family again in the future. Best Ecu-Trans Team