Top Mexico City Half-day Tours - page 27

The tour was great! Pick up location was great and easy to get too. We had our bus driver Omar he drove safely. We stopped like half way to get water and use the restroom. Our guides were Ruben, Rodrigo and Yahir. We got split into groups. We got Yahir as our tour guide. He was very knowledgeable. He explained everything very well and he let people ask questions. It was a great experience because not only was the tour great but he was very patient with my parents because they kept falling behind. He never tried to hurry them up. He was polite never rude to them. The bus driver helped my mom get off the bus. The whole team was very professional. Would definitely recommend.

What a wonderful tour! Carlo, our guide, was fabulous and he took us to some of the most memorable restaurants and food vendors in the city. He made it even more interesting by giving us some stories and history of the food and the city during the three hours we were together. I highly recommend this tour.

We had a pretty good experience overall. There's a ton of similar experiences on Viator and I was skeptical about all the five star reviews. I picked this tour based on pick up at the hotel and the itinerary clearly listed. A day or two before the tour, the agency sent us a text to let us know the approximate window to be ready for the pickup. We were the second group out of 5-6 groups to be picked up from the hotel at 4:15am. After the last group was picked up, it took maybe 30-40 minutes to reach the tour agency. Our awesome guide Barbara met us for check in and walk us through the itinerary, and we had some simple coffee and snacks before setting off on a quick drive to the balloon boarding area. The photographer took some photos for us and let us know that there would be a drone taking videos when we were on the balloon. Once all the groups took their photos and we boarded and took off, just in time to see the beautiful sunrise. We cruised around for what feels like 30 minutes or so but it was more than enough to take in the sights. I've always wondered how the balloon gets navigated back to base. Turns out it doesn't. The pilot finds a patch to land and the crew meets us there to pack up the balloon and take the passengers to the next stop. After a quick champagne toast the van took us back to the agency to retrieve our belongings from the locker and purchase any photos that we wanted. Next stop was La Cueva for breakfast and a cultural performance. Breakfast was pretty tasty and they got us out in around 30 minutes. We spent another hour or less at the alcohol tasting and gift shop with a separate guide. The last stop was the pyramids. Our guide had helped purchased tickets for us in advance so we didn't waste any time there. We had around an hour and 15 minutes and they got us back to our hotels by around 1, 1:30 in the afternoon. I gave it 5 stars for the following reasons: The itinerary was clearly listed on the descriptions and we knew what to expect. Everything ran on time and promptly. This was advertised as no-tip and it's completely optional if you want to tip any of the guides or service crew and they provide the same level of great service regardless. The only thing they ask for is a good review if we are happy with the experience. The restaurant is separate from this so do carry some cash to tip the servers and the cultural performers. Even though we were taken to an alcohol tasting and gift shop they don't pressure you to buy anything you don't need. The guide there was very knowledgeable and nice so even though we didn't end up buying anything we still tipped the guide for providing a good experience. Shoutout again to our guide Barbara for providing a great experience!