Guggenheim Bilbao Museum Entry Ticket

Bilbao, Spain

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Booked 10+ times last week!

2 hours (approx.)

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Overview

What's Included

Entry Ticket to Guggenheim Bilbao Museoa
Please check your Official Guggenheim Bilbao Museoa Ticket from the Supplier in your Mailbox & Spams
The Supplier emails Entry Tickets before reservation date.
Due to high demand, your selected time slot may be adjusted by up to ±2 hours.

Entry without Official Ticket (Booking Confirmation Mail or Reservation Number not accepted!).
Skip-the-Line or Priority Access is not possible.
Transportation
Live Guide

Meeting and Pickup

Departure Point

Guggenheim Museum Bilbao, Abandoibarra Et. 2, 48009 Bilbao Spain

What To Expect

Guggenheim Museum Bilbao

5 minutes • Admission Ticket Included

Guggenheim Museum Bilbao

1 hour 30 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation

Infants must sit on laps
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
You will receive your tickets in a separate email before your visit. Please make sure to check your inbox and spam folder

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Reviews

3.0

based on 20 reviews

Total reviews and rating from Viator & Tripadvisor

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Trouble with tickets

Maria_M, Oct 2026

We could not get the Viator tickets to download so we can have a PDF for the museum to scan. They were nice enough to let us in anyways. A bit frustrating working with viator. The museum was amazing and the exhibits are fabulous. We highly recommend.

Response from Host, Oct 2026

Dear Maria,We are thrilled to hear that you found the Guggenheim Bilbao Museum and its exhibits fabulous, and that you highly recommend it. We apologize for the frustration you experienced regarding downloading your tickets. Upon checking our systems, we can confirm that the PDF tickets required for scanning at the museum were successfully generated and sent to your registered email address. Sometimes, these confirmation emails are automatically routed to the 'Spam' or 'Junk' folders by email providers. If the inbox or these alternative folders are not checked, the tickets might unfortunately be missed. We are glad the museum staff was accommodating and allowed you entry. For future bookings, we kindly recommend checking your Spam or Junk folders as well if you do not see your tickets in your inbox.

Un reliable service

jill_c, Sep 2026

We couldn't open the ticket that was emailed to us, the museum wouldn't allow us in with the voucher. We tried to call both numbers in the email but one wasn't a valid number and got no answer on the other number. In the end we had no choice but to buy tickets at the museum. So a waste of money all round as viator have taken our money and not provided us with a ticket.

Response from Host, Oct 2026

Dear Jill,We are sorry to hear about the difficulties you experienced accessing your ticket and contacting our team. To ensure a seamless experience, tickets are sent to our guests via email with multiple options: as an attached PDF, a direct link, and an additional alternative link. In urgent situations—such as being unable to open the ticket in the email or failing to reach us through the provided phone numbers—guests can always reach out to our active WhatsApp support line for immediate assistance. We deeply regret that you had to purchase tickets again at the museum to gain entry. Please know that we will be looking into this situation

bad experience

alain_b, Aug 2026

nothing at all, that is totally unuseful! we never get a valid ticket nevertheless the many steps....

Response from Host, Aug 2026

Dear Alain, As noted in our detailed product instructions, tickets are delivered via email (we always kindly advise checking spam or junk folders if it does not appear in your inbox). Additionally, our customer support team is available 24/7 to assist with locating tickets or answering any questions.

I visited the museum for...

Derrick_E, Aug 2026

I visited the museum for the first time, This was my first visit to Bilbao. I learnt about an important artist called Ruth Asawa. There was a whole exhibition dedicated to her work.

Must see place!

Janet_B, May 2026

This museum is a must see place. It is fantastic. Both outside and inside are architectural wonders!

Skip the Line!

Maggie_M, Apr 2026

Skipping the admission line was everything! The museum is a work of art itself. Don't miss the 3rd floor!

Worth seeing

Ovidiu_M, Jan 2026

Guggenheim Bilbao is an interesting and fascinating outfit. The exhibits are sometimes surprising, sometimes ridiculous. I bought the tickets for 27 euros through Viator, but there on the spot the tickets cost 15 euros. The recommendation is to buy the tickets there, the museum is huge, there is no risk of not being guaranteed entry

Difficoltà a convertire il biglietto meglio comprare direttamente sul sito del museo

claudia_m, Nov 2026

Biglietto da convertire ma con difficoltà Il personale del museo molto gentile e disponibile ma ho dovuto cambiare varie file perché stesso loro non riconoscevano il voucher

Tickets too expensive?

Ingobert_M, Oct 2026

We paid €35.80 for admission on 10/6/2026 for us as retirees. That is almost double what the tickets would have cost on-site or through other online channels. According to the ticket, we are sure that we also clicked "retiree" when placing our order. Otherwise, we were satisfied with the ticket purchase. We would be happy to receive an explanation from your side or a possible refund of the overpayment.

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I feel deceived by your service

Vicens_F, Aug 2026

We had to buy the tickets again since we were not able to enter with the tickets that did not appear and we are requesting a refund of the cost of the tickets 54 eu

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Response from Host, Aug 2026

Hola Vicens, lamentamos que haya tenido esta experiencia. Sin embargo, verificamos su reserva y las entradas le fueron enviadas correctamente a través de los canales oficiales antes de su visita. Dado que las entradas válidas fueron entregadas a tiempo, no podemos proceder con el reembolso del coste de los nuevos tickets que adquirió por cuenta propia. Quedamos a su disposición para cualquier duda a través de nuestro servicio de atención al cliente.

A must-see!

annalisa_z, Aug 2026

An experience to absolutely live. The audio guide is perfect for understanding and admiring the exhibited works and the building's architecture. Highly recommended.

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Not a good experience.

alfredo1980wlf, Jul 2026

We booked admission to the Guggenheim in Bilbao. The day before the visit, we requested a date change due to travel management issues. We were offered the same day just a few hours later. We requested to be able to do it the following day. No refund and no possibility to take the tour the following day. We went to Bilbao and bought two tickets again directly from the museum, no problem, maximum availability.

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Response from Host, Jul 2026

Dear Guest, We would like to clarify that, as stated on the product page prior to booking, these museum entrance tickets are strictly non-refundable and non-modifiable once confirmed, in accordance with the venue's official ticket policy. Despite these clear conditions, our support team made an extra effort to assist you by offering an alternative time slot on your original date based on availability. However, due to system and venue constraints, shifting the reservation to a different day or issuing a refund was not possible. We always strive to be transparent regarding booking terms so our guests can plan accordingly, and we regret that your travel plans were impacted.

Ticket booking did not work

Rita_K, May 2026

Voucher could not be redeemed because no booking was found by the museum. New tickets had to be bought.

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Response from Host, May 2026

Dear Rita, We would like to clarify that the voucher provided upon booking is not the actual entry ticket. As explicitly stated multiple times on the voucher itself and in our product descriptions, the official museum tickets are sent to your email address separately. Had you checked your email, you would have found the valid tickets ready for use. We provide these clear instructions to ensure all guests have a seamless entry experience. If you ever have trouble finding your tickets, we recommend checking your Spam folder or contacting our WhatsApp support line, which is also listed on your voucher for immediate assistance.