Puerto Vallarta Roundtrip Shuttle Airport Transfer

Puerto Vallarta, Mexico

Great choice

20+ bookings last month.

10 minutes to 1 hour (approx.)
Pickup offered
Mobile ticket
Offered in: English

Explore our promoted experiences

Private Transportation from PVR Airport to Punta Mita

Puerto Vallarta, Jalisco

5.0

(29)

Private Transportation from PVR Airport to Punta Mita

from $196

Per group

Canopy Zipline en la jungla desde Puerto Vallarta

Puerto Vallarta, Jalisco

5.0

(1)

Canopy Zipline en la jungla desde Puerto Vallarta

from $110

Private Sprinter Transportation From Airport To Punta mita

Puerto Vallarta, Jalisco

5.0

(2)

Private Sprinter Transportation From Airport To Punta mita

from $267

Per group

Viator earns higher commissions on experiences featured here

Overview

Begin your vacation in Puerto Vallarta comfortably and conveniently by booking a shared, round-trip airport transfer. Enjoy a smooth and direct journey to your hotel without the hassle of long taxi lines and confusing public transportation systems. Simply collect your luggage and begin your holiday in style with this stress-free airport transfer.

A fixed price means you don’t need to worry about a rising cab meter
Stay cool as you travel in an air-conditioned car
Book a return ride from Puerto Vallarta for peace of mind
Round-trip service covering Zones 1 to 4 for convenience

What's Included

Professional and bilingual driver
Airport/Departure Tax
Round-trip shared transfer (Zone 1 to 4)
Late model air conditioned vehicle
Meet and greet airport personnel

Gratuities
Beverages
Additional stops not mentioned

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Please notice we offer transportation to most hotels in Puerto Vallarta area, for any additional information please contact us at least 24 hours prior your arrival.

Drop-off point

Puerto Vallarta, Jalisco, Mexico
Hotel selected is the drop off

Arranged start time

Confirm time with the local provider in advance of your experience.

Select your preferred transportation option to see hours.

What To Expect

After collecting your luggage, meet your courteous driver in the arrivals lounge and travel directly to your accommodation in Puerto Vallarta. Your air-conditioned vehicle will transport you in comfort and style, ensuring you begin your relaxing stay the right way.

When your vacation comes to an end, a representative will collect you from your hotel to ensure you arrive at the airport well in advance of your departure flight.

Click on the icon below to see the full list of hotels and zones serviced. Please note that transfers for accommodation located in zone 5 only include a one-way journey.

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Please advise all flight and hotel information at the time of booking
Vehicles are not always equipped with baby seats. If you require a baby seat, please include this in the "Special Requirements" field at the time of booking is not guarantee you will get one and consider that have an additional cost. If you are bringing your own child seat, you must book at the child rate as a seat will be used
Service animals allowed
Note: The transfer to Zone 5 hotels is only a one-way private transfer, must book on private services option
Note: Due to federal regulations, the vehicle used for transport back to the airport is a taxi.
Please check the hotel list below, to ensure you are booking the correct zone.

Infants must sit on laps
Zona 1: Comfort Inn,Holiday Inn Express,Casa Velas,Velas Vallarta,Marriot,Nima Bay,Mayan Palace Marina,Flamingos Vallarta,Melia,Club Regina,Vamar,Raintree/Club Regina,Westin
Most travelers can participate
Zona 2: City Express,Crown Paradise Club,Crown Paradise Golden,Hacienda Buenaventura,Nh Krystal,Peninsula,Icon,Grand Venetenian,Vallarta Torre,Hilton,Hacienda Hilton,Sunscape,Villa Del Mar,Villa Del Palmar,Friendly,Hotel Mio,Fiesta Americana Pvr,Los Tules,Plaza Pelicanos Grand,Plaza Pelicanos Club,Sunset Plaza,Las Palmas By The Sea,Canto Del Sol,Secrets Vallarta,Dreams Vallarta Bay,Costa Club Punta Arena,Buenaventura,Villa Premere,Sheraton Bugambilas,El Pescador,El Rosita,Porto Novo
Zona 3: Suites La Siesta, Luna Liquida Boutique, Porto Allegro, Hotel Encino, Posada Roger, Tradicional Villa Del Mar, Tropicana,Grand Miramar ,Pinnacle ,Blue Chair,Emperador,Garlands Del Rio,Hotel Catedral,Playa Los Arcos,Casa Doña Susana,Los Arcos Suites,Emperador,Mercurio,Playa Conchas Chinas,Blue Chair, Tropicana,Almar,Villa Mercedes,Pinnacle ,Hyatt,Grand Miramar,Marival Distinct,Dreams Villamagna,Marival Emotions,Grand Velas,Hard Rock,Playa Fiesta,Occidental Grand,Grand Mayan,Paradise Village,Villa Varadero,Ocean Breeze,Paradise Village,Sea Garden,The Grand Bliss,The Grand Luxxe,The Grand Mayan
Zona 4: Playa Del Sol Costa Sur,Hilton Vallarta Riviera,Park Royal,Mousai,Garza Blanca,Barcelo,Casa Iguana,Royal De Cameron,Villa La Estancia,Villa Del Palmar Flam.,Samba Hotel,Riu Palace,Riu Jalisco,Riu Vallarta,Krystal Grand (Reflect)
No health restriction
This tour/activity will have a maximum of 60 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

Erin_M

Very attentive and easy to find at airport and be on our way! This was a no brainer-will Definitely use them again. Easy to find upon exiting airport. Within 3 minutes we were headed to our hotel with details on how to arrange return transfer. Driver was courteous and knowledgeable. He gave us lots of details about the area and recommendations. I used the same company then to make excursion plans and again no issues at all. And recommended excursions were fantastic!

Reviews

3.8

based on 308 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

It was good!! We got...

Paula_H, Mar 2026

It was good!! We got right in a private transfer and he took us straight to our resort and was friendly!

Response from Host, Mar 2026

Hi Traveler! What a pleasure to receive your review! At Gray Line Puerto Vallarta, we are dedicated to providing a warm and safe service and it fills us with satisfaction to know that you had an excellent experience. Your words motivate us to keep striving every day. We hope to have the opportunity to welcome you on your next visit. Thank you for trusting us and we hope to see you soon! Best regards, Gray Line Puerto Vallarta

The best company !

Sonya_T, Mar 2026

The best company 👌...!!!Friendly, professional transportation !!! Very good communication !!! Recommendation !!!

Response from Host, Mar 2026

Be careful, Ask questions

Clifford_J, Dec 2025

They are on top of everything when you arrive, but leaving was another story. We did not have a late model car that was exclusively for us for our return to the airport. First, they were late, pickup was to be at 9:40AM, depart at 9:45AM. I had called the rep that works at the hotel 5 times in a row and she did not answer. Which when we spoke she said, if your ride is not out there, call me. Went to see her and she called, which they said stuck in traffic, be there in 10-minutes which puts at 10AM now, okay, no worries, just wish you would have answer the phone or someone update us. After a short wait, a gentlemen walks up and says he is with GrayLine, no name tag, no shirt. I called the rep, she answered this time, and asked does she know who this person is. She said he is with us. I advised her that he doesn't have a shirt, and is telling us to take a cab and we will not have to pay. And she said yes, because we can't get the normal cars into the hotel. Which is crazy because we were dropped off at the lobby entrance, Uber picks up at the lobby entrance, our boat captain picked us up at the entrance. I don't like the switch at the end and lying about it. As the porters told us, they can get in, they just don't have the cars available.

Response from Host, Dec 2025

Hello, traveler We apologize for the the dfficulties caused during our service; that is definitely not the experience we want for our passengers. Your comments will be reviewed to avoid similar situations in the future. Please, write to us at ux@mexicotravelgroup.com and share as much information as possible so we can follow up with you. Sincerely, Gray Line Puerto Vallarta

Uber is WAY cheaper!

Sarah_B, Dec 2025

The pickup was fine. But I paid for a roundtrip and only recieved one pickup. I needed to switch my pickup day and was told that could easily be done. But when I contacted someone, they said the transfer already happened. But the first pickup only happened, not the second one! So I paid $92 for ONE pickup. I will not be using this service again. Uber was only $25. This is taking advantage of travelers. It's gross.

Response from Host, Dec 2025

Trip to Paradise Village

James_F, Dec 2025

A little difficult finding the rep for Greyline at the airport but after that all went well. The ride was quick and the driver friendly

Did not provide round-trip service one round-trip service was paid for upfront

tim_n, Nov 2025

I booked this through Viator. Viator could not provide me with pick up info to return to the airport. I tried right up until the night before. I requested a refund since they did not provide round trip service. Viator refused stating the tour operator, Gray line stated they came to pick me up at the hotel and I was a no-show. I had to call an Uber because I had no information on the pick up nor did Viator even know the information..

Response from Host, Dec 2025

Pathetic company and service. Very untrustworthy.

Susan_H, Oct 2025

I was led to believe that the company would take me to my resort. However, upon landing in Puerto Vallarta I was told it would be an extra $200 round-trip since they did not go to region five. I took a different way to get out to my resort and would never use this company again.

Response from Host, Nov 2025

We’re sorry for the confusion regarding your resort’s location. Some remote areas may require an additional fee, but we’ll make sure this information is communicated more clearly going forward.

Stressful round trip transportation

Kimberley_D, Sep 2025

I booked a round trip transfer from the airport to the hotel and back. The trip from the airport to the hotel went just as planned, but they missed our trip from the hotel to the airport, leaving us stressed and having to find alternate transportation for our departure.

Response from Host, Oct 2025

They explained everything...

MiguelAngel_C, Aug 2025

They explained everything great and were very helpful with loading and unloading our suitcases we enjoyed the service to the hotel

Response from Host, Sep 2025

Hello Traveler, Thank you for sharing your positive experience with Gray Line Puerto Vallarta! We are delighted to know that you enjoyed our services. Our team works hard every day to provide the best possible experience, and your kind words inspire us to keep improving. We look forward to welcoming you again on your next visit! Best regards, Gray Line Puerto Vallarta

Grayline told us they...

MargaretTate_T, Jun 2025

Grayline told us they could not find our reservation even though it was confirmed and it took an hour of calling Viator and Grayline before they picked us up from the airport.

Do not recommend. Just get a taxi.

Chloe_K, Apr 2025

Pickup at the airport was confusing but once we found them, it went well. Got to our hotel without issue. They handed me a paper and told me to take it to the front desk the day before I left to arrange for transportation back. The next morning (day after I got there) I had received a text at 0730 about my pickup at 9am to be taken back to airport. I woke up after 9am and was told to just call the number on the paper they gave me and the customer assistance would help. The day before I left, I called both numbers on the paper, neither of which went through. I went to the front desk at my resort with my paper and they told me they couldn’t help me as the gray line rep had left for the day. Upon waking up the day before I left, I also messaged the tour guide on Viator and explained my situation, asking for help. I asked for conformation that we could still be picked up on 4/24, which was the day I stated online when I purchased the transfer, as well as the first time I messaged the tour guide after booking. They didn’t reply for 24 hours, until we were packed up, in a taxi, on the way to the airport. Upon requesting a partial refund from Viator, Viator customer service told me I could not have a partial reimbursement despite not receiving the service , because “they were prepared to take me to the airport.” If you have no issues, hypothetically would be great company. But lack of customer service, lack of answers through customer support chat & tour guide chat, and huge miscommunication. Very dissatisfied, will be refuting charge with my bank since Viator won’t refund. Don’t waste your money on a transfer. We fit 4 adults, 6 suitcases, and 4 backpacks in one taxi and it was only $40 total. Taxi instead.

Response from Host, Apr 2025

Hello Traveler, We are sorry to hear that your experience was not satisfactory. At Gray Line Puerto Vallarta we take very seriously the opinions of our customers, so we assure you that your comments will reach the corresponding leaders to implement the necessary improvements in this service and prevent these cases from being repeated. On behalf of the entire Gray Line team, we reiterate our sincere apologies and thank you for your valuable comments. Best regards, Gray Line Puerto Vallarta

Do Not Book This!

Amanda_R, Apr 2025

Do not book, take a taxi instead. It is significantly cheaper and more reliable to take a taxi from Puerto Vallarta Airport to your destination. The shuttle service never arrived to pick us up from our resort to take us to the airport, and we had to grab a taxi. Taxi rides are about $10 or less. I also attempted to contact the provider several times regarding a partial refund and the failure to pick us up, but received no response after multiple attempts. DO NOT BOOK THIS! I repeat, DO NOT BOOK!

Response from Host, Apr 2025

We truly regret the inconvenience and frustration caused by the missed pickup and communication issues. This is not the experience we aim to provide. We've escalated the matter internally and appreciate you bringing it to our attention.

Easy to use - will use again

Erin_M, Mar 2025

Response from Host, Apr 2025

Speaking more Spanish...

Crystal_P, Feb 2025

Speaking more Spanish thsn English is terrible as a American tourist company seem to Carter towards Spanish speaking individuals than folks who can only speak English also asking nine speaking Spanish for tips when leaving when trip is over but allowing Spanish to get off without being ask that's terrible also tips are not mandatory we already paid for the tour please do better making everyone feel comfortable

Response from Host, Mar 2025

We strive to provide an inclusive and welcoming experience for all our guests. We regret if you felt otherwise, as our team is trained to assist all travelers equally. Regarding tipping, it is always optional and at the discretion of each guest. Your feedback is valuable, and we will take it into account to enhance our service.

PVR to Zona Dorada Bucerias

Laurine_D, Feb 2025

Fabulous, friendly service to Zona Dorada in Bucerias. I ended up being the only passenger both ways!!

Response from Host, Mar 2025

Thank you for your kind words! We’re glad you had a smooth and comfortable journey. We appreciate your trust and hope to welcome you again soon!

Lesson Learned

King_W, Feb 2025

I've had smoother transfers at other destinations. The aggressive time share sales guys will trick you when you arrive and are looking for your Transfer. It would be easier to have clear instructions as to who we are meeting and where. They packed us in a shuttle van with AC, which was nice. This is when I noticed that others were just jumping into taxis and were paying a lot less. A family of 3 jump onto our shuttle and paid cash right there for cheaper than what I paid online. Lesson learned. Instead of pick up being rearranged like you're paying for online, we had to hunt down a sales rep to book our return in hotel, this step is a waste of time. I prebooked to avoid this hassle but again, Lesson learned! Just come and pay for taxi which so many are doing. Save yourself some money.. I know that's what I'll do next time. Rep told us we might not get a shuttle back and there's a chance we will get a taxi; which they pay for at a cheaper rate which I could have the hotel arrange for us. Lesson Learned!

Response from Host, Mar 2025

Hello, traveler! We are sorry to hear that your experience did not meet the service expectations you deserve. Your comments are very important to us and will always be listened to. We will work on constantly improving to offer a better service in the future. Thank you for your valuable time. Best regards, Mexico Travel Solutions

Awesome shuttle to hotels.

Graeme_M, Jan 2025

Read the instructions on where to meet. Worked great!!!! The guide met us and stood in line and got us on the next shuttle.

Response from Host, Mar 2025

Hi Doreen! What a pleasure to receive your review! At Mexico Travel Solutions we are dedicated to providing a warm and safe service and it fills us with satisfaction to know that you had an excellent experience. Thank you for trusting us and we hope to see you soon! Best regards, Mexico Travel Solutions

Transportation from airport

marcia_b, Jan 2025

Ivan was great. He stood in line for us waiting for our ride. Gabriela was our driver and she also was wonderful.

Response from Host, Mar 2025

Fast transportation

lopezmaleny, Oct 2024

Fast and easy transportation to and from the airport. We were sent in a private vehicle and did not have to wait for a shuttle. Same situation for the return.

Response from Host, Dec 2024

Thank you for sharing your experience with us! Your satisfaction is our greatest reward. We look forward to your next adventure!

Great service

brandon_H, Oct 2024

Good customer service at the airport. Nicely and quickly got us our transfer to the hotel. Customer service personnel were on the lookout for the customers.

Response from Host, Oct 2024

What a pleasure! We appreciate your excellent review

Reliable Shared ride to Old Town.

ROBERT_G, Sep 2024

Great limo service. I looked into what company Costco uses in Puerto Vallarta and this is who they use so I figured I couldn’t go wrong booking them. A shared van brought me to my hotel in Old town. They arranged a private taxi to pick me up as I imagine I was probably the only person that needed pickup the area. The taxi driver arrived way earlier then scheduled. Of note, my flight was canceled during the Alaska Air door falling off issue. They were not able to accommodate a last minute pickup change.

Response from Host, Sep 2024

What a pleasure! We appreciate your excellent review

Save $60 and just buy yourself a taxi for the return trip because they just call a taxi for you.

Gunner_B, Sep 2024

Okay so being picked up was worth the cost, yes you can get a taxi or an Uber for $60 cheaper, but having a driver waiting and ready to pick you up was helpful and convenient. However, upon returning to the airport, Grey line does in fact just call a taxi for you. In fact, you will be on the phone confirming the details with them longer than it'd take to just call a taxi yourself. According to Grey Line they are unable to perform the return trip to the airport due to federal regulations. Sadly, Viator is allowing this company to offer services they cannot fully provide. Save yourself $60 and just order the taxi yourself.

Response from Host, Sep 2024

We will work on this situation, thank you.

Great customer service by Lorenzo

Jason_Y, Aug 2024

We had a miscommunication and our shuttle left without us. Lorenzo, who was the Gray Line Represenatative at Dreams Vallarta Bay went above and beyond to resolve the situation, even going so far as to pay out of his pocket to get us a cab to the airport. For having great employees like Lorenzo, I would highly recommend Gray Lines transportation. Jason

Response from Host, Sep 2024

Thank you for your valuable review, have a nice trip!

Not recommended

vanessa_m, Jun 2024

Save your money with the airport transportation. They use a regular taxi not affiliated with greyline. The taxi will charge you $6 usd one way from hotel zone to airport while grey line was $46 usd one way. We asked the cab driver and he said he does not work for grey line. There is no shuttle they probably pay the cab driver the $6 and pocket the rest.

Disappointed travelers

Garland_S, May 2024

Was told had to pay $18 more dollars since we did not pay for zone 4. Ticker clearly states zone 4 Ride was nice and staff was nice but little disappointing to pay more

Double charged for same service

Michelle_B, Apr 2024

We booked Gray Line for Puerta Vallarta roundtrip shuttle from airport to hotel. Per company instruction I confirmed our flight information 24 hours prior. We arrived at the airport to find that our names were not listed on reps paperwork and had to wait/were delayed while rep called to verify our booking. We were given a reps name with a particular time to meet the next day to book return transportation and rep was a no show. A rep from another tour company made the reservation for us with Gray Line. At this point I learned while booking same service for a third friend, the price was half the cost! Third friend paid $20 USD each way while my friend and I paid $44 each way. I emailed the company to inquire about discrepancy in price and never received a response!

DO NOT USE THIS COMPANY.

Michael_K, Mar 2024

Do not book this company. They are not organized, or professional. I booked a week prior to my trip and was charged on my CC. I got an email with a link to a 'ticket' and printed it off. That was my only confirmation. Arrival was chaotic. Finding them was like a needle in a haystack. I walked the entire parking lot before someone pointed them out. They told me they had not record of my booking, but put me on a shuttle anyway. I called 48 hours before my flight home. I was assured that a van would be there to pick me up at 9:40 am. It came and went... no van. I kept trying to call them and all I got was hang ups. Finally, got someone on the phone who told me they had no record of me and there was not car available. I took a taxi. NEVER AGAIN. Taxis are cheaper and more convenient. DO NOT USE THIS COMPANY.