3 Hours Nairobi National Museum

Nairobi, Kenya

2 to 3 hours (approx.)
Pickup offered
Offered in: English

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Overview

Don’t miss learning about Kenyan culture both past and present. This hassle-free tour includes transport from Nairobi hotels and your admission ticket, so you don’t have to worry about organizing these elsewhere. You tour the museum on your own time, since this is a private experience where you’re not stuck with a tour group. After, your driver takes you back to your hotel.

Learn all about Kenyan heritage at the Nairobi National Museum
Enjoy round-trip hotel transfers for ease
Ride comfortably in your private small-car
Go at your own pace on this private tour

What's Included

Entrance fees
Transport with a small car
Driver

Tips
Drinks and Meals

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Meeting point

Nairobi, Kenya

End point

This activity ends back at the meeting point.

Operating hours
.8:00 am

Itinerary

Nairobi National Museum

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking, unless booked within 2 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
Wheelchair accessible
Stroller accessible
Near public transportation

Infants must sit on laps
Surfaces are wheelchair accessible
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.8

based on 4 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

FAILED TO SHOW FOR PICKUP, WASTE HOURS. JUST CANCEL PER VIATOR.

Kathleen_U, Oct 2024

While TIA is the rule in Africa (TIA - This Is Africa), it doesn't even come close this failed experience. Arrived 15 min early awaiting pickup at 8 am per Viator listing and emailed instructions, no pickup. After 8 am pickup time had past without pickup or contact from vendor, contacted Viator and was told vendor's contact number. Called vendor to only be told TWICE, 'in a few' (exact wording). Ok, waited another hour with no pickup or contact from vendor. Contacted Viator on what to do. Viator recommended to just cancel, so we did. Told Hotel staff we cancelled after waiting over 1.5 hours and if someone shows up tell them that it was cancelled. Around 9:30 (1.75 hrs after we started waiting or 1.5 hours after pickup time) received a call from front desk that vendor had arrived, told them to tell vendor it was cancelled due to their pickup delay and failure to show or contact us timely.

Response from Host, Oct 2024

All that our Client explained are true and some are not.! Our Client was to be picked from his Hotel Serena Hotel at 8.00 am on the dot. We assigned our driver for the pick-up at exactly that time. Our guide got delayed a long the way, however still managed to reach at Serena Hotel. Remember the National Museum of Kenya, the official opening hours is 8.30 am -5.30pm week days, and on Saturdays as on the case was is difference. When our Driver, reached went to the reception straight to see if they could be traced. The receptionist, traced them, and they were found when already back in their room, and by this, it was only like 10 mints passed 8.00 am. My Driver, waited, there because even the Museum was not yet opened by then. They were called, and responded. Our Client Paul only responded to the receptionist that they are NOT coming out a gain. This information was then passed to my Driver (Stephen). Our Client Paul Underwood, had no patience to wait, however, he could as well mentioned about our Driver who came for his pick-up. We apologize, having not met his expectation on time, which happens due to the traffic since it Saturday weekend. He could have just asked for his refund but not writing a review. We apologize, and next time, we will make sure to make a call to our Client and try to guide them on the official opening of our Heritage. If only Paul had this in mind, then he could have NOT cancelled this excursion since we were still within the time frame. Paul, consider and forgive, we are very sorry since we really had the best for you. Otherwise, I hope this our apology will meet your maximum consideration and cooperation. It will never happened a gain next time.

Worth the visit

Julie_H, Sep 2023

Samuel, my driver was great. Good English, informative and helpful. Car was a bit dated but was clean and tidy. The purchase of a ticket to the museum is a rather convoluted process; Samuel sorted that for me which I was thankful for.

Response from Host, Sep 2023

Hello Julie, Thank you for sharing your experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your visit to Nairobi National Museum. We look forward to hosting you again in the near future. Asante Sana!