Xel-Há Tours and Tickets

All-inclusive Xel-Há tickets include unlimited snorkeling; river floating on inner tubes; zip lines, cenotes; special activities for kids at the Children's Playground; use of lifejackets, tubes, snorkeling equipment, and bicycles; continental breakfast; snacks; lunch buffets; domestic open bar; and unlimited non-alcoholic beverages. Optional activities such as speedboat rides incur an additional fee.

Yes. Xel-Há has two cenotes (deep limestone water-filled sinkholes unique to the Yucatan). Named Paradise and Adventure, the cenotes are located in the heart of the jungle, and you can find them by following the trails that cross the bridge over the Xel-Ha River.

Yes, kids can go to Xel-Há, and traveling families will find plenty to keep younger visitors occupied. The Children’s World area has a wading pool, playground, water slide, rope climb, seesaw, and more. However, some activities, such as marine wildlife encounters, may have age restrictions.

Yes, towels are provided at Xel-Há. Visitors can simply request towels when they arrive at the locker room area while storing their belongings and deposit them in the designated containers when finished using them. There is no need for visitors to bring their own towels.

Yes, there is Wi-Fi at Xel-Há. All visitors can enjoy complimentary Wi-Fi access throughout the park—perfect for keeping loved ones back home updated on all your adventures.

Yes, most of Xel-Há is wheelchair accessible, and there are accessible facilities in almost every part of the park. Visitors may also rent a wheelchair at an additional cost. The park is also stroller-friendly and has strollers available for rent.