HongKong: Private Transfer to/from HongKong Airport (HKG)

Hong Kong SAR, China

Great choice

5+ bookings last month.

45 minutes (approx.)
Pickup offered
Group discounts
Mobile ticket

Why travelers loved this

4.2

· Victoria_D ·

Apr 2026

Easy instructions on where to meet the driver. He was on time, the car was really nice and clean. He was a great driver and we got to our hotel safely.

· Jaime_R ·

Mar 2026

Excellent Service, timely, good directions to find driver! Driver was friendly and professional. Recommended!

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Overview

Fly into Hong Kong without having to worry about how you’ll get to your hotel once you arrive by prebooking this Hong Kong International Airport Private Transfer Service. Flight tracking ensures that your driver meets you in the arrivals hall, even in the face of flight delays or issues. If obstacles arise, the help center is contactable at all hours of the day to update or make changes to your ride.

Travel safely and smoothly from Hong Kong International Airport
Choose Hong Kong Island or Kowloon drop-off when booking (prices vary)
A driver meets you at the airport holding a personalized sign
No need to worry about traveling with strangers—this is a private transfer

What's Included

Air-conditioned vehicle
Private transportation
All Fees and Taxes
60 minutes of free waiting time from your actual flight landing time.
Professional driver service
15 minutes of waiting time at the hotel (if option selected)
For International Flights: Please select a time slot that allows for clearing customs
1-3 passengers → Sedan → Max 3 standard luggage size: 24"
4 passengers → SUV → Max 4 standard luggage size: 24"
5 passengers → Minivan → Max 5 standard luggage size: 24"
6-8 passengers → Minibus 8 → Max 8 standard luggage size: 24"
9-14 passengers → Minibus 14 → Max 14 standard luggage size: 24"

Hotel pick up outside of Hong Kong city center areas
Meet & Greet
Vehicle upgrade fee (if luggage is over capacity)
An additional fee will apply for pick-up or drop-off outside of Hong Kong city center locations.
Extra waiting time

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Pickup details

Service Area: Standard rates cover Hong Kong center. For pickups or drop-offs outside the Hong Kong center, an additional fee based on the exact address will apply. Pro Tip: When scheduling, please account for Hong Kong traffic. Drivers will confirm the exact meeting point in advance.

Meeting point

Hong Kong International Airport
1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Please provide your flight number, phone number, WhatsApp and any departure instructions either in leaving notes via email.

Drop-off points

Select a drop-off point

Type to search

End points

This activity ends in a different location. See details below:

Type to search

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible
Near public transportation
Infant seats available
Most travelers can participate

Book a seamless private transfer from HKG to your hotel in Hong Kong.
Pre-book to skip the taxi line and confusion.
Travel in comfort within a fully air-conditioned vehicle.
Enjoy a direct, non-stop journey to your destination.
Your professional driver ensures a smooth and efficient ride.
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Luisa_S

Our driver Jay was wonderful got in touch with us before arriving at our destination to give us instructions where to meet. He waited patiently and I felt safe throughout the entire drive. I would definitely recommend Jay and Viatour.

Reviews

4.2

based on 132 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Sort by: Most insightful

Driver was able to react...

Rodrigo_S, Jun 2026

Driver was able to react well to my not having connectivity until I arrived at the airport. He provided clear instructions with videos where to meet him. Pickup and arrival at destination went smoothly.

Response from Host, Jun 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Got scammed and wont refund money

Lisa_N, May 2026

I booked this private transfer for my family (myself, husband, grandma, and 2 kids). Under Special Requirements, i typed “2 car seats if needed—1 year old and 4 year old”. They messaged me and said we would need a car seat for the 1 year old only and it would be an additional $15usd and i need to pay now. I sent them $15 usd. When we were picked up, there was no car seat!!! The driver could not speak any English. I used Google Translate but he just shooked his head and said no. I requested for a refund but they will not refund my money.

Response from Host, Jun 2026

Dear Guest, Thank you for reaching us and we are sorry to hear you have an uncomfortable experience. Should you need further assistance, please contact us by email “qa@elifelimo.com” and provide the relevant order information so that we can investigate Best Regards

Never again

Scott_F, May 2026

Is this a joke? The car didn’t even turn up, called them- they had no clue, transferred to Viator who brushed it off on me and was told I didn’t give them enough information?? Unbelievably useless. Stay away.

Response from Host, Jun 2026

Punctual But Not Helpful

Bob_G, May 2026

The ride was easy to book through Viator and the video instructions for pickup were also helpful. Despite being sent several communications about a change in drivers, there was one there waiting for us upon our arrival at the appointed area. My only complaint was that she offered no assistance with our bags either loading or unloading. Had she even offered, you would have received a “5-Star” review.

Response from Host, May 2026

Thank you for your honest and detailed feedback. We’re very glad to hear that the booking process and pickup instructions through Viator were helpful, and that a driver was waiting for you as promised. However, we sincerely apologize that the driver did not offer assistance with your luggage. Loading and unloading bags is part of the service we expect all our drivers to provide. A simple offer of help would have made a big difference, and we regret that this affected your experience. We will address this with the driver and our local partner to ensure better service in the future. Thank you for bringing this to our attention – your feedback truly helps us improve. Best regards, Customer Service Team

Left me stranded

Victoria_A, May 2026

I booked a trip from the airport to the city and as soon as I land, i see a messenge from the operator telling me they are canceling my reservation (already paid for) because i did not put the name of the hotel i was going to. What surprises me is they never even tried to contact me (though viator or my phone or email) to just ask me the name of the hotel. They just canceled.

Response from Host, May 2026

Friendly and helpful service

Rony_P, May 2026

Driver was very friendly and very helpful. We got to the hotel safely I will use them again. Thanks so much

Response from Host, May 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Do not use this company

Tyra_H, May 2026

Driver did not show up and I was stranded at airport. Viator offered no support other to say to arrange your own transport.

Response from Host, May 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Very easy pickup and...

douglasray, May 2026

Very easy pickup and transfer and a great ride from a cool dude. Highly recommended for a first timer to Hong Kong.

Response from Host, May 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Unprofessional Car Service

DAISY_C, Apr 2026

We provided arrival flight information all our flight information, airline, flight #, scheduled arrival time which was 3:19PM. We ordered our airport pickup for 4:30 PM to allow time for immigration, baggage claim, and customs clearance. Our flight arrived early so we casually went through the process, and entered the arrival terminal at 4:00 PM. We started looking for our driver who was supposed to be holding a placard with our name. No driver, waited until 4:35 PM, no driver, we tried the driver contact number provided by Viator, we finally contacted the owner of the transport company, and he told us the driver was stuck in traffic and would be arriving at 5:15 PM, 45 minutes after our scheduled pick up time. The driver did provide us the vehicle information and license plate number, when the driver finally arrived around 5:20 PM, instead of pulling up to the pickup area, he parked in the parking area adjacent to the pickup area, the car information provided was a red Tesla so it was easy to spot. The driver exited the vehicle, my husband approached him and all he said was “toilet 5 minutes after our, 5 minutes.” We waited for another 10 to 15 minutes for him to return and pick us up around 5:35 PM over an hour past our requested pickup time. Very unprofessional service.

Response from Host, May 2026

Book for a seamless airport pickup

Victoria_D, Apr 2026

Easy instructions on where to meet the driver. He was on time, the car was really nice and clean. He was a great driver and we got to our hotel safely.

Response from Host, May 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Would do it again

Nadezda_M, Apr 2026

Very professional and on time. Would definitely recommend for pick up in Hong Kong airport. Very good

Response from Host, Apr 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

A seamless experience

alexs4808, Mar 2026

Our driver was in contact with us both before we got to Hong Kong and immediately after landing. He monitored our time through immigration and baggage claim and met us promptly as we exited. A seamless experience!

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

To Cruise Port

Christopher_M, Mar 2026

Easy to organise, because you were making payment online no need to carry cash. Arrived exactly on time, very friendly and helpful.

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Excellent Service

Jaime_R, Mar 2026

Excellent Service, timely, good directions to find driver! Driver was friendly and professional. Recommended!

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Safe airport ride

Kim_Z, Mar 2026

Karsda was right on time, he kept in contact with me by text, even sent me pictures from the airport on how to get to meet spot. He was professional, car was spotless, I had a very safe ride to my hotel.

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Highly recommend transfer services

Juan_B, Mar 2026

Highly recommend, nice good clean vehicles, professional staff, outstanding communication prior to trip and upon arrival.

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

The organizer was great...

Cheryl_O, Mar 2026

The organizer was great in communicating updates and even provided directions with pictures. There was a misunderstanding on the luggage, however, this was resolved quickly without additional charges. They were friendly and very accommodating.

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Great experience

Carlos_V, Mar 2026

Punctual, good comunication, clean ride. Everithing you would expect from a private airport service.

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Transfer from Airport to Hotel

Esperanza_P, Mar 2026

Vehicle was clean but unable to fit alll the luggages for 6 passengers with 6 luggages and 6 carry on. Two of the luggages were to held by my friends because there was no room for it

Response from Host, Mar 2026

Fantastic

Heather_P, Feb 2026

Fantastic service! Great communication. Felt very safe for a late night pickup. We appreciated it very much

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Arrived on time with...

Diane_T, Feb 2026

Arrived on time with clear meeting place instructions. Good communication throughout the entire planning process

Response from Host, Mar 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Great last leg to a long trip.

Robert_L, Feb 2026

Reliable, great communication after landing, clearly defined meeting place, clean car, great driver.

Response from Host, Feb 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

A good experience

Roger_C, Feb 2026

Excellent driving in a very clean car. Had to wait a little to be picked up but the photo directions to the pickup point were flawless.

Response from Host, Feb 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Loc was exceptional.

Jesse_R, Feb 2026

Loc was exceptional. It was a seamless journey through the city. The communications from our landing to his vehicle was excellent.

Response from Host, Feb 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Great driver to our hotel

Luisa_S, Feb 2026

Response from Host, Feb 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Excellent communication,...

Laura_F, Jan 2026

Excellent communication, clean car. Told me exactly where to meet him. Very simple and easy, much appreciated since traveling solo!

Response from Host, Jan 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Terrible experience

Edward_L, Jan 2026

The operator did not show up at the airport to transport us to the hotel. When we contacted them they indicated there was a technical problem and our reservation was missed. The technical difficulty did not stop them from charging our credit card for the service. I asked them to send someone one and the answer was no, leaving us to find las minute transport from the airport. Don’t use this unresponsive service.

Response from Host, Jan 2026

Excellent service from...

Jossea_R, Jan 2026

Excellent service from start to finish.The booking process was smooth, our driver was punctual, professional and very friendly and the vehicle was clean and comfortable. After a long flight, it was such a relief to have a seamless airport pickup.

Response from Host, Jan 2026

Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards

Car ride

jlatucla, Jan 2026

Everything was great driver was on time and got me to my location with no problem. Appreciate also all the great communication with the company when I had a few questions.