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Ron_W, Apr 2026
This is a must do!
We started off visiting a historical house in the highlands, learning about their life then and now. Then we enjoyed some vodka and local cheese. After that we went to the mountains of Zakopane where we got the cable car, had time to explore and eat lunch. We ended the day with the thermal baths which were crowded but enjoyable. There are many different pool options both indoor and outdoor, as well as a sauna and salt therapy room. It was a perfect day with our guide Kacper and I made some friends on the bus!
Graham_P, Apr 2026
Well run tour from start to finish
We were given all the information required in advance. Pick up was on time, driver courteous and friendly. Ordered the packed lunch which was very nice and reasonably priced. Tour guide was very knowledgeable and spoke well. Return to hotel was again very comfortable. A very well organised trip with no issues at all.
Evangelos_K, Apr 2026
Best guided tour
A perfectly organized group guided tour that exceeded expectations from start to finish. Everything ran exactly on time, which made the entire experience smooth and stress-free.
Communication was extremely convenient, especially via WhatsApp, with clear instructions and quick responses at every step. Even though I arrived with my own car, it was very easy to find the meeting point thanks to precise directions and guidance on where to park.
The tour guide was exceptionally knowledgeable, providing deep insight and context throughout the visit, which made the experience far more meaningful.
The overall coordination and structure of the tour were excellent. The sequence of visits was thoughtfully planned and logically arranged, allowing for a comprehensive and impactful understanding without feeling rushed or disorganized.
Highly recommended for anyone looking for a well-managed and informative Auschwitz tour.
jessicahastenteufel, Apr 2026
And amazing day out exploring castles
We took this tour in mid April as a private tour and it was truly stunning. Our guide Maciej was amazing. He picked us up and on the way to the first castle and throughout the whole trip he explained so much about the area, the castles and Polish history. Very intersting. We had plenty of tie to explore. We do higly recomment this trip and will be doing it again when we´ll be in Cracow. We are travelling a lot, but this was for sure one of the best tours we´ve ever done.
Oliver_H, Apr 2026
Great comms from the team...
Great comms from the team from start to finish, friendly and helpful. From pickup to drop off, tour was very good and the mines are well worth a look, we were genuinely stunned at the vastness and detail within. Slight issue with pickup, in that a medical emergency meant a delay in getting to us, but Martin sorted us with a pre paid taxi and as noted, was in touch the whole time... Great customer service. Thanks to Martin and the team. If you see this Martin, hope your pooch is doing well and thanks again.
Stephen_M, Apr 2026
Each site leaves you in awe, for different reasons.
It’s a tiring day (if you’re 70!). The camps don’t really spring too many surprises on most people, as it’s very well documented before you go. Needs to be visited, just from a respectful perspective. The sheer size of the camps are breathtaking in their size and scale. The salt mine was a complete surprise. Well worth the effort to get there. At all locations, the guides were very professional and knowledgeable. The whole thing can be done cheaper than Viator, but we always use them because of their reliability.
jeffrey_b, Apr 2026
A really great trip!
We looked at lots of different trips to Auschwitz before booking this one, I'm glad we found it. Great service, picked up and dropped off outside our apartment (even though it wasn't on the list).
Friendly driver, nice and clean van/mini bus.
A very moving experience in Auschwitz, one that we have wanted to do for quite some time. Was easy when you get there, driver takes you to meet the guide and is waiting for you afterwards. Then driven to the second camp for another tour.
Won't forget it in a hurry!
There's alot of walking to do, I was very glad the weather was really good.
Would definitely recommend this tour!
Amanda_O, Mar 2026
Auschwitz experience
Everything went smoothly, prompt pick up from hotel in clean & comfortable transport. Driver Patrick was very helpful as was the tour guide who was very knowledgeable. Experience was sobering and really gives you an understanding of the atrocities that went on.
Letizia_V, Feb 2026
Perfectly organised and extremely interesting
I booked the organized tour for Auschwitz and Birkenau along with my husband and we were extremely satisfied with it.
It was very well organised;
The pickup and dropoff at our address made it easy and stress free.
The driver was very knowledgeable of polish history and told us many things about his country we didn't know.
The museum guide was very knowledgeable, clear, understandable, empathetic and made the visit even more interesting.
I recommend anyone to book this experience through "hello Krakow".
Gayle_O, Jan 2026
Zakopane day trip
Absolutely fabulous day out with a super guide/driver. Picked up early by Matthew who gave us information on places we past en-route and on where we stopped. The scenery and weather was outstanding. Nothing was rushed at all, would definitely recommend 👍
Dan_W, Dec 2025
Amazing destination and a great way to see it
The day started really well with a really friendly and funny driver. The tour at the mine is well organised to give you plenty of time and information to get the history of the amazing salt mines. There are a couple of free time stops to rest and refresh. Great experience
Sharon_P, May 2025
Salt mine tour Krakow
We had an amazing day at the Salt Mine in Krakow. The tour operator was fantastic. They kept us updated every step of the way. From booking to keeping updated on pick-up times etc the driver was on time, told us exactly where he would pick us up from etc we arrived & was shown to our tour & met our tour guide who was again fantastic in leading us round the Salt mine. Would highly recommend 👌
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