Phuket Airport (HKT) Arrival Transfer to Phuket Hotels (Shared or Private)
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Phuket, Thailand
- 2 hours (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
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Overview
Take the stress out of your arrival in Phuket by pre-booking an economical shared transfer from the airport to your Phuket hotel. After exiting the arrivals area, simply look for the representative holding a sign with your name on it. Receive assistance with your luggage and relax on board the shared air-conditioned minivan that takes you to your hotel.
- Choose a reliable and affordable shared transfer service from Phuket airport
- Skip the hassle of finding an airport taxi and negotiating the fare
- Take in the scenery during the air-conditioned ride to Phuket
- Ride with a professional driver who ensures a safe and efficient drive
What's Included
- Meet and greet at the airport
- Local support and 24hrs customer service on the ground
- Welcome pack inclusive of local information and emergency contact details
- Hotel drop-off
- One luggage per person is allowed
- Gratuities
Meeting and Pickup
Pickup point
- Phuket Intl AirportMai Khao, Phuket 83110 Thailand
Pickup details
On International arrival flights into Phuket Airport, please collect your luggage and make your way through Exit gates number 3 &4 leading you outside of the arrival terminal building to the main meeting point. Once OUTSIDE the arrival terminal you will be met by a Representative of Destination Services who will be holding a sign with your name on it. The representative will be wearing a blue shirt or polo shirt with a Destination Services badge. Should you have any queries or fail to meet your guide please phone the phone number you'll see on the ticket. On Domestic Arrival flights, Please make your way outside the Main Terminal Building to the outside main meeting point.
Drop-off point
- Phuket, Phuket
Operating hours
Select your preferred transportation option to see hours.
What To Expect
Additional Info
- Confirmation will be received at time of booking
- 1. Transfers where passengers from any tour operator or company join together in the same vehicle
- 2. All Seat-In-Coach transfers are by air-conditioned sedan car, minibus, minicoach or coach depending on arriving numbers
- Wheelchair accessible
- 3. There will be a maximum of 6 pax in a minibus with luggage with a maximum of 3 drop off stops
- Stroller accessible
- 4. Delays maybe experienced at the Airport while all passengers assigned to the transfer come through immigration and customs
- Service animals allowed
- 5. Flights arriving within 30 minutes of each other will be combined for Seat-In-Coach transfers. Delays maybe experienced whilst all passengers assigned to your Seat-In-Coach transfer come through immigration and customs from the various flights: passengers will be required to wait until all guests have cleared immigration and collected their luggage before the transfer departs.
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 15 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Beverly_V
The lines in passport control were long and slow, I was afraid we would lose our booking. When we finally finished, we were happy to find our ride just where they said they would be. The wait was maybe five minutes for the car. The car was clean and well maintained. The driver was very safe. We were at our hotel in no time, cool and relaxed. I will use them again!
Reviews
4.3
based on 57 reviews
Beverly_V, Mar 2026
The lines in passport control were long and slow, I was afraid we would lose our booking. When we finally finished, we were happy to find our ride just where they said they would be. The wait was maybe five minutes for the car. The car was clean and well maintained. The driver was very safe. We were at our hotel in no time, cool and relaxed. I will use them again!
Kimberly_M, Mar 2026
We were given wrong directions and the information on meeting point is also incorrect causing delay in finding our driver. We initially received a message from the tour operator to meet at Exit A, our flight information to Phuket was an international flight. When exiting there is no Exit A option, this is domestic flights only. Additionally, the meeting point says to leave exit 3-4, however again, at the international terminal there is only an exit 7-8 and 1-2. We walked back and forth between international and domestic terminal and could not find any indication of our driver. Finally; someone at the airport called the number that was provided to learn that it was indeed international terminal and in exit 1-2. It appears the tour company on Viator contracts out to a different company to pick you up. When we finally found the company TUI, the women who greeted us Katie or Kate was very nice and wonderful but with all the misinformation given to us initially had already put us in a foul mode. I highly suggest to get this information corrected on Viator as well as whomever is corresponding in the messages. Only rating Low stars due to this logistical issue. Aside from that, the driver was safe and got us to our destination and for the price of it, this is what we get
John_H, Nov 2025
The ride was long and at times a bit scary due to speed. The traffic in Thailand is like New York but at 80 miles per hour. Driver did a great job and was very helpful with baggage.
Mark_S, Nov 2025
After figuring out where to find our guide we eventually had a driver take us and our luggage to the resort. Waited 15 mins outside the terminal per the instructions before we realized we were in the wrong place. Then waited another 15 mins for them to send a driver.
Mita_B, Oct 2025
Very punctual driver. Finding the counter was difficult . Can have a counter at the airport. Thank you.
Deena_D, Oct 2025
Good arrival instructions. Name board was where we were told it was. Only issue is that this is an extremely popular holiday destination so there were hundreds of name boards.
Tour information also provided.
Deborah_L, Jun 2025
This is the third airport pickup I've done with destination services. They are always reliable and service is great. I recommend them highly.
danchemyu, May 2025
Did not showed up at meeting point for 1 hour, unable to reach them, had to take different transportation and refused to give me a refund through viator.
Dane_R, Feb 2025
Very punctual, clean new vehicle, very simple and convenient! After a 15 hour flight, all I wanted to do was get to my Airbnb… they made that happen with NO issues!
Response from Host, Mar 2025
Dear valued Guest,
Thank you for your positive feedback. We are glad to hear that you were satisfied with our services and hope to be of your choice again in your next holiday destination.
Kind regards,
Customer Service team
Jim_B, Jan 2025
So far, 2 times arrival at airport problems. This time, girl had sign backwards at meeting point with company name showing. Everybody else, has signs with names. This delayed me by almost 30 minutes. Ride was fine but traffic was some of the worst I have ever witnessed in over 60 years. My pick up from the 2 hotels have been fine but their airport service is lacking
Response from Host, Mar 2025
Dear valued guest,
Thank you for your feedback and the time you have dedicated to write it. We are very sorry to hear about what happened and the inconveniences this has caused. Nevertheless, your comments really matter to our local team and help us to improve our services by applying the corrective actions
Kind regards,
Customer Service Team
Bryce_N, Dec 2024
We waited for more than two hours at the airport, exhausted after traveling for two days, and our taxi never showed up. We called the telephone number listed and nobody answered. We ended up having to get a private taxi to our hotel instead.
Response from Host, Jan 2025
Dear Valued guest,
Thank you for your feedback and the time you have dedicated to write it. We are very sorry to hear about what happened and the inconveniences this has caused. Nevertheless, your comments really matter to our local team and help us to improve our services by applying the corrective actions
Kind regards,
Customer Service Team
Anntoinette_M, Oct 2024
Nice ride. Driver was promptly waiting for us and drove us over an hour to our resort. Quiet ride with no music or chatting, but that’s okay.
Response from Host, Dec 2024
Dear valued Guest,
Thank you for your positive feedback.
We hope to be your choice for your future holiday destinations.
Kind regards,
Customer Service team
Gary_W, Jun 2023
Our plane was 1 1/2 hours late. They were still there waiting. Loaded our luggage and away to our resort quickly.
Response from Host, Jul 2023
Dear Gary,
Thank you for your very positive feedback. Your comments are very important for us to improve our services and I am glad you had a lovely experience with us and we met your travelling expectations.
We hope to be your choice for your future holiday destinations.
Kind regards,
Customer Service team
Judith_J, Mar 2023
It was easy to book my transport from the airport to my hotel at Patong. Found my driver very fast and was off to my destination. I have now booked my transport back to the airport for when I leave Phuket.
Response from Host, Apr 2023
Dear valued Guest,
Thank you for your very positive feedback. Your comments are very important for us to improve our services and I am glad you had a lovely experience with us and we met your travelling expectations.
We hope to be your choice for your future holiday destinations.
Kind regards,
Customer Service team
Paal_S, Feb 2020
Good service,but driver take us to wrong hotel.I order transport to Simply Hotel,but driver go to Simply Resort By Metadee.I tried to tell him,but he still go to wrong hotel
Response from Host, Feb 2020
Hi, i would like to apologize for this mistake, i will make sure to pass along this information to the respective department so we make sure this does not happen again. Regards, Pascal
micahcartonmelbourne, Feb 2020
They where there to meet me as soon as I walked out of the terminal, driver then took me straight to my hotel.
Would recommend highly.
Response from Host, Feb 2020
Hi, thank you for taking the time to give us your feedback and a perfect rating. We are looking forward to have you on board again soon. Bests, Pascal
LG_NYNY, Nov 2019
Transfer from Phuket airport to hotel. Excellent value for a transfer. It was supposed to be a shared ride, but I was (happily) the only passenger. The company was in touch via WhatsApp, which I appreciated. My driver was there with a sign so I was able to find him quite easily. The ONLY thing that was very annoying, unnecessary and pushy/aggressive was how the woman from the company literally called the hotel upon arrival and asked to put me on the phone. I was in the middle of checking in, and she was attempting to get me to book a return transfer with them. EXTREMELY rude, overly salesy and turned me off from booking the return with them (and I found a much lower transfer back to the airport with another company). Rather than CALL the hotel (stalkerish) the SECOND I walked thru the door, she should've contacted me on Whatsapp.
Response from Host, Nov 2019
Hi, thank you very much for your comment and feedback. Apologize for the rush for the return transfer and i'll make sure this does not happen so quickly in the future.
Kind Regards,
Pascal
AminurR45, Aug 2019
Thanks for on time n with name placard on meeting place.nice driving on road, the driver is very good
Response from Host, Aug 2019
Hi, thank you for your comment. Really appreciated looking forward to see you again. Regards, Pascal
Elsie_K, Aug 2019
Instruction to the pick up was clearly written out and it wasnt difficult to locate signage. Co-ordinator was already waiting even though it took me an hour to clear immigration. Service was good and on time. They even provide an envelope of good information!
Response from Host, Aug 2019
Hi, thank you very much for your feedback, we constantly try to make our customer experience as best as we can and we are glad to see it working. Looking forward to have you with us another time. Kind Regards, Pascal
helencasimiro, Jul 2019
The mode of transportation was spectacular. The driver was very cordial and polite. I would definitely recommend them.
Response from Host, Jul 2019
Dear Helen, thank you very much for your feedback. We are happy you had a great experience with us and looking forward having you again. Kind Regards, Pascal
Alise B, Jul 2019
Though I gave it a five it was more like 4.5. I paid for my service which was good and organized. My issue was they scheduled me to talk with a rep of their company the next day, I was a little put off by that bc my time was limited and planned... I was only in the city for 3 days.
Joseph_M, Jan 2019
The staff was waiting for us when we landed in Phuket and had the driver available with minimal wait time for us to go to the hotel.
Debbie_J, Dec 2018
Great service so easy with staff at the meeting point to direct you .so nice to just sit back and not worry about getting to the hotel.Thanks
Taylor R, Mar 2018
I did not end up using this as my flight was delayed, but my friends had no issue getting to the hotel from the airport!
Taylor R, Mar 2018
I did not get to use this since my flight was rerouted but my friends had no problems!
Elizabeth_W, Jan 2018
Kept us waiting for ages when we arrived then refused to take us because she couldn’t find us on the list so ended up having to pay for a taxi anyway. I don’t understand how we couldn’t be on the list when we booked it with viator who provided the shuttle company name. Even when shown the voucher
Jon E, Dec 2017
Everything went as planned - driver was there on arrival and got me to my hotel with no problems at all ..
Rajen Dayalji P, Nov 2017
It was good experince. Someone was waiting for us when we arrived. They then transfered us in to minibus to our hotel. It was comfotable journey.
ANGELATINA_S, Nov 2017
Great! so nice to have someone greet you and organise you to your hotel with out any hassels
Russell_K, Oct 2017
On time, very comfortable and clean vehicle, good and safe drive. Very easy.
From $11.00
per personup to 24 hours before the experience starts (local time)
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Current
Phuket Airport (HKT) Arrival Transfer to Phuket Hotels (Shared or Private)
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