Luxury Sunset Cruise from Riviera Maya

Playa del Carmen, Mexico

3 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

What's Included

Roundtrip transportation from most hotels in Riviera Maya and Playa del Carmen
Open bar
Snacks

Dock fee

$20.00 per person
Gratuities
Professional photos

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

You must contact Cancun Experience at least 24 hours before your product date to confirm your reservation and arrange transportation, if you book within 24 hours please contact immediately. Use the contact details on your confirmation/voucher. If your hotel is outside of the coverage area, you will be asked to meet the tour at a designated meeting point.

Operating hours
.5:00 pm

Itinerary

Riviera Maya

2 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Most travelers can participate

You must be 11 or older.
This tour/activity will have a maximum of 30 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Reviews

4.0

based on 2 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

A little bit less than a two hour cruise but advertised as three hours

vincent_b, Feb 2026

The crew on the boat are really good, the drinks are good, the snacks are mediocre. The biggest discrepancy is not the fault of the crew but of the agency that advertises us as a three hour cruise. In our case slightly less than two hours. Yesterday we were in the boat number 23 I believe, and we departed around 5:50 in the afternoon and we returned to the dock arriving at the dock around 745 or 740. Pm. I think other people were surprised also because it's advertised as a three hour sunset cruise My feedback to the company would be to improve the food a bit, and either make it a longer experience or correctly advertise it as a two hour cruise or less. I will also mention that the photographers did a good job but possibly a little expensive for $90 in order to get around 30 pictures but still they did a good job I just kind of felt like the price was a bit expensive for that..

Response from Host, Mar 2026

Hello Thank you very much for taking the time to share your detailed feedback. We truly appreciate your comments. We’re happy to hear that you enjoyed the crew, the drinks, and that the photographers did a good job. We will certainly pass along your kind words to the team — they will be pleased to know their efforts were recognized. Regarding the duration of the cruise, we would like to clarify that while the experience is advertised as approximately three hours, in some cases the total time may be shorter due to weather conditions or port authority instructions. Safety is always our top priority, and adjustments may occasionally be necessary to ensure a safe and smooth operation. We understand, however, how this may have felt unexpected, and we truly appreciate you bringing it to our attention. We also value your suggestions about improving the snacks and reviewing the photography pricing. Feedback like yours helps us continue enhancing the overall experience for our guests. Thank you again for your honesty and for choosing our service. We hope to have the opportunity to welcome you again in the future. Kind regards,

An Ocean Affair: Champagne & Charcuterie

Deirdre_D, Jan 2026

Shuttle pick up was on time and comfortable. The sunset sail was delightful; the charcuterie board was a nice surprise and well prepared. It was very choppy waves but that's mother nature. Cuddles to the staff, well done.