Private transfer from Juliaca Airport to Puno or Viceversa
Recommended by 94% of travelers
Badge of Excellence
Puno, Peru
- 1 hour (approx.)
- Pickup offered
- Mobile ticket
OverviewAuto-translated
What's Included
- Air-conditioned vehicleVehicle with air conditioning and heating.
- WiFi on board
- Parking Fees
- Private transportation
- First aid kit
- Bottled water
- Tips
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
In case of pick-up from Juliaca airport, our driver will wait for you in the arrival hall with a sign bearing your name. If the transfer is from Puno to the airport, our driver will show up at your hotel at the agreed time, identifying himself and asking for your name.
Drop-off point
- Puno, Peru
We will drop you off directly at your Puno hotels, whether you are located in the city center or on the shores of Lake Titicaca.
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Surfaces are wheelchair accessible
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
4.7
based on 17 reviews
Mel_L, Mar 2026
Our driver was prompt picking us up , drove safely for the hour to the airport , and delivered us on time. He helped with our luggage and was very pleasant. His car was very clean and comfortable . Thank you Isidro!
Response from Host, May 2026
Dear Traveler,
Thank you very much for your kind review and for choosing PunoTours for your private transfer service.
We are delighted to know that your transfer was smooth, safe, and comfortable. It is wonderful to hear that our driver arrived on time, ensured a safe journey, assisted you with your luggage, and provided a pleasant travel experience.
We will be sure to share your kind words with Isidro, who will be very happy to know that his service made a positive difference in your trip.
At PunoTours, we always strive to provide reliable, punctual, and comfortable transportation so our travelers can enjoy a stress free journey.
Thank you again for your trust and recommendation. We hope to welcome you back on your next visit to Puno and the beautiful Lake Titicaca.
Sincerely,
Experience Manager
Wilson Ticona
Sandra_O, Jan 2026
Puno Tour, the company for our transfer is the worst. The driver did not show up for our tranfer to the airport, the comoany did not provide the driver details. And responded only 1hour after the agreed pick up time with some lame excuse. Cannot imagine more stressful situation.
Response from Host, Feb 2026
Dear Tatiana,
My name is Wilson Ticona, Administrator of Puno Tours, and I am responding publicly to your review with complete transparency.
First, we offer our sincerest apologies for the stress and inconvenience this situation caused you. A failed airport transfer is one of the most serious incidents a traveler can face, and we fully understand how distressing that moment must have been.
After reviewing the case internally, we confirm the following:
Your arrival transfer (Juliaca Airport → Puno) was carried out without incident.
The problem occurred with your departure transfer (Puno → Juliaca Airport). While we maintained the agreed-upon special rate, the pickup time was neither confirmed nor formally registered. Our team requested the time, but we did not receive your final confirmation, and therefore the service was not provided correctly. Consequently, you were not sent the driver's name or vehicle details, as was done for your arrival transfer. Furthermore, our response was delayed, and the message we sent did not meet the professional standard we must maintain. We take responsibility for the lack of coordination and the communication delay.
To rectify the situation as responsibly as possible:
We offered to cover 100% of the cost of the alternative transportation you had to arrange to get to the airport.
Additionally, we offered you a complimentary transfer to another destination in Peru as a gesture of goodwill.
However, despite our follow-up messages, we did not receive a final response to confirm the details and finalize this complimentary service.
We are not sharing this information to question your experience (your frustration is entirely valid), but rather to be clear with other travelers: this was a specific coordination and confirmation failure, and once identified, we took responsibility by covering the cost of the transfer you had to take.
As a corrective measure, we have reinforced our operating procedures:
Mandatory written confirmation of the pickup time before dispatching the service (no exceptions).
Advance submission of driver and vehicle information (name, phone number, and license plate).
Pre-pickup supervision and escalation protocol if confirmation is lacking or the driver is not on the route.
Dear Tatiana, we reiterate our apologies. If you wish, you can contact us directly to properly close this case and, if applicable, coordinate the complimentary transfer that was pending due to lack of confirmation.
Sincerely,
Wilson Ticona
Administrator – Puno Tours
YI_L, Dec 2025
The driver was waiting for us when our flight landed at julianca Airport with clean, new, spacious vehicle. Drove safely from airport to punk for an hour.
Response from Host, Jan 2026
Dear Traveler,
Thank you very much for your kind review and for choosing Puno Tours.
We’re happy to hear that your driver was waiting for you upon arrival at Juliaca Airport and that you enjoyed a safe and comfortable transfer to Puno in a clean, new, and spacious vehicle. Providing punctual, reliable, and stress free transportation is a top priority for us, and it’s great to know we met your expectations.
Thank you once again for trusting us with your transfer. We hope to assist you again on your future travels in the region.
Sincerely,
Experience Manager
Wilson Ticona
Richard_B, Nov 2025
Convenient, quick transportation to the airport. My only note would be that the driver was about 5 minutes late, which was a bit stressful considering I had a very tight window to catch my flight.
Response from Host, Jan 2026
Dear Richard,
Thank you very much for sharing your feedback and for choosing Puno Tours.
We’re pleased to hear that you found the private transfer convenient and quick. At the same time, we sincerely apologize for the slight delay in the driver’s arrival. We completely understand how stressful even a few minutes can be when traveling with a tight schedule, and we appreciate you bringing this to our attention.
Your comment helps us improve our service standards, and we will reinforce our punctuality procedures to ensure an even smoother experience for our guests in the future. Thank you for your understanding, and we hope to have the opportunity to serve you again under even better circumstances.
Sincerely,
Experience Manager
Wilson Ticona
From $52.00
per group (up to 3)up to 24 hours before the experience starts (local time)
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