Top Ha Long Bay Kayaking Tours

Pros 👍🏼👌🏼🥰: Tuk 특, our Tour Guide, was very friendly, enthusiastic, witty, hilarious 🤣, magnetic 🐸, helpful, fun and memorable. He is also highly intelligent—to include interpersonal skills and language skills—and is a very knowledgeable, informative, passionate and captivating storyteller (especially within THE CAVE). Anh—one of the cruise members who helped take care of everyone—was very professional, gentle kind 💝, keenly observant, thoughtful 🫠, and prompt; she basically provided warm and excellent 👌🏼 service throughout the cruise. Other team members were great 👍🏼 as well, but these two are the ones I interacted with the most, and they all deserved big tips. The tour was overall great, especially the gorgeous views of nature 🏞️ and the hauntingly beautiful cave. The buffet was overall pretty good; but reviews raving about it being amazing seem a bit of a stretch (since I’ve experienced truly mouthwatering, delicious, and amazing food). Granted, there’s potential towards amazing; plus, everyone has their own preferences, so what’s decent to one can be mind blowing to another. Even in January, there were a lot of tourists, so it was very loud at times; but that’s expected, and apparently inevitable, unless you come during the slowest season. Heads Up ⚠️ Regarding Meeting Point: The meeting location provided within the booking confirmation will take you to a different location. So it’s absolutely important to receive the correct location. Layla, from Ha Long Bay Adventures, initially contacted me via WhatsApp the day before this tour. But then she never replied the same day, and the next tour day—with an exact meeting point, plus answers to my questions—which was baffling. I even tried calling her, but there was no answer and no option to leave a voicemail. So then I received the exact meeting location via email at 8:32 am, the morning of the tour, which is NOT okay 🫩, since I was in the middle of getting ready to wait for my Grab app driver outside the building I was staying at (and I didn’t see the email until I arrived at the wrong location). Fortunately, the thoughtful driver helped me to call this tour company’s phone number—since I didn’t have mobile WiFi—who then gave him directions in Vietnamese to the actual meeting location. So I ended up paying for two rides to the start point 😐, which could’ve been prevented with better communication 🗣️💬👤. That’s when I met Tuk, our tour guide—at the actual meeting point—who helped to resolve what was apparently a misunderstanding. He said he doesn’t know anyone named Layla within their company, which seemed odd since she had all the information related to my booking confirmation, to include my full name and phone number. Plus, Tuk had attempted to contact me via WhatsApp that morning (as I later saw); but once again, since I didn’t have mobile WiFi while in my Grab app ride, I wasn’t able to access WhatsApp to receive his two calls. I realize this is a very detailed part of this review, but I’m sharing this so that hopefully others don’t have to experience what felt like a major pain in the @$$ (donkey emoji 🫏), chaotic process before the tour even started. 😳 For everyone’s sake, may this company tune into an effective solution, to include sending the exact meeting point the day before the tour (rather than the morning of). I’ve been informed that this meeting location has been difficult to find for other tourists in the past as well. So perhaps sharing a map with directions to the exact meeting point can help (and also attach it to an email just in case foreign visitors don’t have WhatsApp on 24/7). Since mistakes can happen—and there’s always room for improvement—I decided to give this review a 5 star rating rather than a 3 or 4, mostly because of the staff who went above and beyond with customer service. Plus, this tour was a great deal compared to many other options of its kind. Wishing you ALL many fully present 👁️👀 and pleasant 🌅🌄🌌🌠 moments of Life 🌳🪷. 💖🫂

We had a great experience on this one day cruise in Ha Long Bay. The boat was clean and nice, the staff were friendly and helpful, and the itinerary was well designed. Otis was particularly attentive and made sure that our food was vegetarian when we requested it. I highly recommend Jade Sails!

We had an incredible time. We debated between an overnight trip in Halong Bay or a full day cruise and we couldn’t have been happier with our choice. The natural landscape is breathtaking. The boat was perfect. It was stylish, spacious, offered multiple view points and had a water slide! Yes, this cruise may be more expensive, but it’s worth every penny! We loved our tour guide Nam Ang who was friendly, focused, entertaining, and fun. He really seemed like a genuine person. I could go on, but my recommendation is to book this cruise. Note: The food is decent, but I am a foodie and would have preferred something less western. With that said, they did have a salad roll class and those were delicious. Lastly, the beer and cocktails were good, not a fan of the wine, but I live in a wine region of the world so I may just be picky.