London Big Bus Hop-On Hop-Off Tour with Optional River Cruise

London, England

Very popular!

5+ bookings in the past 6 hours.

+16

3 hours 35 minutes (approx.)
Mobile ticket
Offered in: English

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Overview

Explore London’s top sights with flexibility aboard an open-top, double-decker bus. Get off only at the stops you're interested in and choose the ticket duration that works best for you. Travel between Buckingham Palace, Tower Bridge, Big Ben, and more while enjoying panoramic city views from an open-top bus. Explore at your own pace, learn local history with onboard commentary, and upgrade your experience to include a River Thames cruise for a fresh perspective of the capital.

Create your perfect sightseeing day with the freedom to explore at your own pace
Hop on and off at conveniently located stops across London’s most famous attractions
Save money traveling between the city's major tourist attractions
Complimentary onboard Wi-Fi keeps you connected during your journey

Why Travelers Choose This Tour

A choice of routes and ticket durations means more flexibility than most bus tours.

What's Included

One-day, 24- or 48-hour hop-on hop-off bus ticket (depending on option selected)
One-Way Thames River Cruise (Included With 24- and 48-Hour Tickets Only)
2-Hour Non-Stop Panoramic Evening Tour (Available With Selected Ticket Option)
3 guided walking tours (with 48-hour options)
Royal Walk, Harry Potter, and Jack the Ripper
Recorded Commentary Available in 7 Languages
Free Wi-Fi On Board
Headphones

Food and drinks
Hotel Pick-up & Drop-off

Meeting and Pickup

Operating hours

Select your preferred tour option to see hours.

View tour option

Departure Point

You may start this tour at any of the stops listed.

Itinerary

Explore the best of historic London—seat of the British Royalty—by bus on a lively tour of the city’s key attractions and landmarks.

When purchasing your ticket, choose from multiple routes. (A complete list of stops can be found in the Itinerary below.) With your 24 hours or 48 hours pass, hop on and off the double-decker bus at any of the route’s many locations, or stay onboard for a relaxing ride through buzzing London.

As you ride, learn about London’s history and interesting anecdotes about locals sites such as Big Ben, Westminster Abbey, St. Paul’s Cathedral, Marble Arch and more. Hop off to explore the eclectic shops in Covent Garden, snap photos of the lavish Buckingham Palace or experience the bustle of Oxford Street. Between stops, stroll through gorgeous Hyde Park and view Nelson's Column in Trafalgar Square.

Your hop-on hop-off pass also includes a cruise along the River Thames or a night tour as a bonus.

Red Route

27 Stops

63 Points of Interest

Duration: 2 hours 30 minutes

Operating Schedule: Buses depart every 15-20 mins. The first bus departs from Stop 2: Hard Rock Cafe at 8:30 AM and the last bus departs at 18:00 PM.

The Green Park

Hard Rock Cafe

Queen Elizabeth Gate

Marble Arch

Regent Street

Piccadilly Circus

Haymarket

Trafalgar Square

Craig's Court

Horse Guards Parade

SW1A 2DD

London Eye

Waterloo Station

Covent Garden

St. Paul's Cathedral

Monument to the Great Fire of London

London Bridge

London City Hall

Tower of London

Temple

Westminster Pier

London Eye

Lambeth Palace

College Garden

Tothill Street

Buckingham Palace

Victoria Coach Station

Points of interest passed by on this route

Tower of London

Buckingham Palace

HMS Belfast

Tower Bridge

Big Bus Tours

Somerset House

Mayfair

Nelson's Column

Piccadilly Circus

St. James's Park

St. James's Palace

St. Paul's Cathedral

Royal Ballet and Opera

Trafalgar Square

Hyde Park

Westminster Abbey

Covent Garden

Leicester Square

Houses of Parliament

Big Ben

Westminster Cathedral

Bank of England Museum

Green Park

Cenotaph

Changing of the Guard

Royal Albert Hall

Parliament Square

Statue of Eros (Anteros)

10 Downing Street

Royal Mews

Southwark Anglican Cathedral

Temple Church

Regent Street

St. Mary Le Strand

St. Clement Danes Church

The Mall

Whitehall

The Monument to the Great Fire of London

Admiralty Arch

Thames River

Wimbledon Lawn Tennis Museum And Tour

Cleopatra's Needle

London Eye

Wellington Arch

30 St Mary Axe (The Gherkin)

Grosvenor Square

Westminster Bridge

The View from The Shard

London Film Museum

Royal Exchange Building London

London Bridge

London Victoria Station

Wellington Monument (Achille's Statue)

Marble Arch Theatre

Marble Arch

Diana Memorial Fountain

London City Hall

Borough Market

The London Dungeon

SEA LIFE London Aquarium

Shrek's Adventure! London

Westminster Bridge

Fleet Street

Blue Route

42 Stops

16 Points of Interest

Duration: 3 hours 35 minutes

Operating Schedule: Buses depart every 20 mins. The first bus departs from Stop 4: Marble Arch (Westbound) at 8:31 AM and the last bus departs at 4:18 PM.

The Nova Building

Victoria Coach Station

Queen Elizabeth Gate

Marble Arch

Piccadilly

Hard Rock Cafe

Hyde Park Corner

Harrods

Natural History Museum

Gloucester Road

Kensington Palace

Notting Hill

Kensington Gardens

Thistle London Hyde Park Kensington Gardens

Bayswater Road

Lancaster Gate

Paddington Station

Hilton London Metropole

Marble Arch

Baker Street

Nike Oxford Circus

Regent Street

Piccadilly Circus

Haymarket

Trafalgar Square

Craig's Court

Horse Guards Parade

Whitehall

London Eye

Waterloo Station

Covent Garden

St. Paul's Cathedral

Monument to the Great Fire of London

London Bridge

London City Hall

Tower of London

Temple

London Eye

Lambeth Palace

SW1A 0AA

Tothill Street

Buckingham Palace

Points of interest passed by on this route

Statue of Eros (Anteros)

St. James's Park

St. Mary Le Strand

Park Lane

Marble Arch

Grosvenor Square

Wellington Arch

Hyde Park

South Kensington

Kensington Palace

Harrods

Natural History Museum

Victoria And Albert Museum

Science Museum

Kensington Gardens

Notting Hill

Green Route

10 Stops

18 Points of Interest

Duration: 1 hour 10 minutes

Operating Schedule: Buses depart every 45mins. The first bus departs from Stop 48: Woburn at 8:30 AM and the last bus departs at 4:30 PM.

Woburn

Euston Square

King's Cross

Saint Pancras Station

Euston Road

Russell Square

The British Museum

Temple

Covent Garden

The British Museum

Points of interest passed by on this route

The British Museum

The Foundling Museum

Petrie Museum of Egyptian Archaeology

British Library

King's Cross Station

St. Pancras International Station

St. Pancras London, Autograph Collection

The Cartoon Museum

Sir John Soane's Museum

Temple Church

St. Mary Le Strand

Somerset House

St. Clement Danes Church

Royal Courts of Justice

Covent Garden

London Transport Museum

Royal Ballet and Opera

Cleopatra's Needle

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Transportation is wheelchair accessible
Most travelers can participate
Your ticket’s validity period begins from the date and time it is activated.

Buses are all equipped with ramps for wheelchairs or strollers
Activate your mobile voucher or QR at any of the designated Big Bus stops
Infants aged 3 and under travel free of charge and do not require a ticket
1-Day Ticket does NOT include a River Cruise.
Please note that Stop 1 – Green Park is currently affected by a long-term closure of the main bus stand. While the Blue and Red Tours will continue to pass through this stop, boarding is impacted. As a result, the Red Tour now starts and ends at Stop 2 – Hard Rock. Customers are advised to board from this location.
If you purchased a 48-hour ticket, 3 walking tours are included. Meet your guide at the Big Bus Stop listed below and have your printed or digital ticket ready. Please arrive 15 minutes before departure. All tours are live guided and conducted in English only. Tours last approximately 1.5–2 hours. Royal Walk – 10:00 | Stop #8 Trafalgar Square Jack the Ripper Walk – 13:00 | Stop #19 Tower of London Harry Potter Walking Tour – 16:00 | Stop #21 Westminster Pier
Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.7

based on 11,209 reviews

Total reviews and rating from Viator & Tripadvisor

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Bus tour

Barbara_H, Aug 2026

Very nice ride on the red route. We enjoyed the experience & the sites it took us to. The info was good.

Response from Host, Aug 2026

Thank you for your review! We're delighted to hear you enjoyed the Red Route and the sights along the way. It's great to know you found the experience enjoyable and the commentary informative. We hope to welcome you aboard again soon! Raul@BigBusTours

Good bye!! Waited 1 hour.

Cat_D, Aug 2026

It started out great but towards the early evening , the blue line was delayed for over an hour. And then asked customer service on app about status as the app showed one coming but then disappeared on maps. There were about 12 people waiting and some gave up. Customer service said it was done for the day. Good bye. Good bye in using this service again. The narrating was funny and corresponded to the sites which is why the 3 stars

Response from Host, Aug 2026

Hi Cat! Thank you for your review. We're sorry that the wait times impacted your trip. As we tend to operate in big cities, occasionally traffic can let us down. We recommend using the Live Tracking feature on our app to help plan your route on the day. We hope to see you on a Big Bus Tour again soon! Ana from Big Bus Tours.

It’s a great way to such...

Cheryl_C, Aug 2026

It’s a great way to such a large city. The on board commentary about the city was great and easy to use through the headphone plug in boxes at each seat.

Response from Host, Aug 2026

Thank you for your kind review! We're glad you enjoyed exploring the city with us and found the onboard commentary informative and easy to use. We hope to welcome you on board again soon!

Bus is not air...

Lori_W, Aug 2026

Bus is not air conditioned. It was comfortable when moving. Very informative.😊 Very helpful staff!!

Response from Host, Aug 2026

Hello, Lori! Thank you so much for your feedback! We're glad you enjoyed the tour and that our staff was so helpful. While our open-top upper deck relies on natural airflow, we also have an enclosed lower deck available for a more sheltered ride. We hope to see you on board again soon! MariaS@BigBusToursCustomerCare

Kind and friendly drivers...

Salamatu_S, Aug 2026

Kind and friendly drivers demonstrates excellent customer services . I will love doing it again weather was perfect

Response from Host, Aug 2026

Hello Salamatu! We appreciate your feedback. It's wonderful to know that our courteous and friendly drivers met your expectations. We look forward to seeing you again soon! Best, Ana from Big Bus Tours.

Lovely informative way of...

Mairead_M, Aug 2026

Lovely informative way of seeing London.......................................................... ..

Response from Host, Aug 2026

Hi and thank you so much for your lovely review! We are truly happy to hear that you enjoyed your experience and found it to be such a lovely and informative way to see London! Feedback like yours means a great deal to our team, and we are delighted that you had a positive experience with us. We hope to welcome you back on board again soon for another great adventure! Calin@BigBusTours

Great experience.

MICHAEL_A, Aug 2026

It’s very easy to navigate in the app a good and easy way to get round London with young children who wouldn’t manage the walk . We always got a seat upstairs which was a bonus and the sound system always worked

Response from Host, Aug 2026

Thank you so much for your wonderful feedback! We're delighted to hear that you found the app easy to navigate and that the service provided a convenient way to explore London with young children. It's great to know that the tour helped make getting around the city easier and more enjoyable for your family. We're also pleased that you were consistently able to find seats on the upper deck and that the audio system worked well throughout your journey. Being able to enjoy the views while listening to the commentary is an important part of the experience, so it's wonderful to hear everything ran smoothly. Thank you again for taking the time to share your experience. We hope to welcome you and your family on board again soon! Flavius@BigBusTours

Not impressed

Marcelo_C, Aug 2026

The buses are hot and packed to the brim. They weren’t very well monitored or helpful to maneuver. Even with the site, for a newcomer it isn’t easy to plan. Also they didn’t mention to expect delays due to all the road closures and traffic in the area. I purchased the 2 day pass and barely used one day of it. Save the money and walk or taxi

Response from Host, Aug 2026

Hello, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet expectations, particularly regarding the bus capacity, traffic delays, and ease of navigation. While heavy traffic and unexpected road closures can occasionally affect our schedule, we always aim to provide clear updates and a smooth journey. We sincerely apologize for the frustration this caused and regret that you weren't able to fully enjoy your 2-day pass. Your comments have been shared with our local operations team to help us improve. Melisa@BigBusTours

Great tour of London

Richard_M, Aug 2026

Great way to see the sights of London though it can get warm on the buses depending upon the weather! We rode the blue bus without getting off and it was close to 3 hours total. A good way to spend the day if you have the time!

Response from Host, Aug 2026

Hello! Thank you so much for your review and for taking the time to share your experience! We're glad you enjoyed sitting back and taking in the sights of London on the Blue Loop. Thank you also for the note about the weather—it's a great tip for future travelers. We hope to welcome you aboard again on your next visit! Melisa@BigBusTours

Want the quick tour of London - Get on This !!

Shane_B, Aug 2026

Did this the first day I was in London, it was worth it as you can get off and on as many times as you like ( I had the 24hr Pass ) There are various vendors doing the Hop On Hop off Tours Buses, My advice would be to go with the Big Red Bus Group, they give you headphones so you can listen to the history of each landmark as you drive around London so it was very informative and was a great introduction to London if you have never travelled to the UK Before. Well Worth the Price

Response from Host, Aug 2026

Hello! Thank you so much for the fantastic review and for recommending us to fellow travelers! We're thrilled that the 24-hour pass and our audio commentary made your first trip to London so memorable and informative. It was a pleasure having you on board, and we hope to welcome you back again soon! Melisa@BigBusTours

Explore London

Janet_S, Aug 2026

Very good inexpensive way to get around London. Routes hit all major attractions & river cruise was a great end to our day.

Response from Host, Aug 2026

Hi, Janet! Thank you for the fantastic feedback! We're thrilled to hear that you had a great time exploring London with us and that you enjoyed the river cruise. We hope to welcome you back on board again soon! Best regards, Mihaela@BigBusToursTeam

Not what I expected

REBECCA_J, Aug 2026

The sound is a little off, as is the commentary. It was difficult to know the scenes. Also, we had to wait 45 minutes on a bus. We originally got loaded fine. But when we left the bus and tried to rebound it was ridiculous.

Response from Host, Aug 2026

Hi REBECCA_J. We appreciate your feedback! We're sorry to learn that the bus was late and that the audio experience wasn't as clear as we aim for. We are actively working on ensuring we have enough buses on the route to reflect the current travel conditions, so we can be on time, and our audio experience is being constantly upgraded. We hope to have the opportunity to welcome you again soon. Best regards, Vlad @BigBusTours

Bad service.

Kristal_H, Aug 2026

Make sure you have a way home when the driver just pulls over at 630 and say this is the end everyone off! We then spent 30 dollars for a taxi to take us back to are original pick up spot.. That was unprofessional and a crock of bull. The bus was full of riders.

Response from Host, Aug 2026

Hi Kristal_H. We wish to thank you for your feedback. We are sorry to learn that the service ended sooner than expected. We make sure to share the full schedule on our official website, so you can plan your day accordingly. We hope to have the opportunity to welcome you again soon. Best regards, Vlad @BigBusTours

Get your ear buds right...

Ralph_S, Aug 2026

Get your ear buds right away. Jump off and take a break once or twice at least. River cruise not a big deal.

Response from Host, Aug 2026

Thank you for your review! We're glad you chose Big Bus Tours to explore London and appreciate you taking the time to share your experience. Thank you again for your feedback, and we hope to welcome you aboard again on a future visit. Kind regards, Andrei Big Bus Tours Customer Service Team

Something Different

Kelsey_F, Aug 2026

This was a fun way to get around the city for a day. All in all we hopped on three times. The tube would have been faster and less expensive but you get to see more sitting on top of the bus. We might consider this again.

Response from Host, Aug 2026

Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the hop-on, hop-off experience and found it to be a fun way to explore the city. Being able to see the sights from the top deck really does offer a unique perspective that you simply don't get when traveling underground. We also appreciate your balanced comments regarding alternative transport options. While other modes of transport may sometimes be quicker, we're pleased that the opportunity to take in more of the city made the experience worthwhile for you. Thank you again for sharing your experience. We hope to welcome you on board again during a future visit! Flavius@BigBusTours

Great way to see main...

M_L, Aug 2026

Great way to see main sites. Learn a bit of history as well. Short wait times for buses .............

Response from Host, Aug 2026

Thank you for your review! We're delighted to hear that you enjoyed the tour and found it to be a great way to see London's main landmarks while learning more about the city's history. It's also wonderful to know that you experienced short wait times during your visit. We appreciate you taking the time to share your feedback and hope to welcome you aboard again soon. Kind regards, Andrei Big Bus Tours Customer Service Team

Got to see so much of the city. Main just did the two main routes.

Dayna_S, Aug 2026

Had a great time. Did not wait long for bus. Recommend that you go early in the morning for the river cruise. They really get lined up for that.

Response from Host, Aug 2026

Thank you for your review! We're delighted to hear that you enjoyed exploring London and were able to see so much of the city. We appreciate your recommendation and hope to welcome you aboard again soon. Andrei@BigBusTours

Big Bus Tour busses are...

Stephanie_R, Aug 2026

Big Bus Tour busses are not as frequent as other tour buses and the end times are too early. We were not aware that the cruise stopped at 6pm and did not have a chance to get on the boat:(

Response from Host, Aug 2026

Thank you for your review. We're sorry to hear that the service did not fully meet your expectations and that you missed the opportunity to take the river cruise. We would appreciate the opportunity to look into your experience further. Please contact our Customer Service team via the link below with your booking details: https://www.bigbustours.com/contact-us Andrei@BigBusTours

Hop-On/Hop-Off Bus Tour

Andrew_K, Aug 2026

The tour itself is great… get to see many sights from the Blue, Green or Red Routes. It’s nice as you can hop on or off to explore as well. Only issue we encountered was, and this is our WORD OF WARNING… make sure you have your driver scan your ticket/QR code when you start your first “get-on” to the bus. We purchased our tickets a little later in the day and started our tour a few hours before the buses stopped for the evening. When we went to hop on, they forgot to scan our tickets and when the tour was over for the evening, they said we could come back the next day to finish up the remaining time since it was a 24 hour pass. The next day comes and when we tried to get back on they scanned our tickets, they said they were invalid as they were for the day before and never scanned originally. So just be aware. The cruise portion of the ticket was fun. Got to take a one-way ride down the Thames River to see London from the water. All in all, worth the money, just a little hiccup along the way.

Response from Host, Aug 2026

Thank you for your review! We're delighted to hear that you enjoyed exploring London with us and making the most of the hop-on, hop-off experience and river cruise. We appreciate your feedback and hope to welcome you aboard again soon. Andrei@BigBusTours

Big Bus is awesome!

Grace_H, Aug 2026

We booked ahead of our trip to make sure we could take best advantage of our time. Having tried both, I think the blue line covers the most area and has most of the red line stops on the blue line route with others in addition. Ride the whole route and make now of experienced you want to explore further. Staff is helpful and the narration is interesting and informative. We really enjoyed the Thames cruise, we could have spent more time on it. Perhaps next time! The Jack the Ripper walking tour guided by Kevin was excellent! We weren't able to do the Harry Potter tour or Westminster tour. Again... next time. The only negative thing was on our last trip the driver didn't stop at our stop so we could get off... my husband had to navigate the stairs on the moving bus to get him to let us off and we had to back track to our hotel. (We were staying right next to the stop he missed (stop 25).

Response from Host, Aug 2026

Hi Grace! Thank you for your detailed review! We're delighted to hear you enjoyed the tour, found the commentary informative, and made the most of the Thames Cruise and Jack the Ripper tour with Kevin. We're also pleased that our team helped make your experience a positive one. We do, however, apologize that your driver missed Stop 25 on your final journey and understand the inconvenience this caused. Thank you for the recommendation, and we hope to welcome you back for the Harry Potter and Westminster tours next time! Alexandra I. @ Big Bus Tours

Beware before purchasing through third party

Lisa_D, Aug 2026

If you purchase tickets through viator they will not give you an option to extend the ticket. Also poor customer service from some of the reps at the stops who basically said “too bad”. The app told us could extend but payment could not go through. The customer service agent on app through messages stated use could not extend because used viator for purchase. However one agent said he could extend for us but was getting a higher price than what app showed. They serve thousands of people. Don’t seem to care if a customer is unhappy. They will just get money from someone else.

Response from Host, Aug 2026

Hi Lisa! Thank you for sharing your feedback. We're sorry to hear about the difficulties you experienced with extending your ticket and that the service you received did not meet your expectations. We understand how frustrating inconsistent information and pricing can be, especially when trying to make the most of your visit. Your comments regarding both the app experience and interactions with our team will be shared with the relevant departments for review. Alexandra I. @ Big Bus Tours

Hop on hop off

Kris_W, Aug 2026

To make sure you know what hop on hop off bus you purchased. They work independently of each other. To also make sure you have the correct map for that bus line.

Response from Host, Aug 2026

Hi Kris, Thank you for leaving a review and sharing your advice! You make a great point—since different hop-on hop-off operators run independently in London, it is always helpful for travelers to double-check their booking provider and download the corresponding route map before heading out. We appreciate you taking the time to share this tip with fellow travelers, and we hope you enjoyed your sightseeing tour in London! Madalina@BigBusTours

Slow and steady

Cody_A, Aug 2026

It was ok. Busses fill up fast, seem to be behind schedule all the time, and the app doesn’t have great gps that will leave you guessing. The blue bus just seemed to never show up and when it did it was 100% full.

Response from Host, Aug 2026

Thank you for your review! We're sorry to hear that your experience didn't fully meet your expectations. We understand how frustrating it can be when buses are full, wait times are longer than expected, and the app doesn't always provide the level of accuracy needed to plan your day smoothly. We're particularly sorry to hear about your experience with the Blue Route and the difficulty boarding due to capacity. Your comments are valuable and will be shared with the local team as we continue to improve our service and customer experience. BigBusTours@VladL

Worth the investment!

Shantanu_B, Aug 2026

If you're visiting for the first time, like us, it's definitely worth the investment. It's an easy trip.

Response from Host, Aug 2026

Thank you for sharing your feedback! We're delighted to hear that you found the tour worthwhile and an easy way to explore the city, especially as first-time visitors. It's great to know that the experience helped make your trip more enjoyable and convenient. BigBusTours@VladL

Disorganized mess

Erin_N, Aug 2026

This tour was a mess from the very first step. The pickup directions we were given were simply wrong, and we ended up missing several buses because of it — not a minor inconvenience, but a completely avoidable failure on the company’s part. When we finally got on a bus, it was so overcrowded there was nowhere to sit. We were stuck standing on the lower level for the entire ride, unable to see a single thing we’d paid to see. The nonstop stopping and starting with no visibility made my son severely carsick — a direct result of the company overbooking the bus. Then the driver stopped mid-route and announced he was taking his lunch break and we’d all just have to sit and wait for another driver to show up. No apology, no urgency, no acknowledgment that people had places to be and money invested in this experience. When the second driver arrived, he had an unpleasant odor which added to the already hellish experience. We gave up after three stops. Between the incompetent logistics, the overcrowding, and a driver who clearly didn’t care about the people on his bus, this company failed at every level. Do not waste your time or money here — there are far better tour operators out there who actually respect their customers.

Response from Host, Aug 2026

Thank you for your review! We're very sorry to hear about your experience. We understand how frustrating and disappointing it must have been to encounter problems from the very beginning of your tour. We're especially sorry to hear about the issues with the pickup directions, the overcrowded bus, and the disruption caused by the driver change during your journey. We appreciate that this had a significant impact on your ability to enjoy the tour and that your son became unwell during the experience. We appreciate you taking the time to bring this to our attention and look forward to having you on again under better circumstances. BigBusTours@VladL

Great way to see London!

Jill_P, Aug 2026

The hop on and off bus is a great way to see London, but bring your patience! There’s so much traffic in London that the buses move slowly or are standing still. It’s a better way to see the sights than the tube tough. The Thames River cruise was the best part!

Response from Host, Aug 2026

Thank you for your review! We're delighted to hear that you enjoyed exploring London with us and that the Thames River Cruise was the highlight of your experience. It's a fantastic way to see the city from a different perspective. London's traffic can certainly be busy at times, and we appreciate your patience and understanding. We're glad you still found the tour to be a great way to take in the sights and landmarks around the city. We hope to welcome you aboard again on a future adventure!

Great service

Stephen_B, Aug 2026

The Hop-on-hop off is a great way to visit London. Stevie (the young woman at the stop at the Green Park Station) was very helpful and friendly. Thank you Stevie!

Response from Host, Aug 2026

Thank you for your wonderful review! We're delighted to hear that you enjoyed the Hop-on Hop-off tour and found it to be a great way to explore London. A special thank you for mentioning Stevie at our Green Park Station stop. We're thrilled to hear that Stevie was so helpful and friendly. We'll be sure to share your kind feedback with the local team, as recognition like this means a lot to our staff. We hope to welcome you aboard again soon!

Over charged and underwhelmed

vcecena, Aug 2026

Just about every tour on this trip has had a problem. I'm sure this one won't be posted either. But this is my final straw with viator.

Response from Host, Aug 2026

Thank you for your review. We're sorry to hear that you've had a disappointing experience, not only with this tour but with several aspects of your trip. We understand how frustrating it can be when expectations aren't met and when issues impact your ability to enjoy your time. We appreciate you taking the time to share your feedback. While we can't comment on reviews posted through third-party platforms, your comments are valuable and help us understand where improvements may be needed. BigBusTours@VladL

London sights👍

Kelly_J, Aug 2026

Saw all of London sights in a short period of time! Amazing architecture and photo opportunities! Worth it!👍

Response from Host, Aug 2026

We're delighted to hear you were able to see so many of London's iconic sights in a short time and enjoyed the incredible architecture and photo opportunities along the way. Thank you for choosing Big Bus Tours—we hope to welcome you back on board again soon

It’s ok.

Joanne_B, Aug 2026

The narrative was a bit silly. It did give pertinent information about the sights but not in the right order. Our coach broke down. And… not the companies fault, but the traffic was terrible. There was also a screaming child on the trip.

Response from Host, Aug 2026

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not as enjoyable as expected. We understand your concerns regarding the commentary, the bus issue, and the other factors that affected your tour. We appreciate you sharing your thoughts with us. If you would like to provide any further details about your visit, please feel free to contact us directly. Alexandra@BigBusTours