Due to safety risks in parts of this area, travelers should review the latest guidance and information from government agencies.

The Dubai Balloon at Atlantis Palm Tickets With Transfers Option

Dubai, United Arab Emirates

1 hour 45 minutes (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview

What's Included

Balloon flight experience with a professional pilot
Safety briefing before the flight
Access to the retail store for souvenirs
Private Transportation (Pickup & Drop Off) if Option Selected
Access the weather widget and plan your flight

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Meeting point

Atlantis - The Palm
Crescent Rd - The Palm Jumeirah - Dubai - United Arab Emirates
Atlantis Aquaventure

End point

This activity ends back at the meeting point.

Operating hours

Select your preferred tour option to see hours.

Itinerary

The Dubai Balloon at Atlantis

30 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Not recommended for travelers with back problems

Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate
This tour/activity will have a maximum of 15 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.0

based on 2 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

WORST EXPERIENCE & they don’t provide refunds

Aneeqa_F, Jan 2025

I had the absolute worst experience booking this tour as the 3rd party company TravziWorld not only did not update me that the balloons were not operating the day of my booking, but they continued to text me upon arrival to guide me to the balloon operator who explained the company updates their site daily so the 3rd party companies like TravziWorld can update their customers. When I requested TravziWorld for a refund they ignored my messages, even though I’ve sent several messages at least 6 times now to request for a refund. I do not recommend booking with them!

Response from Host, Jan 2025

Dear Aneeqa, Thank you for taking the time to share your feedback. At Travzi.com, guest satisfaction is our top priority, and we appreciate the opportunity to address your concerns. Your booking for the Dubai Balloon Atlantis activity was unfortunately impacted by unfavorable weather conditions, which are beyond our control. As outlined in the terms and conditions provided on your confirmation voucher, the activity operates based on weather conditions to ensure the safety of our guests. In such cases, the activity can be rescheduled for a future date. Additionally, a weather widget was included on the ticket to assist you in monitoring conditions prior to your activity and planning your visit accordingly. I can also confirm that barcoded tickets were sent to you one day before the activity to allow you to review the weather conditions in advance. We would like to emphasize that there was no miscommunication from our side, as all terms and conditions were transparently communicated beforehand. Nonetheless, as a gesture of goodwill, we accommodated your request for a refund, which was promptly initiated to the booking source. As the booking was processed through 3rd Party Website, we kindly advised you to coordinate with them directly to claim and complete your refund process. While we understand your disappointment, we regret to inform you that further compensation cannot be authorized, as the terms were clearly outlined and adhered to appropriately. We are sorry that this situation has caused dissatisfaction, and we remain committed to delivering exceptional service to all our guests. Should you have any additional questions or require further assistance, please do not hesitate to reach out to us directly. Regards, Mufaddal