Punta Cana Airport Shuttle to or from Airport
Badge of Excellence
Punta Cana, Dominican Republic
- 25 minutes (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
Explore our promoted experiences
Overview
What's Included
- Private Transportation
- Meet and Greet Service
- Flight Tracking
- Luggage Assistance
- All Taxes and Fees
- Gratuities: Tips for the driver are not included and are appreciated
- Special Requests: Requests for special accommodations or additional services not specified
- Excess Luggage
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Upon your arrival at Punta Cana International Airport, please proceed to the arrivals area where our friendly driver will be waiting with a sign displaying your name. For your convenience, our service includes flight tracking to ensure a timely pickup, even in the event of delays. For hotel departures, our driver will meet you in the hotel lobby at the scheduled time. Please provide your flight details and hotel information at the time of booking..
Itinerary
Bavaro (Pass By)
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seats available
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
4.3
based on 56 reviews
Great experience with Jonathan! He handled everything tremendously. I would recommend Sosa medrano and especially Jonathan.
Response from Host, Aug 2026
Estimado cliente:
¡Muchas gracias por su excelente reseña! Nos alegra muchísimo saber que tuvo una experiencia fantástica con Jonathan. Nos aseguraremos de compartir sus amables palabras con él, ya que estamos seguros de que le encantará saber que su servicio fue tan apreciado.
Gracias por recomendar a Sosa Medrano y por destacar el excelente trabajo de Jonathan. ¡Esperamos tener el placer de atenderle nuevamente en el futuro!
¡Muchas gracias por confiar en nosotros!
on time no problem , cheaper than others , easy communication thru what's up , easy to change schedule if need it
Response from Host, Feb 2026
Thank you
Took my money and said I cancelled. I need a full refund. Left me at my hotel lobby waiting for 45 min.
Response from Host, May 2025
We sincerely apologize for the inconvenience you experienced during your recent booking. We understand how frustrating it must have been to be left waiting at your hotel lobby for 45 minutes, and we deeply regret that the service did not meet your expectations.
Please note that we have already processed a full refund for your booking. You should see the amount reflected in your account shortly, depending on your bank's processing times.
Customer satisfaction is very important to us, and we truly regret any stress or discomfort this situation may have caused. We are taking the necessary steps to ensure this does not happen again in the future.
Thank you for your understanding and patience. If you have any further concerns or questions, please do not hesitate to contact us.
Our plane was delayed and nobody was there to pick us up so please refund our money very horrible service......
Response from Host, May 2025
We are truly sorry to hear about your recent experience and we sincerely apologize for any frustration or inconvenience caused.
After reviewing your reservation, we noticed that no flight details (such as airline name or flight number) were provided. This information is essential for us to track flight arrivals and adjust our pickup times in case of delays. Without it, we were unable to monitor your flight or ensure a driver would be there at the correct time.
Additionally, we attempted to contact you through all the communication channels you provided, but unfortunately, we did not receive a response. Our goal is always to offer reliable and responsive service, and it’s disappointing when we’re unable to connect in time to assist.
While we understand your frustration, we hope you can see that this situation could have been avoided with complete and updated booking details. We kindly ask that you provide us with any further information you’d like to share, and we will evaluate your refund request as fairly as possible.
Thank you for your understanding, and again, we sincerely apologize for the inconvenience
The tour company had my name displayed on their sign at their counter. When I approached and introduced myself they told me that I wasn't on their list. My family that I traveled with was booked with another company so that driver was nice enough to transport us together for no additional fee. This company needs to refund my money.
Response from Host, May 2025
We sincerely apologize for the confusion and inconvenience you experienced upon your arrival. We understand how frustrating it must have been to see your name displayed at our counter, only to be told you were not on our list.
We are grateful that you were able to travel with your family thanks to the kindness of the other company’s driver. However, we fully acknowledge that we did not deliver the service you paid for, and for that, we are truly sorry.
To make this right, we will process a full refund for your booking. Please provide us with the following details to expedite the refund:
Full name on the reservation
Booking reference number (if available)
Payment method used
We are taking this matter seriously and will review our internal procedures to ensure this does not happen again. Thank you for bringing it to our attention, and we hope to have the opportunity to serve you properly in the future.
Quick pickup! Very nice! After two long flights it was nice to have someone waiting on us ready to take us safely to our hotel.
Response from Host, Mar 2025
"Thank you for your kind review! We're so glad to hear that the quick pickup and friendly service made your arrival smoother after your long flights. It's always great to know that you felt safe and well taken care of on your way to the hotel. We appreciate your feedback and look forward to serving you again in the future!"
Horrible experience, horrible customer service. I am a young girl traveling home alone and I was worried for my safety. The driver never showed up and when they finally responded an hour after I was supposed to leave for my flight, they told me to get a taxi. I wouldn’t recommend this service to anyone.
Response from Host, Mar 2025
We are truly sorry to hear about your negative experience. We understand how important it is to feel safe and supported, especially when traveling alone, and we sincerely apologize for the inconvenience and stress this caused you.
Please know that this is not the standard of service we strive to provide. We are currently investigating what went wrong with your booking and will take steps to ensure this does not happen again in the future.
Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another chance in the future, and we’ll do everything possible to make it right.
Prompt service, kind driver that was safe and on time. Easy booking process, and communication was good
Response from Host, Mar 2025
"Thank you for your great review! We're so glad to hear that you had prompt service and a safe, on-time experience with our kind driver. It's wonderful that the booking process was easy and communication was clear. We truly appreciate your feedback and look forward to serving you again in the future!"
The driver was so nice.
I was in the wrong place, and the driver bothered to call me several times to follow up with me he told me he would never leave until I arrived.
I arrived at the airport, thanks to him.
I had taken the same company for my arrival at the airport, and I never looked. The driver was waiting for me with a sign in my name, and he was very visible.
Thank you for your impeccable service
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Response from Host, Apr 2026
Merci beaucoup pour votre magnifique commentaire !
Nous sommes ravis d’apprendre que votre expérience s’est si bien déroulée, autant à l’arrivée qu’au départ. C’est particulièrement agréable de savoir que notre chauffeur a pris le temps de vous accompagner avec autant de patience et d’attention — c’est exactement le niveau de service que nous souhaitons offrir à chacun de nos clients.
Nous sommes également heureux que tout ait été simple et fluide à votre arrivée à l’aéroport.
Merci encore pour votre confiance, et au plaisir de vous accueillir à nouveau en République Dominicaine !
From $29.24
per group (up to 5)up to 24 hours before the experience starts (local time)
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