Shanghai Tower 118th&119th Floor Observation Deck Ticket

Shanghai, China

Great choice

10+ bookings last month.

1 to 3 hours (approx.)
Mobile ticket
Offered in: English

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Overview

What's Included

Admission ticket to Shanghai Tower

Food, drink and souvenirs
Guide service
Transportation service

Meeting and Pickup

Departure Point

Shanghai Tower, No479 Lujiazui Ring Road, Pudong New Area, Shanghai China

What To Expect

Shanghai Tower

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible

Near public transportation
Most travelers can participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.5

based on 6 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Just one more look.

manuel_f, Apr 2026

Well, I love going up every skyscraper I possibly can, and this one wasn't impressive at all. It has good views, but nothing innovative—nothing you haven't seen before.

Worthless viator tickets

Savvas_S, Dec 2025

The viator tickets we were stopped in the front door by the security check guards and they didn’t allow us enter!After 10 minutes and loosing our queue we were explaining them that the tickets are legal and they qr code it’s here to scan they didn’t allow us!Checking many times the passport and embarrassment they were chatting by send our details in wechat!After 10 minutes with no explanation they let us in but next time i would bought it direct from the door and not from viator!Embaraasing service

Response from Host, Jan 2026

Dear Savvas, we apologize that you spend much time on checking tickets at the entrence by tower employees. For sure, the qr codes we provided you were valid and the process is the tower scan the qr codes directly. The employee who stopped you was probably new and not proficient in checking foreigner's information that's why she/he kept asking. Hope you understand them. Welocome to China again. We are happy to provide you more tour service in the future.

Bad workers

Aysun_H, Jan 2026

outlook is nice but the workers are disastrous and know NOTHING. They kept us waiting for 40 minutes because the QR codes didn't work even though we had paid. We could only be upstairs for 20 minutes as they were already closed and likewise we could not have a drink in the cafe. We couldn't pick up the pictures either, all because they are clueless and can't do their job. 5 workers - none helpful. What a shame!!!

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Response from Host, Jan 2026

Dear Aysun, here we would like to explain something about qr code. In the section of "Overview" of product, we have description that is "the viator barcode is not valid" and "The valid code will be sent to you through plaform". You confirmed the booking on 1AM Jan 2 and we messaged you the valid codes on 8:30am Jan 2 reminding you download codes ahead also including other informations like travel date, time slot, tower's address, our contact number and so on. At the time of 9:14pm that day, we received a call from the tower(you showed them our phone number) and they told us you showed them the invalid codes that's the reason you were stopped by them. After speaking with them, we immediately messaged the valid codes to the workers through Wechat then you got in right away. Please check the message details we sent to you through plaform in the morning onJan 2. Thank you very much. At the same time, we feel sorry about your experience in the tower without professional service from workers. Welcome to Shanghai again and hope to provide more service again next time.